Mercier Consultancy MD is pleased to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading Automotive Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and have a knack for providing excellent customer service. As a customer service representative, you will engage with customers in Portuguese, assisting them with their inquiries and ensuring a smooth and satisfying experience.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and maintenance via phone, email, and live chat in Portuguese.
• Provide information about vehicle features, specifications, pricing, and promotions.
• Assist customers with order placements, service bookings, and inquiries regarding warranty and repairs.
• Resolve customer complaints effectively, ensuring a high level of satisfaction and loyalty.
• Document all customer interactions accurately in the CRM system for follow-up and analysis.
• Collaborate with internal teams to enhance customer experience and service quality.
• Stay informed about automotive trends, products, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. As a customer service representative, you will assist clients in Polish, addressing their inquiries and providing the information needed to enhance their automotive experience.

Key Responsibilities

• Handle customer inquiries related to automotive products and services, including vehicle specifications, availability, and maintenance tips via phone, email, and chat in Polish.
• Provide customers with information regarding warranty claims, service bookings, and parts availability.
• Assist customers with order processing, tracking, and resolving any issues or complaints that may arise.
• Document all customer interactions comprehensively in the CRM system.
• Collaborate with technical teams to ensure that complex inquiries are addressed and resolved efficiently.
• Stay updated on automotive trends and product knowledge to provide accurate information and exceptional service.

Requirements

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Polish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Polish-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Norwegian and seeking an exciting opportunity to work remotely from the picturesque setting of Greece? At Mercier Consultancy MD, we are in search of a proactive and passionate Norwegian Speaking Customer Representative.

This role offers the fantastic benefit of paid relocation to Greece, giving you the chance to enjoy a vibrant lifestyle while significantly contributing to our customer service team.

Your Role:

• Provide top-notch customer support to Norwegian-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to ensure outstanding service delivery.
• Collaborate with your team to ensure all customer issues are resolved swiftly and efficiently.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.

Key Responsibilities

• Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
• Assist customers with product purchasing, account management, and service configurations.
• Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
• Maintain detailed documentation of customer interactions and feedback in the CRM system.
• Collaborate with technical teams to facilitate efficient solutions for customer issues.
• Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! This is a perfect chance for motivated individuals looking to advance their careers in an inspiring environment. At Mercier Consultancy, we value your language skills and commitment, providing you the perfect platform to flourish professionally while experiencing the beauty and culture of Greece.

Key Responsibilities

• Engage with Italian-speaking clients or customers across various platforms to provide excellent service and support.
• Assist in resolving inquiries, issues, and complaints while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and feedback through the company’s CRM system.
• Collaborate effectively with various teams to ensure a seamless customer experience.
• Stay updated on company products and services to offer informed assistance and recommendations.
• Participate in ongoing training and development programs to enhance skillsets and career prospects.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a prominent transportation company in Greece. This role is ideal for individuals who are passionate about travel and transportation, and who enjoy providing top-notch customer service. In this position, you will assist Italian-speaking customers with their travel inquiries and logistics needs, ensuring a smooth and enjoyable experience.

Key Responsibilities

• Respond to customer inquiries regarding transportation services, schedules, and reservations via phone, email, and chat in Italian.
• Assist customers with booking processes, changes to reservations, and cancellation policies.
• Provide accurate information about routes, pricing, and service options.
• Resolve customer complaints and concerns professionally and promptly.
• Document all customer interactions effectively in the CRM system.
• Collaborate with operational teams to ensure optimal service delivery.
• Stay updated on transportation regulations and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading logistics company based in Greece. This position is perfect for individuals who have a strong background in logistics and are dedicated to providing excellent customer service. In this role, you will engage with clients in Italian, assisting them with inquiries regarding their shipments and logistics needs.

Key Responsibilities

• Manage customer inquiries related to logistics services, including shipment tracking, scheduling, and service options via phone, email, and chat in Italian.
• Provide detailed information on shipping procedures, costs, and delivery timelines.
• Assist customers with order placement, modifications, and cancellations effectively.
• Resolve customer complaints and issues promptly while ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Work closely with operational teams to coordinate logistics solutions and improve service delivery.
• Stay updated on industry trends and company offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping customers. In this role, you will assist clients in Italian, providing support and information related to their logistics needs and ensuring an excellent customer experience.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipping details, and delivery status via phone, email, and chat in Italian.
• Provide accurate information about shipping options, pricing, and transit times.
• Assist customers with order tracking, modifications, and any issues they may encounter.
• Resolve customer complaints effectively and promptly to maintain high levels of satisfaction.
• Document all customer interactions thoroughly in the CRM system.
• Collaborate with warehouse and transportation teams to ensure timely service and resolution of customer inquiries.
• Stay informed about logistics trends and company offerings to provide comprehensive service.

Requirements