Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job Overview

A Salesforce Core Developer specialized in Field Service Lightning (FSL) and Service Cloud is responsible for designing, developing, and optimizing scalable Salesforce solutions that enhance service operations and field workflows. The role involves customizing Service Cloud and FSL modules, building robust Apex- and Lightning-based features, and integrating Salesforce with external systems to ensure seamless end-to-end service delivery.

Job Responsibilities

Take on an exciting opportunity with Mercier Consultancy MD for German Speaking Jobs in Poland! We are looking for enthusiastic candidates interested in relocating to Poland with a fully paid relocation package. In this role, you will be an integral part of our team, providing exceptional service and support to our clients in the German-speaking community.

Key Responsibilities

• Provide outstanding customer service in German, responding to inquiries via phone, email, and live chat.
• Assist clients with their questions and concerns, ensuring a positive experience throughout their engagement.
• Collaborate with various departments to address client needs and manage account-related tasks efficiently.
• Document all client interactions in the CRM system to ensure accurate records and follow-ups.
• Participate in team meetings and training sessions to enhance service standards and knowledge of industry trends.
• Help promote our services and resolve escalated issues in a timely manner.

Requirements

Mercier Consultancy MD is seeking a passionate French Speaking Travel Consultant to join our dynamic team! This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional travel planning support to French-speaking clients. Leverage your expertise in travel to craft amazing journeys for clients around the world.

Key Responsibilities

• Assist French-speaking clients through various communication channels, including phone, email, and chat, to address their travel inquiries.
• Provide expert advice on travel options, including destinations, packages, and accommodations tailored to individual client needs.
• Create customized travel itineraries that reflect clients’ preferences and interests to ensure a memorable experience.
• Manage customer concerns and resolve issues efficiently while ensuring high levels of satisfaction.
• Document client interactions in our CRM system to streamline communication and enhance service.
• Stay informed about travel trends and destination highlights to give clients up-to-date recommendations.

Requirements

Mercier Consultancy MD is excited to present various Croatian Speaking job opportunities in Greece, offering a fully paid relocation package. We are seeking talented individuals who possess excellent communication skills in Croatian and are eager to embark on a new professional journey in a vibrant environment. This is a fantastic chance to advance your career while enjoying the rich culture and beauty of Greece.

Key Responsibilities

• Engage with Croatian-speaking clients through various channels, providing outstanding service and support.
• Handle inquiries, troubleshoot issues, and provide solutions in a timely manner, ensuring high satisfaction.
• Document interactions and feedback accurately for continuous improvement.
• Collaborate with team members to enhance service offerings and address customer needs.
• Stay knowledgeable about products/services and industry trends to deliver relevant information to clients.
• Participate in ongoing training and development programs to enhance your skills.

Requirements

Mercier Consultancy MD is excited to announce opportunities for Icelandic Speaking professionals to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this role, you will be an integral part of our team, providing outstanding support and services to our Icelandic-speaking clients. This position offers an exceptional chance to advance your career while experiencing the rich culture and stunning landscapes of Bulgaria.

Key Responsibilities

• Communicate effectively with Icelandic-speaking clients, addressing inquiries and providing top-notch assistance through various channels such as phone, email, and chat.
• Assist clients with product information, account management, and troubleshooting, ensuring a seamless customer experience.
• Document client interactions in our CRM system, maintaining accurate records for follow-up and reporting purposes.
• Collaborate with internal teams to enhance service offerings based on client feedback and market insights.
• Stay updated on product knowledge, industry trends, and best practices to offer informed and professional support to clients.
• Participate in team meetings and contribute to discussions aimed at improving overall customer satisfaction.

Requirements

Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.

Key Responsibilities

• Provide exceptional customer service in Norwegian across multiple channels, including phone, email, and chat.
• Effectively resolve customer inquiries and issues to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Gather and analyze customer feedback to enhance service offerings and improve processes.
• Work collaboratively with team members to optimize customer experiences and share best practices.
• Stay informed about company products, services, and industry trends to provide accurate information to customers.

Requirements

Mercier Consultancy MD is seeking a proactive Dutch Speaking Inside Sales Representative to join our digital advertising team in Greece! This is an exciting opportunity for individuals who are passionate about sales and the digital marketing landscape. As an Inside Sales Representative, you will engage with potential clients, showcasing our digital advertising solutions and helping them optimize their online presence.

Key Responsibilities

• Conduct outbound sales calls and follow-ups to generate leads and close sales in the digital advertising space.
• Develop a thorough understanding of our digital advertising products and services to effectively communicate their benefits to clients.
• Manage the sales pipeline and track progress through our CRM system, ensuring accuracy in documentation.
• Identify client needs and recommend tailored advertising solutions that drive their business objectives.
• Collaborate with marketing and creative teams to enhance service offerings and client deliverables.
• Stay updated on industry trends and competitor offerings to provide valuable insights to clients.
• Achieve and exceed sales targets while contributing to the overall growth of the company.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative and experience the thrill of delivering exceptional service from a beautiful location in Greece!

This role offers you the unique opportunity to work remotely while assisting our valued Dutch-speaking clients. You will be equipped with the tools and training you need to succeed in a supportive and dynamic environment.

What You’ll Do:

• Provide outstanding customer support to Dutch-speaking clients through phone, email, and chat.
• Address inquiries promptly and ensure customer satisfaction with every interaction.
• Collaborate with the team to enhance service processes and promote a positive customer experience.
• Engage in continuous learning and development to stay updated on product knowledge and systems.
• Enjoy the flexibility of a remote work environment while forming strong connections with colleagues.

Requirements

Who We’re Looking For:

• Fluency in Dutch (both written and spoken).
• Exceptional communication and customer service skills.
• Ability to work effectively in a remote team setting.
• Strong problem-solving skills and a proactive approach.
• A willingness to embrace a remote lifestyle in Greece while delivering top-notch customer service.

Benefits

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Agent in sunny Greece, complete with a generous relocation package! This position allows you to enjoy a vibrant lifestyle in a beautiful country while delivering exceptional customer support to Dutch-speaking clients.

Responsibilities

• Provide stellar customer service to Dutch-speaking customers via phone, email, and chat, handling inquiries related to our products and services.
• Assist customers with product selection, order processing, and account management, ensuring a smooth and pleasant experience.
• Troubleshoot issues and resolve customer complaints with a focus on achieving high customer satisfaction.
• Document customer interactions in the CRM system to maintain accurate records and track feedback.
• Collaborate with team members to enhance service efficiency, share best practices, and elevate the customer experience.
• Stay informed about product updates and promotions to provide knowledgeable assistance to clients.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a French Speaking Digital Sales Agent, complete with fully paid relocation to the beautiful country of Greece. We are seeking motivated and talented sales professionals who are fluent in French and have a strong passion for digital sales. This position provides a rewarding environment where you can develop your skills while enjoying the vibrant culture of Greece.

Key Responsibilities

• Engage potential clients in the French-speaking market through various digital communication channels, focusing on building lasting B2B relationships.
• Assess client requirements and deliver customized digital sales presentations that highlight the advantages of our services.
• Manage the entire sales cycle, from lead generation to closing deals, ensuring high customer satisfaction at every step.
• Collabate with marketing teams to develop effective outreach strategies that attract and convert leads.
• Stay informed about market trends and competitor strategies to identify new sales opportunities.
• Provide valuable feedback to the product teams based on client interactions to enhance service offerings.
• Aim to meet and exceed sales targets while actively contributing to a positive team environment.

Requirements