Grounds Crew (Porter) | Cruise Whitsundays
posted by: spj_bot
About the role
We have a full-time position available for a motivated individual to join our Grounds Crew team. The successful candidate will play a key role in ensuring exceptional guest experiences by delivering consistent service, managing luggage and freight movement, maintaining inventory, and assisting the vessel crew. Clear communication with the fleet and Port of Airlie is essential, as well as a commitment to guest safety and satisfaction. This role also includes maintaining cleanliness in the work area and adhering to operational procedures and Work, Health and Safety (WHS) requirements.
Key Responsibilities:
- Provide exceptional guest service and maintain professional presentation.
- Manage the movement of luggage and freight efficiently.
- Maintain accurate inventory through ordering, receiving, and counting.
- Assist vessel crew with loading and unloading of freight, luggage, and guests.
- Ensure clear communication with fleet and Port of Airlie radio.
- Aid reservations team with enquiries and check-ins, including issuing tickets through CustomLinc.
About you