Afgestudeerd? Klaar voor de volgende stap? 
Start jouw carrière als Functioneel Consultant bij HSO en geef je toekomst een vliegende start op 1 september 2025. In ons Young Professional Program ontwikkel je jezelf razendsnel tot een specialist in Microsoft Dynamics 365 Customer Engagement (CE), met AI als jouw versnellingsmotor. 

Jouw start bij HSO 
Je begint met een vijfweekse Masterclass waarin je alles leert over Dynamics 365 CE, Microsoft-technologie en de nieuwste ontwikkelingen op het gebied van AI en automatisering. Je traint op zowel technische vaardigheden als soft skills, zoals klantgericht adviseren, samenwerken en communiceren. Na afronding behaal je je officiële Microsoft-certificering. 

Snel aan de slag bij topklanten 
Na de Masterclass ga je direct aan de slag binnen een ervaren projectteam. Je werkt mee aan digitale transformaties bij klanten als Rituals, Royal BAM en Heineken. Als Functioneel Consultant analyseer je bedrijfsprocessen, vertaal je klantbehoeften naar slimme oplossingen, implementeer je Dynamics 365 CE en begeleid je klanten bij adoptie en optimalisatie van AI-tools zoals Copilot. Jij bent de verbindende schakel tussen business en technologie. 

Groei in je eigen tempo 

Functieomschrijving
Als functioneel CRM consultant ben je verantwoordelijk voor het leveren van hoogwaardige consultancydiensten op het gebied van met name Dynamics 365 Marketing, Sales en Customer Service (CRM). Je speelt een cruciale rol bij het onderhouden en optimaliseren van bedrijfsprocessen, met een focus op het CRM -domein. 

CE- Klantenteam
Je bent onderdeel van een klantteam (ca 15 collega’s) waarbij je gezamenlijk verantwoordelijk bent voor de klanten die in het team bediend worden. Je doet het dus niet alleen, je neemt deel aan sprints/projecten om de lifecycle van onze klanten optimaal te leren kennen en te bedienen. Naast het afhandelen van verstoringen en wijzigingsverzoeken/optimalisaties geef je dus ook advies om de klantprocessen te optimaliseren. Jij weet onze klanten iedere dag weer blij te maken door te komen met dé oplossing waarmee zij geholpen zijn. Hou je van veel klantcontant, ben je proactief, vind je het leuk om te analyseren, klanten te adviseren en je creativiteit aan te wenden om problemen op te lossen en processen te optimaliseren, dan is dit jouw droombaan! 

Verantwoordelijkheden

Als functioneel CRM consultant ben je verantwoordelijk voor het leveren van hoogwaardige consultancydiensten op het gebied van met name Dynamics 365 Marketing, Sales en Customer Service (CRM). Je speelt een cruciale rol bij het onderhouden en optimaliseren van bedrijfsprocessen, met een focus op het CRM -domein. 

CE- Klantenteam
Je bent onderdeel van een klantteam (ca 15 collega’s) waarbij je gezamenlijk verantwoordelijk bent voor de klanten die in het team bediend worden. Je doet het dus niet alleen, je neemt deel aan sprints/projecten om de lifecycle van onze klanten optimaal te leren kennen en te bedienen. Naast het afhandelen van verstoringen en wijzigingsverzoeken/optimalisaties geef je dus ook advies om de klantprocessen te optimaliseren. 

Jij weet onze klanten iedere dag weer blij te maken door te komen met dé oplossing waarmee zij geholpen zijn. Hou je van veel klantcontant, ben je proactief, vind je het leuk om te analyseren, klanten te adviseren en je creativiteit aan te wenden om problemen op te lossen en processen te optimaliseren, dan is dit jouw droombaan! 

Verantwoordelijkheden

Mercier Consultancy MD is seeking a highly motivated Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with relocation offered for the right candidate! In this role, you will work closely with clients to understand their unique challenges and deliver tailored solutions that drive their business success. If you are passionate about technology and enjoy working in a dynamic environment, we would love to hear from you!

Key Responsibilities

• Collaborate with clients to identify their specific needs and objectives through in-depth consultations.
• Design and deliver customized solutions that effectively solve client challenges and enhance business processes.
• Act as a trusted advisor, providing insightful recommendations based on industry best practices.
• Work with internal teams to ensure the successful implementation of solutions and ongoing client support.
• Conduct training sessions for clients to maximize their use of our products and services.
• Stay updated on market trends and emerging technologies to offer relevant advice during consultations.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for a Slovak Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with full support for your relocation! In this role, you will engage with clients to understand their needs and provide tailored solutions that leverage our innovative offerings. If you have a passion for technology and client success, we want to hear from you!

Key Responsibilities

• Work closely with clients to identify their specific needs and business objectives.
• Design and present customized solutions that effectively address client challenges.
• Provide consultative insights and recommendations based on best practices in the industry.
• Collaborate with internal teams to ensure successful execution and support of solutions.
• Lead training sessions for clients to help them maximize the benefits of our products.
• Stay updated on market trends and emerging technologies to offer relevant guidance.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Slovak Speaking Solutions Consultant with the possibility of relocation to Sofia, Bulgaria! We are looking for dedicated individuals who can leverage their language skills and consulting expertise to support our clients in achieving their business goals. You will play a key role in understanding client needs, crafting tailored solutions, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Consult with clients to gather insights about their needs and identify opportunities for improvement.
• Develop and present customized solutions that address client challenges and align with their objectives.
• Act as a reliable advisor, providing best practice recommendations based on industry knowledge and expertise.
• Work collaboratively with internal teams to ensure successful implementation of solutions and ongoing client support.
• Deliver training sessions for clients, empowering them to maximize the benefits of our products and services.
• Remain updated on the latest market trends and technological advancements to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Solutions Consultant to join our dynamic team in Sofia, Bulgaria. We offer relocation support to ensure a smooth transition for the right candidate! In this role, you will play a crucial part in helping clients navigate their challenges by providing tailored solutions that leverage our innovative services. If you are eager to make an impact and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities

• Engage with clients to understand their specific needs and business objectives through comprehensive consultations.
• Develop and present customized solutions that effectively address client challenges and drive business outcomes.
• Act as a trusted advisor, providing valuable insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure the successful implementation and support of client solutions.
• Facilitate training sessions for clients, empowering them to make the most of our products and services.
• Keep abreast of the latest industry trends and technological advancements to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is seeking a dedicated Polish Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria, with the opportunity for relocation support! In this role, you will work closely with our clients, harnessing your expertise to provide tailored solutions that meet their needs. If you are passionate about technology and client relationships, we want you on our team!

Key Responsibilities

• Engage with clients to understand their specific requirements and business objectives.
• Design and deliver customized solutions that effectively address client challenges.
• Act as a trusted advisor, providing insights and recommendations based on best practices.
• Work collaboratively with internal teams to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions for clients, empowering them to utilize our products efficiently.
• Stay updated on industry trends and emerging technologies to offer relevant guidance during consultations.

Requirements

Mercier Consultancy MD is seeking a motivated Polish Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with the added benefit of relocation assistance! This is an exciting opportunity for individuals who thrive in a client-facing role and possess a passion for delivering innovative solutions. In this capacity, you will work closely with clients to understand their needs and leverage our products to enhance their business operations.

Key Responsibilities

• Engage with clients to assess their requirements and understand their business objectives.
• Create and propose customized solutions that effectively address client challenges and goals.
• Act as a trusted advisor, providing insights and recommendations based on best practices.
• Collaborate with internal teams to ensure the successful implementation of solutions.
• Conduct training sessions and workshops to empower clients in using our products.
• Keep abreast of industry trends and advancements to provide relevant advice to clients.

Requirements

Mercier Consultancy MD is actively seeking a Dutch Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria! This position includes an exciting opportunity for relocation support. As a Solutions Consultant, you will play a pivotal role in helping our clients leverage our innovative solutions to meet their business objectives. Your expertise and insights will guide them in achieving optimal results.

Key Responsibilities

• Engage with clients to thoroughly understand their needs and objectives through direct consultations.
• Develop and deliver tailored solutions that effectively solve client challenges.
• Provide expert advice and recommendations based on industry best practices and product knowledge.
• Work collaboratively with internal teams to ensure successful implementation and ongoing client support.
• Facilitate training sessions to empower clients in maximizing the use of our solutions.
• Stay updated with market trends and advancements in technology to provide relevant insights to clients.

Requirements