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Serbian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opening for Serbian Speaking Customer Service Representatives in the telecommunications industry. This is a fantastic opportunity for individuals who are passionate about customer service and possess a strong understanding of telecommunications products and services. In this role, you will provide vital support to customers, answering inquiries and resolving issues while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, plans, and technical support through phone, email, and chat in Serbian.
  • Provide clear information regarding service activations, billing inquiries, and troubleshooting steps.
  • Assist with account management tasks, including the setup of new services and changes to existing plans.
  • Resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with technical support teams to facilitate service resolutions and improvements.
  • Continuously update yourself on product knowledge and industry trends to enhance customer assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Serbian Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about healthcare and dedicated to providing high-quality customer support. As a representative, you will assist patients and clients with their inquiries, ensuring they receive the care and information they need, all while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and insurance via phone, email, and live chat in Serbian.
  • Provide information about treatment options, healthcare plans, and facility services.
  • Assist clients with scheduling appointments, processing inquiries, and managing follow-up communications.
  • Resolve patient complaints and issues efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system for ongoing support.
  • Collaborate with healthcare professionals to provide customers with the most accurate information and assistance.
  • Stay updated on healthcare policies, services, and industry changes to enhance customer interactions.

Requirements

Job Skills

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Serbian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Serbian Speaking Customer Service Representatives in the finance industry! This position is perfect for individuals who are passionate about helping others and have a keen interest in finance. As part of our team, you will engage with clients to provide them with the support and information they need regarding financial services, products, and inquiries, all while communicating effectively in Serbian.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Serbian.
  • Provide accurate information regarding loans, investment options, and regulatory requirements.
  • Assist customers in resolving issues related to their accounts or transactions.
  • Document customer interactions and ensure that records are maintained accurately in our CRM system.
  • Collaborate with financial advisors and operational teams to enhance service delivery and customer satisfaction.
  • Stay updated on financial trends and company offerings to provide relevant information to clients.

Requirements

Job Skills

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Serbian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Serbian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals passionate about providing excellent support and guidance to clients in the construction sector. You will be instrumental in helping customers navigate their inquiries, ensuring their needs are met with professionalism and expertise while communicating in Serbian.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries regarding construction projects, products, and services through phone, email, and chat in Serbian.
  • Assist clients with understanding project specifications, timelines, and related documentation.
  • Address customer concerns and complaints with empathy and efficiency to ensure satisfaction.
  • Document interactions accurately and maintain records within the CRM system for database integrity.
  • Collaborate with internal teams, including project managers and technical staff, to provide timely solutions.
  • Stay informed about industry trends and updates to enhance customer service quality.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for customer service and a keen interest in real estate, this position is designed for you. As a representative, you will play a vital role in assisting clients with their inquiries and providing guidance on real estate transactions and services, all while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to real estate services, listings, and transactions via phone, email, and live chat in Norwegian.
  • Provide detailed information on available properties, market trends, and pricing.
  • Assist customers with the buying, selling, or leasing process, ensuring a seamless experience.
  • Resolve customer complaints and issues promptly, maintaining a high level of customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with real estate agents and other teams to provide comprehensive support to clients.
  • Stay informed about industry trends and property developments to offer relevant insights to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are tech-savvy and passionate about providing excellent customer support. As a customer service representative, you will assist clients with their IT-related inquiries and ensure they have a smooth experience while communicating in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Norwegian.
  • Guide customers through technical troubleshooting, ensuring clear communication of solutions.
  • Provide information on new technologies, software updates, and product features.
  • Assist customers with account issues, service inquiries, and order processing.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to ensure prompt resolution of customer issues.
  • Stay informed about industry trends and new product offerings to provide relevant assistance.

Requirements

Job Skills

View the job post & apply

Norwegian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Healthcare industry. This role is perfect for individuals who are compassionate and dedicated to helping others, as you will provide critical support to clients seeking assistance with healthcare services and solutions, all while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries regarding healthcare services, appointments, and benefits via phone, email, and live chat in Norwegian.
  • Assist clients with understanding healthcare options and navigating the services available to them.
  • Provide information on medical procedures, insurance coverage, and billing inquiries.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all interactions accurately in the CRM system to maintain detailed records.
  • Collaborate with healthcare professionals to ensure customer needs are met promptly.
  • Stay informed about healthcare policies, treatments, and company services to effectively assist clients.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you are passionate about energy services and dedicated to providing outstanding customer support, this role is an excellent fit. You will assist customers in navigating their inquiries and understanding complex oil and gas services while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to energy services, pricing, and technical support via phone, email, and live chat in Norwegian.
  • Provide timely and accurate information about products, services, and industry regulations.
  • Assist customers with account management, service changes, and billing inquiries.
  • Resolve customer complaints efficiently, ensuring high satisfaction levels.
  • Document customer interactions in the CRM system, maintaining accurate records for future reference.
  • Collaborate with technical and operational teams to enhance service delivery.
  • Stay informed about industry developments and service offerings to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A U.S.-Based Technology Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives for a U.S.-Based Technology Company. This role is ideal for individuals who are enthusiastic about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating their tech-related inquiries, ensuring a seamless experience while communicating in Dutch.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and chat in Dutch.
  • Provide technical support and troubleshooting assistance for a variety of software and hardware products.
  • Educate customers on product features, updates, and best practices.
  • Document all customer interactions accurately for quality assurance and follow-up purposes.
  • Collaborate with internal teams to escalate issues and enhance service offerings.
  • Stay updated on the latest technology trends and product developments to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A San Francisco-Based Software Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives for a dynamic software company based in San Francisco. This role is ideal for individuals passionate about technology and dedicated to providing exceptional customer experiences. You will interact with customers to assist them with software inquiries, ensuring they receive top-notch support while communicating effectively in Dutch.


Key Responsibilities

  • Manage customer inquiries related to software products and services via phone, email, and chat in Dutch.
  • Provide detailed information about software functionalities, troubleshooting, and best practices.
  • Assist customers in navigating the software, including account setup and technical support.
  • Resolve issues and complaints in a prompt manner while ensuring customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with technical teams to address complex customer issues and enhance service delivery.
  • Stay informed about product updates and technological advancements to provide accurate and relevant assistance.

Requirements

Job Skills

View the job post & apply
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