Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a leading Tobacco Company in Greece. This role is ideal for individuals who are passionate about providing excellent customer service while working in a dynamic industry. As a customer service representative, you will assist clients with their inquiries and concerns regarding tobacco products, ensuring a high standard of service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to tobacco products, regulations, and promotions via phone, email, and live chat in Portuguese.
• Provide clear and accurate information regarding product availability and features.
• Assist customers with order placements, account management, and resolving issues effectively.
• Document all customer interactions meticulously within our CRM system.
• Collaborate with the sales and marketing teams to ensure a consistent customer experience.
• Stay informed about industry trends and product developments to provide relevant assistance.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company in Greece. This role is ideal for individuals who have a passion for customer service and are eager to provide quality support in Portuguese. As a representative, you will assist customers with their inquiries and ensure they receive a top-notch service experience.

Key Responsibilities

• Manage customer inquiries related to tobacco products and services via phone, email, and live chat in Portuguese.
• Provide information on product offerings, promotions, and regulatory matters as applicable.
• Assist customers with order placements, account management, and resolving any issues promptly and professionally.
• Document customer interactions accurately in the CRM system.
• Collaborate with internal teams to enhance service delivery and improve customer satisfaction.
• Stay informed about industry trends and regulations to provide accurate and relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prominent Logistics Company based in Greece. This role is an excellent fit for individuals who enjoy the logistics and supply chain industry and are dedicated to providing exceptional customer service. You will assist clients with inquiries related to logistics operations while communicating in Portuguese, contributing to their overall satisfaction.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and delivery updates via phone, email, and chat in Portuguese.
• Provide information on shipping policies, pricing, and transit times.
• Assist customers with resolving issues related to shipments, including delays or discrepancies.
• Document all interactions and maintain accurate records within the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely resolution of customer concerns.
• Stay informed on logistics industry trends and the company's service offerings to provide up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Portuguese Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This opportunity is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer service. As a customer service representative, you will assist clients in Portuguese, helping them with inquiries regarding consumer electronics products and services.

Key Responsibilities

• Handle customer inquiries related to consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Portuguese.
• Assist customers with order placements, returns, and modifications while ensuring a smooth customer experience.
• Provide troubleshooting assistance and technical support for electronic devices.
• Document all customer interactions accurately within the CRM system.
• Collaborate with technical support and product teams to relay customer feedback and enhance service delivery.
• Stay informed about new products, trends, and updates within the consumer electronics industry.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading Automotive Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a knack for providing excellent customer service. As a customer service representative, you will engage with customers in Portuguese, assisting them with their inquiries and ensuring a smooth and satisfying experience.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and maintenance via phone, email, and live chat in Portuguese.
• Provide information about vehicle features, specifications, pricing, and promotions.
• Assist customers with order placements, service bookings, and inquiries regarding warranty and repairs.
• Resolve customer complaints effectively, ensuring a high level of satisfaction and loyalty.
• Document all customer interactions accurately in the CRM system for follow-up and analysis.
• Collaborate with internal teams to enhance customer experience and service quality.
• Stay informed about automotive trends, products, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a renowned Cybersecurity Company located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity and are eager to assist customers in navigating complex digital security challenges. In this position, you will communicate with clients in Polish, providing support for inquiries related to cybersecurity products and services.

Key Responsibilities

• Respond to customer inquiries about cybersecurity solutions, service offerings, and technical support via phone, email, and chat in Polish.
• Assist customers with issues related to account management, product functionalities, and troubleshooting security concerns.
• Provide clear information on cybersecurity best practices and company policies.
• Document customer interactions and troubleshooting steps accurately in the CRM system.
• Collaborate with technical support teams to address customer concerns efficiently.
• Stay informed about industry trends, cybersecurity threats, and product updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. As a customer service representative, you will assist clients in Polish, addressing their inquiries and providing the information needed to enhance their automotive experience.

Key Responsibilities

• Handle customer inquiries related to automotive products and services, including vehicle specifications, availability, and maintenance tips via phone, email, and chat in Polish.
• Provide customers with information regarding warranty claims, service bookings, and parts availability.
• Assist customers with order processing, tracking, and resolving any issues or complaints that may arise.
• Document all customer interactions comprehensively in the CRM system.
• Collaborate with technical teams to ensure that complex inquiries are addressed and resolved efficiently.
• Stay updated on automotive trends and product knowledge to provide accurate information and exceptional service.

Requirements

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are seeking a dedicated and passionate Polish Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a beautiful country while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Polish-speaking clients, ensuring all inquiries are managed with professionalism and care.
• Effectively communicate through various channels including phone, email, and chat.
• Become familiar with our client systems to provide outstanding service.
• Work closely with team members to ensure the quick resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer-oriented mindset.
• Willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits