customer satisfaction

Italian Speaking Customer Service for Logistics Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping customers. In this role, you will assist clients in Italian, providing support and information related to their logistics needs and ensuring an excellent customer experience.


Key Responsibilities

  • Manage customer inquiries regarding logistics services, shipping details, and delivery status via phone, email, and chat in Italian.
  • Provide accurate information about shipping options, pricing, and transit times.
  • Assist customers with order tracking, modifications, and any issues they may encounter.
  • Resolve customer complaints effectively and promptly to maintain high levels of satisfaction.
  • Document all customer interactions thoroughly in the CRM system.
  • Collaborate with warehouse and transportation teams to ensure timely service and resolution of customer inquiries.
  • Stay informed about logistics trends and company offerings to provide comprehensive service.

Requirements

Job Skills

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Italian Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This role is ideal for passionate individuals who love technology and enjoy interacting with customers. In this position, you will provide exceptional support in Italian, helping customers with their inquiries related to consumer electronics products and services.


Key Responsibilities

  • Manage customer inquiries regarding consumer electronics products, including features, specifications, and troubleshooting assistance via phone, email, and chat in Italian.
  • Provide product information and help customers understand how to make the best use of their devices.
  • Assist customers with warranty claims and service requests, ensuring a seamless experience.
  • Resolve issues and complaints efficiently, ensuring customer satisfaction throughout the interaction.
  • Maintain clear and detailed documentation of customer interactions in the CRM system.
  • Collaborate with product and technical support teams to address customer concerns effectively.
  • Keep up to date with the latest consumer electronics trends and product launches to provide accurate information to customers.

Requirements

Job Skills

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Icelandic Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Icelandic Speaking positions in the vibrant city of Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are fluent in Icelandic and are ready to embark on a new adventure while contributing to our diverse team. This role is perfect for those looking to combine their language skills with their professional experience.


Key Responsibilities

  • Engage with Icelandic-speaking clients through various communication channels, providing exceptional service and support.
  • Assist customers with inquiries related to our services, delivering accurate information and solutions promptly.
  • Collaborate with internal teams to ensure cohesive communication and problem resolution for clients.
  • Document customer interactions and maintain detailed records in our CRM system.
  • Contribute to team projects and initiatives aimed at enhancing customer satisfaction and engagement.
  • Stay informed about our products and services to provide relevant and informed assistance to customers.

Requirements

Job Skills

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German Speaking Customer Service Health Technology Company - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for German Speaking Customer Service Representatives for a Health Technology Company, based in Greece. This position is perfect for individuals who are passionate about health technology and dedicated to providing exceptional support to clients. In this role, you will assist customers with inquiries related to health technology products and services, ensuring they receive accurate information and exceptional service.


Key Responsibilities

  • Handle customer inquiries related to health technology products and services, including usage, troubleshooting, and technical support via phone, email, and live chat in German.
  • Provide detailed information about product features, benefits, and troubleshooting options.
  • Assist customers with account management, order processing, and issue resolution.
  • Document all customer interactions accurately and maintain comprehensive records within the CRM system.
  • Collaborate with internal teams to ensure customer satisfaction and to improve service delivery.
  • Stay updated on industry trends and company products to enhance customer interactions.

Requirements

Job Skills

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German Speaking Customer Service for Premium Home Appliances Company

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for German Speaking Customer Service Representatives for a prestigious premium home appliances company. This position is perfect for those who are enthusiastic about home technology and are committed to providing exceptional service. As a representative, you will engage with customers in German, assisting them with inquiries about products, services, and technical support, ensuring they have a premium experience.


Key Responsibilities

  • Handle customer inquiries regarding premium home appliances, including product features, pricing, and availability via phone, email, and live chat in German.
  • Provide technical support and troubleshooting assistance to customers experiencing issues with their appliances.
  • Assist in processing orders, modifications, and returns while maintaining a high level of customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference and continuous improvement.
  • Work closely with internal teams to resolve customer issues and enhance service delivery.
  • Stay informed about new product launches and brand promotions to provide customers with up-to-date information.

Requirements

Job Skills

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German Speaking Customer Service for a Telecommunications Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for German Speaking Customer Service Representatives for a Gourmet Salt Company in Greece. This role is perfect for individuals who have a passion for gourmet food products and exceptional customer service skills. As a representative, you will engage with customers in German, assisting them with inquiries about gourmet salt products and ensuring a delightful shopping experience.


Key Responsibilities

  • Respond to customer inquiries related to gourmet salt products, including product details, availability, and pricing via phone, email, and chat in German.
  • Provide information about the uses, benefits, and recipes involving gourmet salt to enhance customer experiences.
  • Assist customers with order placement, modifications, and processing returns or exchanges.
  • Resolve customer complaints and issues promptly and effectively, ensuring customer satisfaction.
  • Accurately document all customer interactions and inquiries in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and support marketing initiatives.
  • Stay informed about gourmet food trends and product innovations to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Financial Services Company in Athens

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for German Speaking Customer Service Representatives for a leading financial services company located in Athens. This role is perfect for individuals who are detail-oriented and are passionate about providing exceptional service within the financial sector. As a customer service representative, you will assist clients with their inquiries and ensure they receive knowledgeable support in German.


Key Responsibilities

  • Handle customer inquiries related to financial products and services via phone, email, and chat in German.
  • Provide information on account management, investment options, and financial regulations.
  • Assist customers with transaction processing, problem resolution, and account updates.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up.
  • Work closely with internal teams to ensure customer issues are resolved efficiently and effectively.
  • Stay informed about market trends and changes in financial services to offer relevant advice to customers.

Requirements

Job Skills

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German Speaking Customer Service for Finance Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for German Speaking Customer Service Representatives at a leading Finance Company in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding customer support. You will be responsible for assisting clients with their financial inquiries and ensuring they receive high-quality service in German.


Key Responsibilities

  • Manage customer inquiries related to financial services, products, and account details via phone, email, and chat in German.
  • Provide clear and accurate information about financial products, including loans, investments, and savings accounts.
  • Assist customers with account management, transaction inquiries, and troubleshooting issues.
  • Resolve customer complaints efficiently while maintaining a customer-centric approach.
  • Document all customer interactions accurately in the CRM system for record keeping.
  • Collaborate with internal teams to enhance service delivery and resolve issues promptly.
  • Stay updated on financial regulations, policies, and product offerings to ensure accurate support.

Requirements

Job Skills

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German Speaking Customer Service for Cybersecurity Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for German Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This is an exciting opportunity for individuals who are passionate about technology and cybersecurity, and who enjoy helping customers safeguard their online presence. In this role, you will provide support to clients in German, addressing their concerns and inquiries effectively.


Key Responsibilities

  • Manage customer inquiries related to cybersecurity products and services via phone, email, and live chat in German.
  • Assist customers in troubleshooting technical issues and provide guidance on best practices for online security.
  • Educate customers on product features, benefits, and usage to ensure optimal protection.
  • Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
  • Document customer interactions accurately in the CRM system for record-keeping and analytics.
  • Collaborate with the technical support team to address more complex issues and improve service delivery.
  • Stay informed about cybersecurity trends, threats, and company offerings to provide relevant assistance.

Requirements

Job Skills

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German Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.


Key Responsibilities

  • Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
  • Provide customers with clear information regarding reservation details, pricing, and availability.
  • Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
  • Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Job Skills

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