Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the retail industry. This role is tailored for individuals who are passionate about customer service and love engaging with clients. As a key member of our team, you will assist customers with their inquiries about products, services, and promotions, ensuring a top-notch experience while communicating in French.

Key Responsibilities

• Respond to customer inquiries regarding retail products, orders, and services through phone, email, and live chat in French.
• Provide detailed information about product availability, pricing, and ongoing promotions.
• Assist customers with the order process, including returns, exchanges, and special requests.
• Resolve customer complaints and issues with a focus on achieving customer satisfaction.
• Accurately documentcustomer interactions and maintain records in the CRM system.
• Collaborate with other departments to improve customer experience and streamline operations.
• Stay informed about retail trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for French Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about real estate and dedicated to providing top-notch customer service. As a representative, you will assist clients with their inquiries regarding property listings, transactions, and services, all while communicating effectively in French.

Key Responsibilities

• Handle customer inquiries related to real estate listings, property values, and sale processes via phone, email, and chat in French.
• Provide detailed information about available properties, including pricing, features, and neighborhood insights.
• Assist clients with scheduling property viewings, submitting offers, and navigating the buying or renting process.
• Resolve any customer complaints or issues promptly and efficiently.
• Document all customer interactions accurately in our CRM system for record-keeping and follow-up.
• Collaborate with real estate agents and other team members to streamline customer interactions.
• Stay informed on market trends and property listings to provide accurate and helpful information to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives in the Government & Public Sector industry. This position is ideal for individuals who have a strong commitment to public service and a passion for helping others. In this role, you will provide critical support to citizens and clients, ensuring that their inquiries and needs are addressed with care and precision while communicating in French.

Key Responsibilities

• Handle inquiries from the public related to government services, programs, and regulations via phone, email, and live chat in French.
• Educate and assist citizens in accessing government resources and navigating public services.
• Provide information regarding application processes, eligibility requirements, and service delivery.
• Resolve complaints and issues efficiently while ensuring a high level of customer satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with other government departments and agencies to facilitate effective service delivery.
• Stay informed about relevant policies, services, and updates within the public sector.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Biotechnology industry. This role is perfect for individuals who are passionate about science and technology and are dedicated to delivering high-quality customer support. As a member of our customer service team, you will assist clients in navigating their inquiries related to biotechnology products and services, all while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and protocols via phone, email, and live chat in French.
• Provide detailed information on product specifications, pricing, and usage guidelines.
• Assist customers with order processing, fulfillment, and any related service inquiries.
• Resolve customer complaints and technical questions promptly and efficiently.
• Accurately document all interactions and maintain comprehensive records in the CRM system.
• Collaborate with scientific and technical teams to provide accurate information and support.
• Stay informed about the latest developments in the biotechnology field to enhance customer interactions.

Requirements

About Us:

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data.

For over a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

About the role:

You would be involved in developing our recently released SaaS offering - Zyte API, which provides a single ML-powered API to power all web data extraction use cases.. Zyte API  is a distributed application written in Java, C++, Python and Nodejs components communicating via HTTP, web sockets and Apache Kafka, and orchestrated using Kubernetes.

Roles & Responsibilities:

Mercier Consultancy MD is delighted to present an exciting opportunity for Portuguese Speaking Customer Service Representatives to join the world's leading delivery platform. This role is perfect for dynamic individuals who thrive in a fast-paced environment and are committed to providing exceptional support to customers using our leading-edge delivery services. You will play a vital role in ensuring a seamless experience for users while communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding delivery services, account issues, and order tracking via phone, email, and chat in Portuguese.
• Provide accurate information on services, pricing, and company policies.
• Assist customers with placing orders, resolving deliveries, and addressing any concerns.
• Document customer interactions and maintain records in the customer relationship management (CRM) system.
• Collaborate with logistics and operational teams to improve service delivery and resolve issues.
• Stay updated on service offerings and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Portuguese Speaking Customer Service Representatives for a reputable British-Singaporean multinational corporation. If you are passionate about delivering outstanding customer service and thrive in a multicultural environment, this role is ideal for you. You will be responsible for assisting customers with their inquiries, ensuring their needs are met while communicating effectively in Portuguese.

Key Responsibilities

• Respond to customer inquiries related to products and services of the multinational via phone, email, and chat in Portuguese.
• Provide customers with information on product features, pricing, and service availability.
• Assist with account management, order processing, and troubleshooting issues.
• Resolve customer complaints and queries in a timely and efficient manner, ensuring high levels of satisfaction.
• Maintain detailed records of customer interactions and document issues accurately in the CRM system.
• Collaborate with cross-functional teams to enhance customer experience and service delivery.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and dedicated to providing exceptional customer service. As a representative, you will assist customers in understanding renewable energy solutions and contribute to a greener future while communicating effectively in Lithuanian.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in Lithuanian.
• Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
• Assist customers with account management, service inquiries, and troubleshooting needs.
• Document all customer interactions accurately in our CRM system, ensuring regulatory compliance.
• Collaborate with technical teams to provide timely resolutions and enhance the customer experience.
• Stay updated on industry trends and company offerings to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.

Key Responsibilities

• Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
• Educate clients about product features, applications, and compliance with industry standards.
• Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
• Document customer interactions accurately to ensure comprehensive follow-up and support.
• Collaborate with product development and sales teams to enhance customer satisfaction.
• Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who are eager to support customers in navigating their financial needs and providing comprehensive banking solutions. As a representative, you will play a pivotal role in ensuring customer satisfaction while communicating in Estonian.

Key Responsibilities

• Handle customer inquiries regarding banking products and services via phone, email, and chat in Estonian.
• Assist customers with account management, transactions, and general banking operations.
• Provide information on loans, credit cards, and investment options.
• Resolve customer complaints in a professional and timely manner.
• Document interactions accurately in the customer relationship management (CRM) system.
• Collaborate with other departments to enhance customer service and address complex issues.
• Stay up-to-date on banking regulations and product offerings to provide accurate information.

Requirements