hospitality industry

Romanian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
  • Provide information on property details, availability, and travel-related services.
  • Assist customers with resolving issues related to their bookings and provide timely solutions.
  • Maintain accurate records of customer interactions and manage follow-ups as needed.
  • Collaborate with other team members to enhance customer satisfaction and service delivery.
  • Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Job Skills

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French Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives for Booking.com. This position allows you the flexibility to work remotely from Greece, providing you with a perfect work-life balance. If you are passionate about travel and customer service, this role is ideal for you! As a representative, you will assist customers with their booking inquiries and ensure a smooth travel experience.


Key Responsibilities

  • Manage customer inquiries regarding reservations, bookings, and travel services via phone, email, and chat in French.
  • Provide exceptional service by addressing customer concerns and ensuring satisfaction during their travel planning process.
  • Assist customers with changes, cancellations, and providing information on available properties and services.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members to resolve issues and enhance customer experience.
  • Stay informed about current promotions, new offerings, and industry trends to provide the best service.

Requirements

Job Skills

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Croatian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience.


Key Responsibilities

  • Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian.
  • Guide customers in selecting suitable accommodations and travel options based on their preferences.
  • Resolve any issues or complaints efficiently, ensuring a positive customer experience.
  • Document all customer interactions accurately within the CRM system.
  • Collaborate with other departments to enhance service quality and operational efficiency.
  • Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers.

Requirements

Job Skills

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German Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.


Key Responsibilities

  • Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
  • Provide customers with clear information regarding reservation details, pricing, and availability.
  • Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
  • Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Job Skills

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Dutch Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives working with Booking.com, fully remote from Greece. This position is perfect for individuals who are passionate about travel and dedicated to providing exceptional customer support in the hospitality industry. In this role, you will assist customers with their booking inquiries, ensuring they receive the best possible service in Dutch.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and travel arrangements via phone, email, and chat in Dutch.
  • Assist customers with navigating the Booking.com platform and resolving any issues they encounter.
  • Provide detailed information on accommodations, services, and local attractions to enhance the customer experience.
  • Resolve customer complaints and challenges efficiently, ensuring satisfaction.
  • Document all customer interactions accurately in the Customer Relationship Management (CRM) system.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay updated on company policies and travel industry trends to provide accurate assistance.

Requirements

Job Skills

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French Speaking Customer Service For Booking.com - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for French Speaking Customer Service Representatives for Booking.com, within a remote work setting based in Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality and are committed to providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them with their booking inquiries, modifications, and any issues they may encounter.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and modifications via phone, email, and live chat in French.
  • Provide customers with information about accommodation options, pricing, and availability.
  • Assist customers in navigating the Booking.com platform and resolving any technical issues.
  • Resolve customer complaints and inquiries effectively, ensuring a positive experience.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to enhance service quality and address customer needs.
  • Keep up-to-date with company policies, promotions, and travel industry trends to deliver accurate information.

Requirements

Job Skills

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German Speaking Customer Service Agent Online Travel Agency - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for a German Speaking Customer Service Agent for a leading online travel agency. This remote position allows you to work from beautiful Greece while providing exceptional service to German-speaking customers, assisting them with their travel inquiries and bookings.


Responsibilities

  • Assist German-speaking customers via phone, email, and chat with inquiries related to travel arrangements, bookings, and cancellations.
  • Provide accurate information about travel packages, destinations, and policies to enhance customer experience.
  • Handle customer complaints with empathy and professionalism, striving for effective solutions.
  • Document customer interactions in the CRM system to ensure consistent service and follow-up.
  • Collaborate with the travel team to stay informed about the latest offerings and promotions.
  • Promote travel-related products and services while encouraging customer loyalty.

Requirements

Job Skills

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Slovak Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to present a unique opportunity for a Slovak Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. In this role, you will be the first point of contact for Slovak-speaking customers, providing them with support and assistance for their travel bookings and inquiries.


Responsibilities

  • Respond to customer inquiries in Slovak through various communication channels such as phone, email, and chat.
  • Assist clients with the booking process, modifications, cancellations, and general travel-related questions to ensure a smooth experience.
  • Troubleshoot any issues that may arise and provide timely solutions to enhance customer satisfaction.
  • Document all customer interactions and feedback in the CRM system for quality assurance and service improvement.
  • Collaborate with internal teams to address complex customer concerns and resolve issues effectively.
  • Stay informed about Booking.com’s services, promotions, and policies to provide accurate and helpful advice to customers.

Requirements

Job Skills

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Romanian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Romanian Speaking Customer Service Agent for Booking.com, which includes paid relocation to the stunning destination of Greece. In this pivotal role, you will deliver outstanding support to Romanian-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.


Responsibilities

  • Respond to customer inquiries in Romanian via various communication channels, including phone, email, and live chat.
  • Assist clients with the booking process, modifications, and cancellations, ensuring all needs are met efficiently.
  • Troubleshoot and resolve issues related to reservations promptly, providing exceptional customer service.
  • Document customer interactions and feedback in the company’s CRM system for quality assurance and reporting.
  • Collaborate with internal teams to address more complex customer issues as needed.
  • Stay informed about company promotions, policies, and services to offer accurate information to customers.

Requirements

Job Skills

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German Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.


Responsibilities

  • Assist German-speaking customers through various channels, including phone, email, and live chat.
  • Support clients with their booking processes, modifications, and cancellations.
  • Troubleshoot any issues related to reservations and provide timely and effective solutions.
  • Document customer interactions and feedback in the company’s CRM system for quality assurance.
  • Collaborate with internal teams to resolve more complex customer issues efficiently.
  • Stay updated on promotions, policies, and services to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply
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