Mercier Consultancy MD is delighted to present an exciting opportunity for Czech Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and dedicated to delivering outstanding customer experiences. You will be responsible for assisting clients with inquiries related to travel accommodations, bookings, and tourism services, all while providing exceptional service in Czech.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel packages, and tourism activities via phone, email, and live chat in Czech.
• Provide detailed information on available services, special offers, and travel guidelines.
• Assist customers with reservation changes, cancellations, and handling special requests.
• Resolve customer complaints in a quick and effective manner, ensuring high levels of satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with hotel and tourism partners to ensure a seamless customer experience.
• Stay updated on travel trends, destinations, and company promotions to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love travel and have a passion for providing outstanding customer service. As a member of our customer service team, you will assist clients with their inquiries related to travel accommodations, bookings, and tourist experiences, all while communicating effectively in Polish.

Key Responsibilities

• Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Polish.
• Provide accurate information on available services, promotions, and travel guidelines.
• Assist customers with reservation changes, cancellations, and special requests.
• Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with hotel and tourism partners to ensure seamless customer experiences.
• Stay informed about travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals passionate about travel and dedicated to providing outstanding customer service. As a representative, you will assist clients with inquiries regarding travel accommodations, bookings, and tourism services, all while communicating effectively in Nordic languages.

Key Responsibilities

• Manage customer inquiries about hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in Nordic languages.
• Provide detailed information on available services, promotions, and local attractions.
• Assist customers with reservation management, changes, cancellations, and special requests.
• Resolve customer complaints and issues with a courteous and effective approach.
• Document all interactions accurately in the CRM system for future reference.
• Coordinate with hotels and tourism partners to ensure seamless customer experiences.
• Stay informed about travel trends, destination updates, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you have a passion for travel and a commitment to providing outstanding customer service, this position is perfect for you. In this role, you will assist clients with their inquiries related to travel accommodations, bookings, and tourism services across various platforms, all while providing excellent service in French.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and tourism activities via phone, email, and live chat in French.
• Provide detailed information on available services, promotions, and travel guidelines to enhance customer experiences.
• Assist customers with reservation changes, cancellations, and special requests, ensuring all needs are met.
• Resolve any customer complaints promptly and courteously, maintaining high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with hospitality partners and tourism boards to ensure seamless service delivery for customers.
• Stay informed about travel trends, destinations, and industry best practices to provide relevant information to customers.

Requirements

Are you driven by the challenge of building liquidity and growth optionality for a scaling global tech company?
Keycafe is seeking a Head of Capital Formation & Ventures to own our capital strategy, drive financing initiatives, and engineer shareholder liquidity and value across our global SaaS/IoT platform and new venture opportunities.

This is a front-line, deal-oriented leadership role — you’ll work directly with the CEO to ensure Keycafe always has the right capital structure, strategic relationships, and liquidity pathways to support rapid global expansion. You’ll also help shape Keycafe Labs, our innovation arm, by structuring and capitalizing new opportunities.

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business line of your own.

What You’ll Do

• Own a market — you will be focused on a specific industry based on your prior experience, and you’ll be responsible for growing it as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position is ideal for enthusiastic individuals who love engaging with people and are passionate about providing exceptional customer service. As a representative, you will assist tourists and hospitality clients in navigating their inquiries and ensure they have a delightful experience.

Key Responsibilities

• Respond to customer inquiries regarding travel arrangements, accommodations, and local attractions via phone, email, and live chat in Lithuanian.
• Provide accurate information about services, bookings, and hospitality options.
• Assist in resolving customer issues, complaints, and last-minute changes professionally and efficiently.
• Document customer interactions thoroughly in our CRM system.
• Collaborate with hotel and service providers to ensure seamless customer experiences.
• Stay informed about local tourism developments and hospitality trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to introduce a fantastic opportunity for Estonian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are enthusiastic about travel and passionate about providing exceptional customer service. As a representative, you will engage with clients in Estonian, helping them with inquiries related to travel plans, accommodations, and experiences.

Key Responsibilities

• Handle customer inquiries about various hospitality services, travel packages, and tourism-related activities via phone, email, and chat in Estonian.
• Provide information regarding bookings, cancellations, and modifications to travel arrangements.
• Assist clients in exploring options for accommodations, transportation, and local attractions.
• Resolve customer issues and concerns promptly and professionally, ensuring a positive experience.
• Document customer interactions and maintain detailed records in the CRM system.
• Collaborate with travel partners and suppliers to facilitate customer requests and enhance service delivery.
• Stay informed about travel trends and destinations to provide up-to-date recommendations.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe