Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Mercier Consultancy MD is seeking a talented Irish Speaking Solutions Consultant to join our dynamic team in Sofia, Bulgaria! We are excited to offer fully paid relocation to ensure a smooth transition for the right candidate. In this role, you will play a crucial part in supporting our clients by understanding their unique challenges and providing tailored solutions that leverage our innovative products.

Key Responsibilities

• Engage with clients through consultations to assess their specific needs and business objectives.
• Design and present customized solutions that effectively address client challenges using our suite of products.
• Act as a trusted advisor, providing insights and recommendations to enhance client outcomes and satisfaction.
• Collaborate with internal teams to ensure seamless implementation and ongoing support of solutions.
• Conduct training sessions for clients, empowering them to maximize the use of our products and services.
• Stay updated on industry trends and emerging technologies to offer informed advice to clients.

Requirements

Mercier Consultancy MD is on the lookout for a talented Dutch Speaking Solutions Consultant to join our thriving team in Sofia, Bulgaria, with fully paid relocation offered to the right candidate! In this role, you will play a key part in understanding client needs, crafting customized solutions, and ensuring successful implementation of our technology offerings. If you are passionate about client success and innovative solutions, we want to hear from you!

Key Responsibilities

• Engage with clients to gather insights into their needs and objectives through thorough consultations.
• Develop and present tailored solutions that effectively meet client challenges and enhance their operations.
• Serve as a trusted advisor, providing industry insights and recommendations to maximize client impact.
• Collaborate with internal teams to ensure a seamless implementation process and ongoing support.
• Conduct training sessions to help clients fully leverage our products and services.
• Stay informed on market trends and emerging technologies to deliver relevant advice to clients.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Czech Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with a fully paid relocation package! In this essential role, you will collaborate with clients to identify their specific needs and challenges, providing tailored solutions that enhance their business performance. If you are passionate about consulting and eager to make a significant impact, we want to hear from you!

Key Responsibilities

• Conduct thorough consultations with clients to assess their unique business challenges and gather detailed requirements.
• Design and propose customized solutions that effectively meet client needs and demonstrate the value of our services.
• Act as a key point of contact between clients and internal teams to ensure smooth project implementation and high client satisfaction.
• Facilitate training and ongoing support for clients, enabling them to maximize their use of our solutions.
• Remain informed about industry trends and technology advancements to provide relevant insights and recommendations to clients.
• Document client interactions and feedback to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation! In this pivotal role, you will leverage your expertise to connect with clients, understand their specific business needs, and deliver tailored solutions that drive operational success. If you are a results-driven consultant with a passion for helping clients thrive, this position is perfect for you!

Key Responsibilities

• Engage with clients to assess their individual business challenges and gather detailed requirements through comprehensive consultations.
• Develop and propose customized solutions that effectively address client needs while highlighting the benefits of our offerings.
• Serve as a primary point of contact between clients and internal teams to ensure smooth project implementations.
• Provide comprehensive training and ongoing support to clients, ensuring they maximize the value of our solutions.
• Stay informed about industry trends and technological advancements to offer clients valuable insights and recommendations.
• Document feedback and experiences to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for an Irish Speaking Solutions Consultant, featuring fully paid relocation to Sofia, Bulgaria! In this significant role, you will be instrumental in connecting with clients to identify their specific needs and challenges, while providing tailored solutions that help them achieve their business goals. If you're passionate about consulting and eager to contribute to client success, we want to hear from you!

Key Responsibilities

• Conduct detailed consultations with clients to understand their unique business challenges and gather necessary requirements.
• Design and recommend customized solutions that effectively address client needs while showcasing the value of our offerings.
• Act as a key point of contact between clients and internal teams, ensuring the successful implementation of projects.
• Deliver comprehensive training and ongoing support to clients, empowering them to fully leverage our solutions.
• Keep abreast of industry trends, market developments, and technological advancements to provide strategic insights to clients.
• Document client experiences and feedback to foster continuous improvement in our services.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for an Icelandic Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with a fully paid relocation package! In this pivotal role, you will work closely with clients to understand their unique challenges and provide customized solutions that drive their business success. If you are passionate about technology consulting and eager to make an impact, we want to hear from you!

Key Responsibilities

• Conduct in-depth consultations with clients to assess their specific business needs and gather comprehensive requirements.
• Design and propose tailored solutions that effectively address client challenges while showcasing the value of our services.
• Act as a primary liaison between clients and internal teams to ensure timely implementation and high client satisfaction.
• Provide thorough training and ongoing support to clients, enabling them to fully leverage our solutions.
• Stay current on industry trends and technological advancements to deliver relevant insights to clients.
• Document client feedback and experiences to help enhance our service offerings continuously.

Requirements

Mercier Consultancy MD is excited to present a rewarding opportunity for a Dutch Speaking Solutions Consultant based in Sofia, Bulgaria, complete with a paid relocation package! This is an ideal role for individuals who enjoy working in a dynamic consulting environment and are committed to delivering exceptional client service. In this position, you will engage with clients to understand their needs and provide tailored solutions that drive business success.

Key Responsibilities

• Conduct thorough consultations with clients to assess their unique business challenges and gather detailed requirements.
• Develop and propose customized solutions that align with client objectives and highlight the value of our offerings.
• Act as a key liaison between clients and internal teams to ensure smooth project execution and high client satisfaction.
• Provide client training and ongoing support to help them effectively utilize our solutions.
• Stay informed about industry trends, technological advancements, and competitor landscape to offer valuable insights to clients.
• Document client feedback and experiences to continuously improve our service offerings.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Danish Speaking Solutions Consultant based in Sofia, Bulgaria, with a fully paid relocation package! In this pivotal role, you will have the chance to interact closely with clients, understand their business challenges, and provide tailored solutions that drive success. If you’re passionate about consulting and eager to make a difference in a vibrant environment, we want to hear from you!

Key Responsibilities

• Conduct consultations with clients to assess their specific needs and challenges.
• Design and propose customized solutions that effectively address client requirements and highlight our service offerings.
• Act as a liaison between clients and internal teams to ensure smooth project implementation and ongoing support.
• Deliver comprehensive training and support to clients, enabling them to leverage our solutions effectively.
• Stay informed about industry trends and technological advancements to provide relevant recommendations.
• Document client interactions and feedback to contribute to the continuous improvement of services.

Requirements

Token GTM & Operations Lead (TGE/Launchpad Focus)

Location: Remote - Asia - preference for Singapore and Hong Kong

Compensation: $120K - $180K

We are a rapidly scaling platform at the intersection of AI generation and Web3, enabling users to instantly build, launch, and monetize AI-generated applications with integrated token economics. With a substantial user base and app count, we are preparing for our public token generation event (TGE) and scaling a novel, IPO-style token launch mechanism for our ecosystem builders.

We are seeking a Token Go-To-Market (GTM) & Operations Lead to own the full lifecycle of our platform's upcoming token launch, from hype generation and execution to post-launch stabilization. This role also involves operationalizing our unique token launch mechanism for ecosystem partners.

This is an ideal role for a crypto-native operator who has experience running launchpads, token issuance pipelines, or market-structure functions, combined with a strong instinct for narrative, attention, and community growth.

You will own the entire front-side execution of our TGE, ensuring maximum growth, hype, attention, and community activation from pre-launch through post-launch momentum. This is a highly operational role requiring a hands-on approach to driving measurable success.

Key Responsibilities