customer satisfaction

German Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.


Key Responsibilities

  • Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
  • Provide customers with clear information regarding reservation details, pricing, and availability.
  • Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
  • Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Fintech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company in Greece. This role is perfect for individuals who possess a strong interest in financial technology and are passionate about delivering exemplary customer support. You will communicate with clients in French, assisting them with inquiries related to financial products and services while providing an exceptional customer experience.


Key Responsibilities

  • Manage customer inquiries related to banking solutions, investment products, and financial services via phone, email, and chat in French.
  • Provide detailed information about the company’s offerings, helping customers understand their options.
  • Assist clients with account setup, transaction inquiries, and service modifications.
  • Resolve customer complaints and issues in a timely manner while ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for reference and follow-up.
  • Collaborate with internal teams to enhance customer support strategies and improve service delivery.
  • Keep abreast of financial regulations and product knowledge to effectively assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Cybersecurity Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for French Speaking Customer Service Representatives for a leading Cybersecurity Company in Greece. This position is perfect for individuals who are passionate about technology and cybersecurity and are committed to providing exceptional customer support. In this role, you will engage with clients in French, assisting them with inquiries related to cybersecurity solutions and services.


Key Responsibilities

  • Handle customer inquiries related to cybersecurity products and services via phone, email, and chat in French.
  • Provide detailed information regarding product features, installation processes, and security protocols.
  • Assist customers with technical issues, troubleshooting, and account management.
  • Resolve customer complaints effectively, ensuring high levels of customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with the technical support team to address complex issues and provide timely solutions.
  • Stay informed about cybersecurity trends, products, and best practices to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives working with Booking.com, fully remote from Greece. This position is perfect for individuals who are passionate about travel and dedicated to providing exceptional customer support in the hospitality industry. In this role, you will assist customers with their booking inquiries, ensuring they receive the best possible service in Dutch.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and travel arrangements via phone, email, and chat in Dutch.
  • Assist customers with navigating the Booking.com platform and resolving any issues they encounter.
  • Provide detailed information on accommodations, services, and local attractions to enhance the customer experience.
  • Resolve customer complaints and challenges efficiently, ensuring satisfaction.
  • Document all customer interactions accurately in the Customer Relationship Management (CRM) system.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay updated on company policies and travel industry trends to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service for Automotive Company - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed automotive company in Sofia, Bulgaria. If you have a passion for the automotive industry and a commitment to providing exceptional customer service, we want you on our team! In this role, you will assist Dutch-speaking customers, ensuring they receive the support and information they need for their automotive needs.


Key Responsibilities

  • Address customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Dutch.
  • Provide guidance and information on vehicle features, maintenance services, and warranty issues.
  • Assist customers with scheduling appointments and resolving service-related concerns.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal departments to ensure customer issues are resolved promptly and effectively.
  • Stay informed about the automotive market trends and product offerings to enhance customer support.

Requirements

Job Skills

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Danish Speaking Customer Service for Entertainment Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for an entertainment company based in Greece. This exciting role is perfect for individuals who are passionate about the entertainment industry and committed to providing top-quality support to customers. In this position, you will engage with clients in Danish, assisting them with bookings, inquiries, and any concerns they may have.


Key Responsibilities

  • Provide exceptional customer service to clients regarding entertainment bookings, event information, and promotions via phone, email, and live chat in Danish.
  • Assist customers with ticketing inquiries, order modifications, and cancellations.
  • Resolve customer complaints and ensure a positive experience for all clients.
  • Document all customer interactions accurately in the CRM system for record-keeping.
  • Stay informed about upcoming events, shows, and entertainment offerings to effectively assist customers.
  • Collaborate with internal teams to improve customer experience and service delivery.

Requirements

Job Skills

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Danish Speaking Customer Service for E-commerce Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Danish Speaking Customer Service Representatives for an E-commerce Company based in Greece. This position is ideal for individuals who are passionate about online shopping and are dedicated to providing outstanding service. As a key member of our customer service team, you will assist Danish-speaking customers by addressing their inquiries and ensuring they have a seamless shopping experience.


Key Responsibilities

  • Handle customer inquiries related to orders, shipping, returns, and product information via phone, email, and live chat in Danish.
  • Assist customers in navigating the e-commerce platform and provide detailed information on products and services.
  • Resolve any issues or complaints regarding orders, transactions, or account management promptly and professionally.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with various teams, including logistics and sales, to enhance customer satisfaction.
  • Stay updated on promotions, product launches, and e-commerce trends to provide relevant information to customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company in Greece. This position is ideal for individuals who are enthusiastic about technology and committed to delivering exceptional customer support. In this role, you will engage with customers in Danish, helping them with inquiries related to consumer electronics and providing an excellent service experience.


Key Responsibilities

  • Handle customer inquiries regarding consumer electronics products, including specifications, troubleshooting, and warranty information via phone, email, and chat in Danish.
  • Assist customers with order processing, tracking, and resolution of any service issues.
  • Provide detailed product information and guidance to help customers make informed purchasing decisions.
  • Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
  • Document all customer interactions accurately within the CRM system for future reference.
  • Collaborate with internal teams to address customer concerns effectively and improve service delivery.
  • Stay informed about new products, promotions, and industry trends to enhance customer engagement.

Requirements

Job Skills

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Danish Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an automotive company in Greece. This role is ideal for individuals who are passionate about the automotive industry and enjoy delivering outstanding service. If you are fluent in Danish and are looking for a dynamic work environment in Greece, we want to hear from you!


Key Responsibilities

  • Handle customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Danish.
  • Assist customers with understanding vehicle specifications, features, and maintenance schedules.
  • Coordinate service appointments and resolve issues related to vehicle servicing.
  • Provide timely and accurate information to customers to enhance their experience.
  • Document customer interactions and feedback accurately in the CRM system.
  • Collaborate with technical support and service departments to ensure customer satisfaction.
  • Stay updated on automotive trends and the company’s offerings to provide informed support.

Requirements

Job Skills

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Czech Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer exciting Czech Speaking job opportunities in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking passionate and motivated individuals looking to grow their careers while enjoying the vibrant culture of Bulgaria’s capital. In this role, you'll have the chance to leverage your language skills and contribute to a dynamic team within our organization.


Key Responsibilities

  • Engage with Czech-speaking clients through various communication channels, addressing inquiries and providing effective solutions.
  • Support customers with product information, troubleshooting, and general assistance to ensure a positive experience.
  • Record and manage customer interactions accurately using our CRM system.
  • Collaborate with cross-functional teams to enhance customer satisfaction and resolve any escalations.
  • Analyze customer feedback and data to inform improvements in our services and processes.
  • Stay informed about industry trends and updates to effectively assist clients.

Requirements

Job Skills

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