Mercier Consultancy is thrilled to announce an opening for a Dutch Speaking Content Reviewer to join our friendly team in Sofia, Bulgaria. This role comes with a paid relocation package, so you can settle in comfortably while enjoying the vibrant culture and history that Sofia has to offer! As a Content Reviewer, you’ll play an important part in ensuring our online community remains safe and enjoyable for Dutch-speaking users.

Your Role Will Involve:

• Reviewing and moderating user-generated content in Dutch to make sure it aligns with our community guidelines.
• Assessing and classifying content based on our established policies.
• Identifying and reporting any inappropriate content to the relevant teams.
• Providing insights into content trends and user interactions to help improve our moderation strategies.
• Working closely with your teammates to enhance overall content review processes.
• Staying updated on policies and procedures related to content moderation and community standards.

Requirements

Are you ready to take your career to a new country? Mercier Consultancy MD is seeking a Dutch Speaking Client Solutions Consultant for Multinational Clients in the stunning backdrop of Bulgaria! This exciting opportunity not only allows you to harness your skills in client solutions but also offers the chance for a paid relocation to a vibrant culture and dynamic work environment.

In this engaging role, you will be the go-to consultant for our Dutch-speaking clients, helping them navigate their business needs and making them feel supported every step of the way. Your insights and solutions will be pivotal for their success, so we are looking for someone with a passion for problem-solving and a flair for communication!

Key Responsibilities

• Build and nurture strong relationships with Dutch-speaking clients, understanding their business challenges and needs.
• Craft and present customized solutions that not only meet but exceed client expectations.
• Collaborate with internal teams to ensure exceptional implementation and follow-up support.
• Provide expert consultations, sharing industry insights and best practices that add real value to our clients.
• Conduct engaging training sessions, empowering clients to leverage our solutions effectively.
• Stay ahead of industry trends to provide relevant, informed advice that positions our clients for success.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Czech Speaking Player Support Specialist for Riot Games, located in the vibrant country of Bulgaria. This role is ideal for individuals who are enthusiastic about gaming and dedicated to delivering exceptional support to enhance the player experience. As a pivotal member of the support team, you will engage with Czech-speaking players, addressing their inquiries and ensuring satisfaction with Riot Games' offerings.

Key Responsibilities

• Deliver outstanding player support to Czech-speaking customers via chat, email, and phone.
• Assist players with game inquiries, technical issues, and account management concerns.
• Quickly and effectively resolve player issues to maintain a high level of satisfaction.
• Accurately document player interactions and feedback to aid in service improvement.
• Work collaboratively with game developers and community management to relay player insights and concerns.
• Remain up to date with game features, events, and industry trends to provide knowledgeable support.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Czech Speaking Gaming Support Specialist! We are offering a fantastic opportunity to work remotely with the added benefit of paid relocation to the trendy city of Sofia, Bulgaria. If you are an avid gamer and love helping others navigate their gaming adventures, this is the perfect role for you!

Key Responsibilities

• Deliver exceptional customer service in Czech through email only.
• Assist customers with inquiries about games, account issues, and technical problems.
• Identify and troubleshoot any issues to enhance the gaming experience for our users.
• Keep detailed records of customer interactions and feedback to contribute to service improvements.
• Work closely with game development teams to communicate player insights and enhance gameplay.
• Stay informed about the latest gaming trends and updates to provide informed support.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.

Responsibilities

• Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
• Troubleshoot and resolve issues related to reservations promptly and efficiently.
• Document and track customer interactions in the CRM system for reference and quality assurance.
• Collaborate with teams within the organization to address complex customer concerns effectively.
• Stay updated on company promotions, services, and policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.

Responsibilities

• Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
• Assist clients in utilizing the Booking.com platform to maximize their travel experience.
• Resolve issues related to reservations in a timely and effective manner.
• Document all customer interactions and transactions in the CRM system to maintain accurate records.
• Collaborate with other departments to ensure prompt resolutions to customer issues.
• Stay updated on promotions, services, and policies to provide accurate information to customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

Exciting Opening: Senior Estimator at ALUMIL!

ALUMIL, a leader in architectural aluminum systems, is seeking a qualified Senior Estimator to join our growing team. As a Senior Estimator, you will play a crucial role in the estimation of projects, contributing significantly to our commitment to quality and innovation in the construction industry.

About the Role

The Senior Estimator will be responsible for managing and supervising the estimation process for various projects, ensuring accurate and timely cost assessments. You will collaborate closely with project managers, engineers, and other departments to provide comprehensive estimates that reflect project scope and requirements.

Your key responsibilities will include:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role: