Mercier Consultancy MD is thrilled to announce openings for German Customer Service roles in Greece, offering a unique opportunity with paid relocation. This position is ideal for individuals who are passionate about customer service and wish to experience life in beautiful Greece while working with a dynamic team. You will help German-speaking customers navigate their queries and provide top-notch support.

Key Responsibilities

• Manage customer inquiries from German-speaking clients via phone, email, and chat, addressing their concerns promptly.
• Provide information on products, services, and policies in a clear and friendly manner.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction and retention.
• Document all customer interactions in the CRM system to ensure accurate tracking and resolution of issues.
• Collaborate with other departments to enhance service delivery and resolve complex inquiries.
• Stay up-to-date with company offerings and industry trends to provide informative assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Dutch Speaking job opportunities in Bulgaria! We offer a fully paid relocation package to ensure a smooth transition for qualified candidates ready to work and thrive in a beautiful new location. Join our dynamic team and contribute your language skills and expertise in a rewarding professional environment.

Key Responsibilities

• Provide excellent customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, services, and account-related issues.
• Document customer interactions accurately in our CRM system for streamlined follow-up and reporting.
• Troubleshoot customer issues efficiently to ensure high levels of satisfaction and retention.
• Collaborate with various teams to address customer concerns and improve service delivery.
• Stay updated on company policies, product offerings, and market trends to provide informed assistance.

Requirements

We're looking for Norwegian speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Norwegian
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

We're looking for German speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

We're looking for Dutch speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Dutch
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Founding Product Engineer

Location: San Francisco, CA (In-person)

Compensation: $150K – $200K • 0.10% – 0.25% Equity

On-site | Full-time

Our client is a high-growth, YC-backed startup based in San Francisco that is developing the definitive platform for understanding and improving engineering team dynamics. By leveraging modern AI, the organization provides an accurate and actionable view of productivity, impact, and collaboration—moving beyond traditional vanity metrics to focus on better engineering outcomes.

Having secured a $4.2M seed round from top-tier investors, our client has delivered consistent double-digit month-over-month revenue growth and is now looking to expand the core team. As a Founding Product Engineer, the successful candidate will play a pivotal role in defining both the product direction and the technical foundation of the company. This is a rare opportunity to join at the ground floor and influence how millions of engineers and leaders understand their work.

Key Responsibilities

Founding ML Engineer

Location: San Francisco, CA (In-person)

Compensation: $150K – $200K • 0.20% – 1.00% Equity

Our client is a high-growth, YC-backed startup based in San Francisco seeking a Founding ML Engineer to help redefine how engineering output is measured and optimised. This organisation is building a definitive platform that leverages modern AI to provide engineering teams with an accurate, actionable view of productivity, impact, and collaboration.

The company has secured a $4.2M seed round from top-tier investors and has demonstrated consistent double-digit month-over-month revenue growth. This role offers a rare opportunity to join at the ground floor and develop the machine learning systems that will shape how millions of engineers and leaders understand their work. The Founding ML Engineer will work directly with a CTO (MIT alum and former founding engineer) and a CEO with a proven track record of scaling startups from $0 to $30M in ARR.

Key Responsibilities

Founding AI Engineer

Location: San Francisco, CA (In-person)

Compensation: $150K – $200K • 0.10% – 0.25% Equity

We believe that the way engineering output is measured today is fundamentally broken. Our mission is to build the definitive platform for understanding and improving how engineering teams work. By leveraging modern AI, we provide teams with a far more accurate and actionable view of productivity, impact, and collaboration—moving beyond vanity metrics and surveillance toward better engineering outcomes.

As our Founding AI Engineer, you will be responsible for building the intelligence that understands the nuances of software engineering work. You aren't just implementing models; you are building the processes and standards that will define our technical foundation. You will work directly with our CTO (MIT alum, founding engineer background) and CEO (experienced sales leader) in a high-intensity, $4.2M seed-funded environment.

Key Responsibilities:

We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home.

This is a fixed-term employment contract from March to September. The role may be extended or converted to regular employment based on performance and business needs. You’ll undergo structured sales training and receive continuous coaching throughout the ramp-up period.

What You’ll Do

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.

Work Schedule

Operations run Monday–Friday, 7:00 AM–12:00 AM CST, and Saturday–Sunday, 8:00 AM–10:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.

Mercier Consultancy MD is excited to announce an opportunity for a Dutch Speaking Customer Service Agent to join the prestigious Mercedes-Benz team while working in beautiful Greece. In this role, you will be the face of one of the world's leading automotive brands, providing exceptional support and service to Dutch-speaking customers with their inquiries and needs.

Responsibilities

• Assist customers in Dutch via phone, email, and chat, addressing inquiries related to Mercedes-Benz vehicles and services.
• Provide information on vehicle features, assist with service appointments, and guide customers through the process of vehicle purchase and ownership.
• Resolve customer complaints and issues with a focus on delivering a premium customer experience.
• Document all customer interactions in our CRM system for quality assurance and reporting.
• Collaborate with team members and other departments to ensure a seamless customer experience.
• Stay updated on product knowledge, promotions, and company policies to inform and assist customers effectively.

Requirements