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German Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for those who are passionate about education and eager to provide excellent support to learners and educational institutions. As a member of our team, you will assist customers in German, helping them navigate our educational platforms and services effectively.


Key Responsibilities

  • Answer customer inquiries regarding e-learning services, course offerings, and educational tools via phone, email, and chat in German.
  • Provide guidance to students and educators on using our platforms, account management, and troubleshooting.
  • Assist customers with enrollment processes, payment inquiries, and service upgrades.
  • Resolve customer issues and complaints efficiently with a focus on ensuring satisfaction.
  • Document customer interactions accurately in our CRM system for tracking and follow-up.
  • Collaborate with internal teams to improve customer experience and service delivery.
  • Stay up-to-date with industry trends and company offerings to provide informed support to customers.

Requirements

Job Skills

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German Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer service and have an interest in construction solutions. As a representative, you will provide support and assistance to customers navigating their construction-related inquiries, all while delivering outstanding service in German.


Key Responsibilities

  • Handle customer inquiries regarding construction services, project specifications, and product information via phone, email, and chat in German.
  • Assist customers with project planning, quotes, and service scheduling.
  • Provide information regarding industry regulations, materials, and service timelines.
  • Resolve customer issues and complaints effectively, maintaining a high level of customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference, ensuring compliance.
  • Collaborate with project management and operational teams to deliver up-to-date information to customers.
  • Stay informed about construction trends and company offerings to assist customers effectively.

Requirements

Job Skills

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German Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding position for German Speaking Customer Service Representatives in the biotechnology industry. This role is ideal for individuals with a passion for science and a strong commitment to delivering outstanding customer support. In this position, you will assist clients in understanding and utilizing our biotechnology products and services, providing essential information and support in German.


Key Responsibilities

  • Manage customer inquiries related to biotechnology products and services via phone, email, and chat in German.
  • Provide clear explanations of product features, usage instructions, and compliance with industry regulations.
  • Assist in troubleshooting technical issues and collaborate with scientific teams for solutions.
  • Document all customer interactions accurately and maintain client records in the CRM system.
  • Work closely with sales and product development teams to enhance customer experience and satisfaction.
  • Stay up-to-date with industry trends and advancements to provide knowledgeable support.

Requirements

Job Skills

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German Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a vacancy for German Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are detail-oriented, have a strong financial acumen, and are committed to delivering excellent customer service. You will assist clients with their banking inquiries, ensuring they receive timely and accurate information while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries related to banking products and services via phone, email, and chat in German.
  • Provide information on account management, loan options, and financial services.
  • Assist with transaction inquiries, card activations, and security concerns.
  • Resolve customer issues and complaints efficiently while ensuring a high level of satisfaction.
  • Document customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with banking teams to address customer needs and enhance service delivery.
  • Stay updated on banking regulations and new products to provide informed assistance.

Requirements

Job Skills

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German Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for German Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals with a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries and needs while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding flight bookings, airline services, and travel regulations via phone, email, and live chat in German.
  • Provide information about flight schedules, fares, and baggage policies to ensure customer understanding.
  • Assist customers with changes to bookings, cancellations, and special requests.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with airline and operational teams to provide real-time updates to customers.
  • Stay informed about changes in aviation protocols and service offerings to better assist customers.

Requirements

Job Skills

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German Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who are passionate about vehicles and customer service excellence. As a key part of our team, you will assist customers with their inquiries related to automotive products and services, providing support in German while ensuring a top-notch experience.


Key Responsibilities

  • Manage customer inquiries regarding automotive products, services, and availability through phone, email, and live chat in German.
  • Provide detailed information on vehicle specifications, pricing, promotions, and warranty options.
  • Assist customers with the purchase process, service appointments, and any necessary follow-ups.
  • Resolve customer issues and complaints effectively, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with sales and service teams to provide seamless support to customers.
  • Stay updated on automotive industry trends and company offerings to enhance customer engagements.

Requirements

Job Skills

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German Speaking B2B Sales Agent - 2000 Euro Per Month - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking B2B Sales Agent based in Athens, offering a competitive salary of 2000 Euro per month. This position is ideal for driven individuals with a passion for sales and a strong command of the German language. As a B2B Sales Agent, you will be responsible for building and maintaining relationships with business clients, helping them discover solutions that meet their needs.


Key Responsibilities

  • Identify and engage potential B2B clients in the German-speaking market through various outreach strategies.
  • Conduct presentations and demonstrate the value of our products and services to prospects.
  • Manage the entire sales process, from lead generation to closing deals.
  • Build and maintain long-term relationships with clients to ensure continued business success.
  • Collaborate with marketing and product teams to align sales strategies with business objectives.
  • Provide feedback from clients to inform product development and enhance service offerings.
  • Meet and exceed sales targets and contribute to overall team performance.

Requirements

Job Skills

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German Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who thrive on providing excellent service and possess a keen understanding of financial products and services. As a representative, you will assist clients with their financial inquiries and provide insightful guidance while ensuring a positive customer experience.


Key Responsibilities

  • Manage customer inquiries regarding financial services, products, and accounts via phone, email, and live chat in German.
  • Provide accurate information on account management, loan options, and investment services.
  • Assist clients in understanding their financial statements, transactions, and fees.
  • Resolve client issues and complaints in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Work closely with finance teams to ensure customers receive timely and relevant information.
  • Stay informed about financial regulations and products to better assist customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for passionate individuals who are enthusiastic about education and eager to assist students and educators in maximizing their learning experiences. As a part of our dedicated team, you will provide exceptional support to our clients and help them navigate our e-learning platform in a friendly and professional manner.


Key Responsibilities

  • Respond to customer inquiries about educational products and e-learning services via phone, email, and live chat in German.
  • Guide users through the registration process, course selections, and platform features.
  • Assist in troubleshooting technical issues and ensure a positive user experience.
  • Document customer interactions diligently and follow up to ensure resolution and satisfaction.
  • Collaborate with educational teams to improve service offerings based on user feedback.
  • Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting opportunity for German Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and a keen interest in transportation solutions, this role is designed for you. You will play a crucial role in assisting customers with their transportation needs while delivering exceptional service in German.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in German.
  • Provide information on shipping options, expected delivery times, and service regulations.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide real-time information to customers.
  • Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Job Skills

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