Mercier Consultancy MD is delighted to announce an opening for a German Speaking Sales Expert, offering a gross salary of 2000 Euro per month along with paid relocation support. This is an excellent opportunity for driven sales professionals who are fluent in German and ready to make a significant impact in our team. As a Sales Expert, you will be responsible for developing relationships with clients, driving sales initiatives, and contributing to our growth in the German-speaking market.

Key Responsibilities

• Engage with potential clients through various outreach strategies to promote our services in German-speaking markets.
• Build and maintain strong relationships with existing and prospective clients to maximize sales opportunities.
• Conduct presentations and product demonstrations tailored to meet client needs.
• Manage the entire sales cycle from prospecting to closing deals, ensuring a smooth and efficient process.
• Collaborate with marketing and product teams to enhance offerings and address customer feedback.
• Document all sales activities and customer interactions in our CRM system for accurate reporting and analysis.
• Consistently meet or exceed sales targets and key performance indicators.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Mercier Consultancy MD is excited to offer a position for a German Speaking Acquisitions Agent, complete with a fully paid relocation package. This opportunity is ideal for individuals looking to advance their careers while living in a vibrant new location. As an Acquisitions Agent, you will play a pivotal role in identifying and acquiring new business opportunities in the German market, driving growth and expansion for the company.

Key Responsibilities

• Research and identify potential acquisition targets within the German market.
• Engage with prospective businesses through outreach efforts, establishing rapport and presenting our value proposition.
• Conduct market analysis to evaluate the feasibility and potential of acquisition opportunities.
• Collaborate with internal teams to assess alignment and integration potential of prospective acquisitions.
• Negotiate terms and agreements with stakeholders to secure acquisition deals.
• Maintain detailed records of acquisition opportunities and interactions through our CRM system.
• Stay updated on industry trends and competitive landscape to inform acquisition strategies.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Mercier Consultancy MD is excited to present a fantastic opportunity for Dutch Speaking Customer Service Representatives for a prominent German Fintech Banking Company. This role is ideal for enthusiastic individuals who wish to thrive in the dynamic fintech sector and are passionate about providing exceptional service to clients. As a customer service representative, you will assist users with their banking inquiries, account management, and financial products, ensuring a smooth and supportive experience.

Key Responsibilities

• Manage customer inquiries related to banking products, transactions, and account issues via phone, email, and chat in Dutch.
• Provide detailed information about financial services, investment options, and account features.
• Assist customers with online banking functionalities and troubleshoot technical issues.
• Document customer interactions accurately and follow up on inquiries as needed.
• Collaborate with internal teams to resolve customer issues efficiently and effectively.
• Stay informed about bank policies, changes, and new fintech solutions to assist customers better.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a Berlin-based Digital Bank and Fintech. This role is perfect for individuals who are passionate about the intersection of technology and finance and are eager to provide exceptional customer support. As a customer service representative, you will assist clients in navigating their banking needs and digital financial solutions, all while communicating effectively in Spanish.

Key Responsibilities

• Manage customer inquiries regarding banking services, account management, and fintech solutions via phone, email, and chat in Spanish.
• Provide clear and accurate information on service offerings, account features, and transactional processes.
• Assist customers with technical issues related to digital banking platforms.
• Resolve customer complaints efficiently and ensure high levels of satisfaction.
• Document customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with other departments to enhance the customer experience and streamline services.
• Stay up-to-date with the latest banking products, services, and regulatory requirements.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prestigious German automobile manufacturer. This role is ideal for individuals passionate about the automotive industry and dedicated to providing outstanding support to customers. As a customer service representative, you will assist clients in Dutch, ensuring they have a positive and informative experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive services, vehicle specifications, and maintenance via phone, email, and chat in Dutch.
• Provide information about vehicle features, financing options, and promotions offered by the manufacturer.
• Assist customers with service bookings, vehicle repairs, and warranty issues.
• Resolve customer complaints efficiently and ensure high levels of customer satisfaction.
• Document all customer interactions accurately and maintain detailed records in the CRM system.
• Collaborate with dealership teams and internal departments to provide timely updates and solutions.
• Stay informed on industry trends, product launches, and service offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for Dutch Speaking Customer Service Representatives for a prominent German multinational corporation. This role is ideal for individuals who are passionate about providing top-quality customer service and interested in working within a global environment. As a representative, you will assist customers with inquiries and deliver exceptional support in Dutch.

Key Responsibilities

• Manage customer inquiries related to products and services via phone, email, and chat in Dutch.
• Provide detailed information about product features, pricing, and company policies.
• Assist customers with order processing, changes, and cancellations.
• Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for future reference and analysis.
• Collaborate with various departments to provide informed and timely responses to inquiries.
• Stay updated on company products, services, and industry trends to best support customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
• Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
• Resolve any complaints or issues with a focus on delivering first-class customer service.
• Document all customer interactions accurately in our CRM system to ensure continuity in service.
• Collaborate with other departments to streamline processes and improve the overall customer experience.
• Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the telecommunications industry. This role offers an excellent opportunity for individuals who are enthusiastic about technology and dedicated to providing stellar customer support. As a key member of our customer service team, you will assist customers with inquiries about telecommunications products and services in German, ensuring a seamless experience.

Key Responsibilities

• Respond to customer inquiries regarding telecommunications services, product features, and billing issues via phone, email, and chat in German.
• Assist customers with service activation, troubleshooting, and account management.
• Provide clear information on plans, promotions, and service options available to customers.
• Resolve issues and complaints efficiently, maintaining a high level of customer satisfaction.
• Document customer interactions accurately within the CRM system for future reference.
• Collaborate with technical support teams to address and resolve service-related challenges.
• Keep updated on telecommunications industry developments and product knowledge to assist customers effectively.

Requirements