Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will assist customers in Danish, answering their inquiries and ensuring they receive superior service regarding their electronics purchases.

Key Responsibilities

• Provide exceptional customer service support for consumer electronics inquiries via phone, email, and live chat in Danish.
• Assist customers with product information, troubleshooting, order tracking, and returns.
• Resolve customer complaints effectively while ensuring satisfaction and loyalty.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to improve product knowledge and enhance customer experience.
• Stay updated on the latest consumer electronics trends and product knowledge to assist customers accurately.

Requirements

Mercier Consultancy MD is on the lookout for a Danish Speaking Solutions Consultant ready for a new adventure in Sofia, Bulgaria! This role offers a fantastic opportunity to relocate and be part of a dynamic team where you will leverage your language skills and expertise to help clients achieve their business objectives. You will work closely with clients, understanding their needs, and providing tailored solutions using our cutting-edge technology.

Key Responsibilities

• Engage with clients to understand their specific needs and business goals through thorough consultations.
• Develop and present customized solutions that effectively address client challenges.
• Act as a trusted advisor, offering intelligent insights and recommendations based on industry best practices.
• Collaborate with internal teams to ensure successful implementation of client solutions.
• Conduct training sessions and provide ongoing support to enhance client use of our products and services.
• Stay up-to-date with market trends and new developments to provide informed guidance to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Solutions Consultant proficient in Icelandic and English to work in beautiful Sofia, Bulgaria. This role is ideal for individuals who thrive on helping clients solve challenges with innovative technology solutions. You will play a vital role in understanding client needs and delivering tailored strategies that foster success.

Key Responsibilities

• Engage with clients to assess their needs and understand their business objectives.
• Design and present customized solutions that address specific challenges faced by clients.
• Act as a trusted advisor, offering insights and recommendations based on your expertise in technology solutions.
• Work closely with internal teams to ensure efficient implementation and support of solutions.
• Provide training sessions and ongoing support to empower clients to utilize our products effectively.
• Stay up-to-date with industry trends and best practices to enhance your consulting capabilities.

Requirements

About Us:
AHOY is a leading technology-focused company dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We pride ourselves on our collaborative culture and commitment to excellence.

Role Overview:
We are looking for a Solution Architect who will be instrumental in designing and implementing cutting-edge technology solutions for our clients. You will work closely with stakeholders to understand business needs and translate them into robust architectural designs. Your role will involve collaborating with cross-functional teams to ensure that solutions are delivered effectively and efficiently.

Join HSO and help shape the future of AI-driven cloud solutions. We believe technology should empower people and businesses to thrive. If you’re passionate about building innovative, ethical, and reliable AI solutions and enjoy leading projects and sharing knowledge we’d love to hear from you! 

About the Role 
As our AI Architect, you’ll design secure, scalable AI solutions, guide strategy, and work with customers and global teams. You’ll lead exciting projects, influence technology adoption, and help drive innovation at HSO. 

Key Responsibilities 

• Develop and implement enterprise AI strategies, frameworks, and governance. 

• Lead end-to-end delivery of AI solutions (migration, modelling, testing, deployment). 

• Design scalable AI systems and apply responsible AI practices. 

• Ensure privacy, security, and regulatory compliance. 

• Mentor technical teams and foster best practices. 

• Partner with customers to identify opportunities and enhance solutions. 

• Deliver workshops and share emerging technologies across teams. 

Requirements

Core Technical & Design Skills 

Planar is seeking an experienced Director, Enterprise Applications, to oversee the planning, execution and administration of the Enterprise Applications for our company and its related affiliates, located primarily in the US and Europe. This role involves management and supervision of aligned staff to ensure optimal business efficiencies and security. The successful candidate will be an effective communicator, able to collaborate closely with a wide variety of department leaders, understand how the team can further key business needs, demonstrate the ability to stay current with industry standards as well as emerging technologies, and implement solutions that support our core business goals.

Essential Duties and Responsibilities:

Mercier Consultancy MD is seeking a talented Solutions Consultant fluent in Danish and English to join our dynamic team in Bulgaria. In this role, you will leverage your language skills and consulting expertise to engage with clients and provide tailored solutions that meet their unique business needs. If you are driven by problem-solving and passionate about enhancing client success, we want to hear from you!

Key Responsibilities

• Work closely with clients to identify their specific requirements and business goals.
• Design and deliver customized solutions that effectively address client challenges.
• Act as a trusted advisor, providing insights and recommendations based on best practices.
• Collaborate with internal teams to ensure the successful implementation of solutions and ongoing client support.
• Conduct training and support sessions for clients to maximize their use of our products.
• Keep up to date with industry trends and emerging technologies to provide relevant guidance to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.

Responsibilities

• Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
• Provide detailed information on account management, transactions, and service offerings.
• Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to enhance the customer experience and propose improvements.
• Stay updated on company offerings, financial regulations, and industry trends to provide informed support.

Requirements

On behalf of our client, we are currently recruiting for an SaaS Platforms Administrator, responsible for the configuration, administration, support and optimization of the Group’s SaaS platforms and internal IT systems. The role combines technical system administration with IT knowledge, ensuring that all business applications are secure, integrated and performing optimally. This position supports business continuity, user productivity, and digital transformation initiatives across the Group.

Key Responsibilities