As an IT Support Engineer

You will provide remote IT Support services across all vessels of the fleet and Piraeus office employees

As a part of your role, you will:

• Provide on call and remotely 1st level support to vessels for regarding Software, Hardware, Network, OS and communication issues

• Conduct new buildings installations
• Be responsible for vessels systems integration (servers, UTMs, networks, special shipping equipment)

Requirements

The ideal candidate should have

• Degree in Information Technology
• Experience in an IT support role
• Experience with MS Active Directory. MS Windows and MS Office.
• Good Knowledge of Networks
• Ability to travel abroad, if necessary
• Familiarity with English language
• Good communication, Problem Solving, Teamwork

Benefits

We offer

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives in the IT Support Services sector. This role is perfect for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Italian, helping them resolve their IT-related inquiries and providing exceptional service.

Key Responsibilities

• Handle customer inquiries related to IT support services, software issues, and technical difficulties via phone, email, and chat in Italian.
• Provide comprehensive assistance on troubleshooting, software installation, and system updates.
• Guide customers step-by-step through technical processes and ensure they feel supported throughout.
• Resolve customer complaints and technical issues promptly to maintain high levels of satisfaction.
• Document all customer interactions and technical solutions in the CRM system for future reference.
• Work closely with the IT department to escalate complex issues and improve service delivery.
• Stay updated on the latest technology trends and IT support protocols to provide relevant assistance.

Requirements

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

This position involves providing Model Based Systems Engineer (MBSE) analysis support to the Naval Sea Systems Command (NAVSEA) PMS 408 - Naval Expeditionary Missions (EXM) Program Office. The role includes ongoing analytical support, and program management, as well as administrative support for various program objectives. Key responsibilities include delivering comprehensive analysis, aiding in the management of acquisition and logistics projects, and collaborating closely with team members to ensure effective program execution and management.

Responsibilities:

Mercier Consultancy MD is excited to present an opportunity for a Svensk-engelska resekundtjänst till stöd för Booking.com! Join our team and work in beautiful Greece, where you will provide exceptional travel support services to Swedish and English-speaking clients utilizing Booking.com. Make a positive impact on clients’ travel experiences by assisting them with their booking inquiries and providing timely solutions.

Key Responsibilities

• Assist Swedish-speaking clients with their travel inquiries and bookings through phone, email, and chat.
• Provide detailed information about travel options, accommodations, and Booking.com services to help clients make informed decisions.
• Process reservations accurately, confirming all details and ensuring a smooth booking experience.
• Address customer inquiries and resolve issues efficiently while maintaining high standards of customer service.
• Maintain thorough records of client interactions and bookings in our CRM system.
• Stay informed about travel trends, popular destinations, and Booking.com offerings to provide the best support to clients.

Requirements

Come Join Our Team! First Division Consulting (explosive) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Job Description and Responsibilities

First Div is seeking to hire a part-time Program Control Specialist. This individual develops, updates and reviews program funding and spending across multiple Government contracts. Responsibilities include:

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

We are hiring a Maintainer Instructor to deliver high-quality sustainment and maintenance training for systems within the MAGTF C2 AC2 portfolio. The ideal candidate will bring expertise in Marine Corps maintenance procedures and a commitment to student success in a virtual learning environment.

Responsibilities:

• Provide instructor-led training on configuration, diagnostics, and repair of AC2 systems.
• Assist in curriculum development and update job task data and test packages.
• Support training execution using instructional media, job aids, and performance evaluations.
• Execute preventive and corrective maintenance demonstrations during virtual and onsite sessions.

Requirements

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Virgina Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

**This position is contingent on contract award**

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!