WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Success Manager in Canada.

This role is a great fit for someone who thrives at the intersection of client support, onboarding, and long-term relationship management. You’ll guide organizations through the implementation of digital group retirement plans, helping them understand the platform, execute plan transfers, and promote financial wellness across their teams. You’ll serve as a trusted advisor, identifying optimization opportunities and resolving issues while collaborating closely with product and technical teams. This position offers the chance to make a direct impact on financial empowerment through exceptional customer service.

Accountabilities:

Are you a fluent Finnish speaker with a passion for helping others? Would you like to live and work in one of Europe’s most vibrant and sunny destinations? If so, we have an exciting opportunity for you!

We're looking for friendly and motivated Finnish-speaking Customer Support Agents to join a global team in Greece. This is your chance to represent a major international brand while enjoying a fantastic lifestyle and gaining valuable experience in a multicultural environment.

Your Role

• Communicate with customers via phone, email, and live chat
• Track and manage customer inquiries to ensure timely and effective resolution
• Deliver outstanding service and maintain high levels of customer satisfaction
• Build and maintain positive relationships with partners and clients
• Show empathy, professionalism, and a problem-solving attitude in every interaction
• Meet individual and team performance targets

What You Bring

• Fluent Finnish and very good command of English
• Excellent communication, soft skills, and a genuine desire to help others
• Tech-savviness and confidence in using computers
• A positive attitude, multitasking ability, and team spirit
• Motivation to work in a dynamic and fast-paced environment

What’s in It for You?

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a GTM AI Automations Engineer in Europe.

This role focuses on building intelligent, scalable systems that drive efficiency across go-to-market teams. As a GTM AI Automations Engineer, you will develop AI agents, automate internal workflows, and create technical resources that empower sales and customer success teams. You’ll work at the intersection of product, data, and GTM operations, bringing deep technical skills and an experimental mindset to optimize performance. If you are excited about the possibilities of AI and enjoy working in fast-moving, high-impact environments, this role offers the opportunity to shape how automation drives business growth.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Client Account Executive – Commercial in the United States.

This is a high-impact role focused on driving growth within a portfolio of existing SMB and mid-market clients. As a Senior Client Account Executive, you will play a key role in expanding customer relationships, identifying new revenue opportunities, and delivering value through a leading sales engagement platform. You will be responsible for managing full sales cycles, building strategic account plans, and working closely with internal teams to ensure client success. This position is ideal for someone who thrives in a fast-paced, high-growth SaaS environment and is passionate about customer engagement, innovation, and results.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Member Engagement Specialist in United States.

This role focuses on connecting with potential members to build trust and drive enrollment in a specialty health program. As a Member Engagement Specialist, you’ll use your communication and relationship-building skills to educate individuals on the program’s benefits and encourage participation. You'll engage with members across various channels, demonstrating empathy, professionalism, and a solution-oriented mindset. This is a highly impactful position for someone who thrives in a mission-driven, performance-focused environment.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Data Analyst in Canada.

This is an exciting opportunity to join a fast-paced team driving the transformation of a traditional industry through innovation and data. As a Data Analyst, you will work cross-functionally with product and revenue teams to improve customer experience, boost recurring revenue, and support smarter decision-making. You’ll design experiments, analyze customer behavior, and turn raw data into actionable insights that guide product strategy and user engagement. This role requires a strong analytical mindset, deep empathy for customers, and a passion for making an impact.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a People Operations Manager in the United States.

This role is a unique opportunity for an experienced HR professional who thrives in fast-paced, collaborative environments. As a People Operations Manager, you will support a wide range of HR functions with a focus on employee experience, performance management, benefits administration, and compliance. You’ll play a key role in shaping HR strategy while mentoring junior team members and partnering with leadership to align HR initiatives with broader business goals. This is a hands-on position perfect for someone who is passionate about operational excellence, people-centric policies, and making data-informed decisions. If you're someone who enjoys variety, values empathy, and wants to have an impact on employee success and company culture, this role is for you.

Accountabilities:

Are you ready for an adventure in the sun? Next Job Abroad is excited to announce an opening for a Danish Speaking Bank Customer Service Representative in the beautiful island of Malta! Join our vibrant team and embark on a rewarding career where your sales expertise meets exceptional customer service. You'll be the key point of contact for our clients, helping them navigate banking inquiries while showcasing our fantastic financial products. Imagine working in a lively atmosphere while soaking up the rich culture of Malta!

Your Mission

• Be the friendly voice that answers customer inquiries about our banking services and products in both Danish and English.
• Utilize your sales experience to identify customer needs and recommend personalized financial solutions.
• Guide clients through account openings, transactions, and general banking logistics.
• Collaborate with our enthusiastic sales team to achieve and exceed set targets.
• Handle customer concerns with empathy and ensure timely solutions, keeping satisfaction high.
• Accurately document customer interactions in our database and maintain high standards of service.
• Stay informed about our products and industry regulations to be the best resource for our clients.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Product Manager in the United States.

This is a mission-driven opportunity for a dynamic Senior Product Manager to lead the development and scaling of AI-powered healthcare solutions. You’ll drive the product strategy, development, and launch of tools that directly improve clinical workflows, patient outcomes, and radiologist efficiency across the U.S. This role is highly cross-functional and influential, requiring strong leadership, deep product thinking, and an eye for innovation in a fast-paced, high-growth environment. You'll work at the intersection of cutting-edge technology and real-world healthcare impact.

Accountabilities: