Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives for an esteemed Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for the automotive industry and are dedicated to providing exceptional customer support. As a representative, you will assist customers in French while addressing their inquiries and supporting their automotive needs.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and warranty information via phone, email, and live chat in French.
• Provide detailed information about vehicle features, promotions, and financing options.
• Assist customers with booking services, troubleshooting issues, and resolving concerns.
• Document customer interactions and feedback accurately in our CRM system.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay updated on automotive trends and product knowledge to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to present Dutch Speaking Customer Service roles available in the beautiful country of Greece, complete with a fully paid relocation package! This unique opportunity allows you to develop your career while experiencing the stunning culture and landscapes Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we pride ourselves on cultivating a positive and collaborative work environment. Join our team and help us deliver exceptional service to our customers while enjoying the benefits of living in a new country.

Key Responsibilities

• Provide outstanding support to Dutch-speaking customers through various channels, including phone, email, and chat, ensuring professionalism in every interaction.
• Assist customers in understanding and navigating our products and services, offering clear and accurate information.
• Quickly resolve customer inquiries and complaints to uphold a high level of satisfaction.
• Maintain detailed records of customer interactions and follow up to ensure their needs are fully met.
• Work collaboratively with your team and other departments to enhance service quality and efficiency.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails and chats;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to present exciting Swedish-speaking job opportunities in Greece! We offer a fully paid relocation package, making it easier for you to embark on this new journey. Whether you are looking to enhance your career or experience life in a scenic location, our available positions are tailored for dedicated individuals who are fluent in Swedish and eager to provide exceptional service.

Key Responsibilities

• Provide outstanding customer service in Swedish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, issue resolution, and product information related to our services.
• Document and track customer interactions accurately in our CRM system for quality assurance.
• Effectively address complaints and work towards resolving customer issues to ensure satisfaction.
• Collaborate with colleagues to improve processes and enhance the customer experience.
• Stay updated on company offerings, industry trends, and customer preferences to deliver informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.

Key Responsibilities

• Address customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in Swedish.
• Provide support for account management, billing questions, and service issues.
• Assist customers with troubleshooting technical problems and guide them through product features.
• Document all interactions accurately in the CRM system for effective follow-up.
• Collaborate with technical teams to ensure efficient resolution of customer concerns.
• Stay updated on the company's offerings and industry trends to provide effective communication and assistance to customers.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish.

Key Responsibilities

• Manage inquiries related to subscription services via phone, email, and chat in Swedish.
• Provide information about subscription plans, pricing, and benefits to customers.
• Assist customers with subscription management, including upgrades, downgrades, and cancellations.
• Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction.
• Document customer interactions in the CRM system to maintain accurate records.
• Collaborate with internal teams to enhance customer experience and streamline processes.
• Stay informed about company products and industry trends to better assist customers.

Requirements