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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love travel and have a passion for providing outstanding customer service. As a member of our customer service team, you will assist clients with their inquiries related to travel accommodations, bookings, and tourist experiences, all while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Polish.
  • Provide accurate information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who have a passion for helping others and providing outstanding customer support. As a representative in the healthcare sector, you will assist patients and families with inquiries regarding services, appointments, and health-related information, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and live chat in Polish.
  • Provide accurate information on healthcare policies, procedures, and available services.
  • Assist customers with booking, rescheduling, and cancelling appointments.
  • Resolve any issues or concerns promptly and ensure a positive patient experience.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare providers and administrative teams to enhance service delivery.
  • Stay informed about healthcare trends and company offerings to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.


Key Responsibilities

  • Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide clear information regarding account management, transactions, and service features.
  • Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
  • Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals with a passion for vehicles and customer service excellence. As a customer service representative, you will assist clients with their inquiries and provide information regarding automotive products and services, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Polish.
  • Provide detailed information on vehicle features, pricing, and available options.
  • Assist customers with scheduling appointments, service inquiries, and warranty information.
  • Resolve any customer complaints or issues professionally and effectively.
  • Document all interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with service departments to ensure a seamless customer experience.
  • Stay informed about automotive trends and new product offerings to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Nordic Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are passionate about customer engagement and enjoy providing an exceptional shopping experience. As a key member of our customer service team, you will assist clients in their inquiries while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Address customer inquiries related to retail products, services, and orders via phone, email, and chat in the Nordic language.
  • Provide precise information about product availability, pricing, and ongoing promotions.
  • Assist customers with the ordering process, returns, and exchanges.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay informed about retail trends and product knowledge to better serve customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals with a passion for customer service and a keen interest in logistics solutions. As a representative, you will assist clients in navigating their logistics needs, ensuring a smooth and efficient experience while communicating effectively in Nordic languages.


Key Responsibilities

  • Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and delivery options via phone, email, and chat in Nordic languages.
  • Provide information on service availability, pricing, and compliance with shipping regulations.
  • Assist customers with booking processes, changes, and any required documentation.
  • Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
  • Accurately document customer interactions in our CRM system for future reference and follow-up.
  • Collaborate with internal teams and partners to provide accurate and timely information.
  • Stay informed about industry trends, updates, and operational changes related to logistics and supply chain management.

Requirements

Job Skills

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Nordic Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals passionate about travel and dedicated to providing outstanding customer service. As a representative, you will assist clients with inquiries regarding travel accommodations, bookings, and tourism services, all while communicating effectively in Nordic languages.


Key Responsibilities

  • Manage customer inquiries about hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Nordic languages.
  • Provide detailed information on available services, promotions, and local attractions.
  • Assist customers with reservation management, changes, cancellations, and special requests.
  • Resolve customer complaints and issues with a courteous and effective approach.
  • Document all interactions accurately in the CRM system for future reference.
  • Coordinate with hotels and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destination updates, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Nordic Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about financial services and client interactions. You will provide outstanding customer support while helping clients navigate their financial questions and concerns efficiently, all while communicating in a Nordic language.


Key Responsibilities

  • Manage customer inquiries regarding financial products and services via phone, email, and live chat in a Nordic language.
  • Assist clients with account management, loan applications, and investment queries.
  • Provide information about financial regulations, policies, and available solutions.
  • Resolve customer complaints and issues with professionalism and speed.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Work closely with other departments to facilitate effective service delivery and meet customer needs.
  • Stay informed about financial industry trends and changes to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This position is ideal for individuals who are passionate about technology and dedicated to providing outstanding customer support. As a customer service representative, you will assist clients in navigating their telecommunications needs while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in French.
  • Assist customers with account setup, billing inquiries, and service modifications.
  • Provide accurate and timely information regarding product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently to ensure satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance service delivery and customer experience.
  • Stay updated on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Social Media industry. If you're passionate about technology and social media, this role is tailored for you. You will engage directly with users to address their inquiries, provide support, and enhance their overall experience with our social media services, all while communicating effectively in French.


Key Responsibilities

  • Respond to customer inquiries related to social media platforms, accounts, and features via phone, email, and chat in French.
  • Assist users with account setups, troubleshooting access issues, and navigating platform features.
  • Provide guidance on best practices, community guidelines, and support queries.
  • Resolve user complaints and escalate issues as necessary to ensure high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for continuity and reference.
  • Collaborate with internal teams to ensure seamless service delivery and address user concerns effectively.
  • Stay informed about the latest trends in social media to provide relevant and up-to-date information to users.

Requirements

Job Skills

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