hospitality industry

Dutch Speaking Customer Service Agent For Booking.com - Work In Sunny Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Customer Service Agent for Booking.com and experience the vibrant lifestyle in sunny Greece! This exciting opportunity allows you to immerse yourself in a dynamic work environment while helping Dutch-speaking customers with their travel needs and inquiries.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodation options.
  • Provide expert guidance and support to enhance the customer experience and ensure all queries are addressed promptly.
  • Handle complaints and troubleshoot issues with a focus on maintaining high customer satisfaction.
  • Document interactions and feedback in the CRM system to track inquiries and service quality.
  • Collaborate with team members to improve service efficiency and promote a customer-first environment.
  • Stay informed about the latest offers, promotions, and travel trends to provide informed assistance to clients.

Requirements

Job Skills

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Dutch Language Hospitality Reservations Agent - Work In Greece - Inc. Relocation

posted by: spj_bot

Join the vibrant team at Mercier Consultancy MD as a Dutch Language Hospitality Reservations Agent! This is a fantastic opportunity to move to Greece and embark on a rewarding career in the hospitality industry, complete with relocation assistance. In this role, you will help Dutch-speaking clients make their vacation dreams come true by providing top-notch reservation services.


Key Responsibilities

  • Engage with Dutch-speaking clients through phone, email, and chat to facilitate their hospitality bookings.
  • Offer expert knowledge on various accommodations, services, and local attractions to assist clients in making informed decisions.
  • Handle reservation requests with accuracy, confirming all necessary details to ensure a smooth booking experience.
  • Proactively address inquiries and resolve any issues that arise during the booking process with a focus on customer satisfaction.
  • Keep detailed records of customer interactions and bookings in our CRM system.
  • Stay informed about industry trends in hospitality to provide clients with the best options available.

Requirements

Job Skills

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Croatian Speaking Liaison for Hotel Bookings - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Croatian Speaking Liaison for Hotel Bookings! This role offers the opportunity to work in stunning Greece, with a paid relocation package included. As a liaison, you will facilitate hotel bookings for Croatian-speaking clients, ensuring exceptional service and effective communication throughout the booking process.


Key Responsibilities

  • Assist Croatian-speaking clients with their hotel reservations through various platforms including phone, email, and chat.
  • Provide comprehensive information regarding hotel options, rates, amenities, and local attractions tailored to the client's needs.
  • Accurately process reservation requests while confirming all details directly with the client to prevent misunderstandings.
  • Address customer inquiries and resolve booking issues promptly and professionally.
  • Maintain detailed records of client interactions and reservation details using our CRM system.
  • Stay informed about current trends in the hospitality industry to better serve clients.

Requirements

Job Skills

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Danish Speaking Customer Service Agent Online Travel Agent - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting position for a Danish Speaking Customer Service Agent with a leading online travel agency. This remote opportunity allows you to work from beautiful Greece while providing outstanding customer support to Danish-speaking travelers. You will be instrumental in helping clients with their travel plans and ensuring they have a seamless experience.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat with inquiries related to travel bookings, accommodations, and services.
  • Provide detailed information about destinations, travel itineraries, and special offers.
  • Resolve customer complaints and issues promptly and effectively to ensure a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for quality assurance.
  • Collaborate with team members to enhance customer service delivery and share insights for continuous improvement.
  • Stay updated on travel industry trends and policies to provide accurate information to clients.

Requirements

Job Skills

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Dutch Speaking Customer Support In Greece (Booking.com) Fully Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Customer Support Representative for Booking.com, where we offer fully paid relocation to beautiful Greece! This exciting opportunity allows you to assist Dutch-speaking customers with their travel bookings and inquiries, ensuring a seamless and enjoyable experience as they explore the world. If you are passionate about travel and customer service, we want you on our team!


Key Responsibilities

  • Provide exceptional customer support to Dutch-speaking clients through various channels including phone, email, and chat.
  • Assist customers with bookings, inquiries, and travel-related questions, delivering accurate and helpful information.
  • Resolve issues and complaints efficiently to ensure high levels of customer satisfaction.
  • Maintain detailed records of customer interactions and document feedback in our CRM system.
  • Collaborate closely with various teams to enhance customer service and streamline processes.
  • Stay updated on booking processes, policies, and industry trends to provide informed assistance.

Requirements

Job Skills

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Swedish Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives at Booking.com, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about travel and are dedicated to providing outstanding customer service. As a customer service representative, you will assist clients with their bookings, inquiries, and issues, all while communicating in Swedish.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and other services via phone, email, and live chat in Swedish.
  • Provide detailed information about bookings, payment options, and cancellation policies.
  • Assist customers with modifying or canceling their reservations as needed.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions accurately in the CRM system for record-keeping.
  • Work closely with internal teams to ensure seamless resolution of customer issues.
  • Stay updated on promotions, system updates, and travel trends to enhance customer interactions.

Requirements

Job Skills

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Romanian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
  • Provide information on property details, availability, and travel-related services.
  • Assist customers with resolving issues related to their bookings and provide timely solutions.
  • Maintain accurate records of customer interactions and manage follow-ups as needed.
  • Collaborate with other team members to enhance customer satisfaction and service delivery.
  • Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Job Skills

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French Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives for Booking.com. This position allows you the flexibility to work remotely from Greece, providing you with a perfect work-life balance. If you are passionate about travel and customer service, this role is ideal for you! As a representative, you will assist customers with their booking inquiries and ensure a smooth travel experience.


Key Responsibilities

  • Manage customer inquiries regarding reservations, bookings, and travel services via phone, email, and chat in French.
  • Provide exceptional service by addressing customer concerns and ensuring satisfaction during their travel planning process.
  • Assist customers with changes, cancellations, and providing information on available properties and services.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with team members to resolve issues and enhance customer experience.
  • Stay informed about current promotions, new offerings, and industry trends to provide the best service.

Requirements

Job Skills

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Croatian Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience.


Key Responsibilities

  • Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian.
  • Guide customers in selecting suitable accommodations and travel options based on their preferences.
  • Resolve any issues or complaints efficiently, ensuring a positive customer experience.
  • Document all customer interactions accurately within the CRM system.
  • Collaborate with other departments to enhance service quality and operational efficiency.
  • Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers.

Requirements

Job Skills

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German Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.


Key Responsibilities

  • Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
  • Provide customers with clear information regarding reservation details, pricing, and availability.
  • Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
  • Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Job Skills

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