Mercier Consultancy MD is pleased to offer an exciting opportunity for a German Speaking Customer Support Representative in the food delivery sector, based in beautiful Greece. This role is perfect for individuals passionate about customer service and eager to assist German-speaking clients in enjoying high-quality food delivery experiences.

Key Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat regarding food delivery services.
• Respond to inquiries about menus, order statuses, and delivery options in a timely and professional manner.
• Effectively manage and resolve customer complaints and issues to ensure high satisfaction rates.
• Document all interactions and feedback in our CRM system to help improve service delivery.
• Work closely with restaurant partners and delivery teams to coordinate services and enhance customer experiences.
• Stay updated on food delivery trends and offerings to provide informed and helpful guidance to clients.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Service Representatives for a Food Delivery Platform based in Bulgaria. This role is perfect for individuals who are passionate about food and customer service, providing support to customers to ensure a delightful dining experience. As a representative, you will assist Dutch-speaking customers across various channels, ensuring their orders and inquiries are handled efficiently.

Key Responsibilities

• Manage customer inquiries related to food delivery services, order processing, and account issues via phone, email, and chat in Dutch.
• Provide information on menu items, delivery options, and promotions to customers.
• Assist with order placements, modifications, and cancellations, ensuring a seamless experience.
• Resolve customer complaints and issues promptly, demonstrating a strong commitment to customer satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and improvement purposes.
• Collaborate with logistics and support teams to ensure timely and accurate order fulfillment.
• Stay informed about the food delivery industry trends and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Deutsch-Englische Kundenberatung position for Booking.com, to be performed in the scenic surroundings of Greece. This role is ideal for those who are passionate about providing excellent customer service and want to thrive in a dynamic work environment. As a customer advisor, you will assist clients in both German and English with their booking inquiries and ensure a smooth customer experience.

Key Responsibilities

• Provide high-quality customer support to German-speaking clients regarding their bookings and inquiries.
• Assist customers in both German and English to ensure clarity and understanding throughout the booking process.
• Resolve customer issues and complaints promptly and effectively, ensuring customer satisfaction.
• Educate customers on Booking.com’s services, policies, and features to maximize user experience.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.

Requirements

About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is proud to announce an exciting opportunity for a German Speaking Customer Service Agent for Booking.com, based in beautiful Greece. In this role, you will be a key player in providing exceptional service to German-speaking customers as they navigate their travel experiences.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodations.
• Provide expert guidance and support to ensure customer satisfaction and a seamless experience.
• Handle customer complaints and resolve issues effectively and efficiently.
• Document customer interactions in the CRM system, maintaining accurate records for quality control.
• Collaborate with team members to enhance service delivery and customer engagement.
• Stay well-informed about current offers, travel information, and Booking.com services to provide accurate assistance.

Requirements

Brainforce is currently recruiting a Hotel Manager for a 5* Hotel in Paphos, part of a luxury hospitality group known for its high-end resorts, stylish design, and premium guest experiences across Cyprus and Greece. The Hotel Manager will be responsible for the smooth and effective running of the hotel operation, and will report directly to the Board of Directors.

Key Responsibilities:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Part-Time Office Manager (In-Person)

Location: Brooklyn, NY Employment Type: Part-time (20 hours/week)

Compensation: $36K - $50K

We are a leading financial technology firm specializing in risk management, oracles, and AI models that secure billions in value across the digital asset ecosystem. Our mission is to build technology that makes markets safer and more accessible by providing world-class financial tools to the world's most innovative protocols.

We are looking for a talented Part-Time Office Manager to join our team on-site in Brooklyn! Reporting directly to the VP of Business Operations, you will be the heartbeat of our physical workspace, ensuring our daily operations run seamlessly and our team has an environment where they can do their best work.

Core Responsibilities:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports. 

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond