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(fluent German & English) L1 Customer Support Consultant (EU Remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, calls, and chats
  • Build strong and lasting customer relationships
  • Resolve customer issues quickly and efficiently, ensuring high-quality solutions
  • Keep up with evolving tools and technology
  • Escalate complex issues to the appropriate team for resolution
  • Apply the latest and greatest customer happiness practices
  • Maintain a deep understanding of client solutions and meet KPIs
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent German & English) L1 Customer Support Consultant (EU Remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, calls, and chats
  • Build strong and lasting customer relationships
  • Resolve customer issues quickly and efficiently, ensuring high-quality solutions
  • Keep up with evolving tools and technology
  • Escalate complex issues to the appropriate team for resolution
  • Apply the latest and greatest customer happiness practices
  • Maintain a deep understanding of client solutions and meet KPIs
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent English & German) Data Entry Specialist, Banking (remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(fluent German & English) Customer Support Consultant, Banking (remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, calls, and chats
  • Build strong and lasting customer relationships
  • Resolve customer issues quickly and efficiently, ensuring high-quality solutions
  • Keep up with evolving tools and technology
  • Escalate complex issues to the appropriate team for resolution
  • Apply the latest and greatest customer happiness practices
  • Maintain a deep understanding of client solutions and meet KPIs
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent German & English) Customer Support Consultant, Banking (remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, calls, and chats
  • Build strong and lasting customer relationships
  • Resolve customer issues quickly and efficiently, ensuring high-quality solutions
  • Keep up with evolving tools and technology
  • Escalate complex issues to the appropriate team for resolution
  • Apply the latest and greatest customer happiness practices
  • Maintain a deep understanding of client solutions and meet KPIs
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent German & English) Customer Support Consultant (remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, calls, and chats
  • Build strong and lasting customer relationships
  • Resolve customer issues quickly and efficiently, ensuring high-quality solutions
  • Keep up with evolving tools and technology
  • Escalate complex issues to the appropriate team for resolution
  • Apply the latest and greatest customer happiness practices
  • Maintain a deep understanding of client solutions and meet KPIs
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

(fluent German & English) Customer Support Consultant (remotely)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, calls, and chats
  • Build strong and lasting customer relationships
  • Resolve customer issues quickly and efficiently, ensuring high-quality solutions
  • Keep up with evolving tools and technology
  • Escalate complex issues to the appropriate team for resolution
  • Apply the latest and greatest customer happiness practices
  • Maintain a deep understanding of client solutions and meet KPIs
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

Product Marketing Manager

posted by: spj_bot

Product Marketing Manager (Stablecoin & Fintech)

Location: Jersey City (Hybrid)

Hybrid | Full-time

Compensation: $150K - $165K

Our client is a high-performance financial technology firm backed by world-class investors, including Paradigm and Dragonfly. The organization is dedicated to transforming the global movement of money by building a next-generation stablecoin infrastructure and a full-service platform that makes issuing, managing, and integrating digital dollars seamless for developers, fintechs, and institutions alike.

The Product Marketing Manager serves as a critical bridge between the product and the global market. This is a strategic, hands-on role that owns the full customer lifecycle. The successful candidate will act as both a strategist and a trusted advisor, shaping how prospects discover the platform, how new customers are onboarded, and how they scale. This role requires a blend of data-driven insight and creative storytelling to turn complex technical features into compelling narratives that drive measurable growth and long-term adoption.

Key Responsibilities

Job Skills

professional global market advisory leadership refine decision make security policy cross functional managing project management sales value proposition integration customer success new products product adoption storytelling communication management data product knit strategic marketing market trend troubleshooting bridge high performance translate financial technology analytical manager customer management integrating digital long term quantitative data managing programs managing projects act managed securely analytics deep dive blockchain customer lifecycle customer engagement creative innovation cross functional teams adoption product marketing empathy infrastructure tracking account management venture capital product engineering scale applicable data customer journey writing onboarding planning market intelligence execute track
View the job post & apply

German Speaking Community Support - Social Media | Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a passionate German Speaking Community Support representative specializing in Social Media to join our team in beautiful Greece. In this role, you will be the face of our brand on various social media platforms, providing exceptional support to our users and fostering a positive community experience. You will assist German-speaking users by addressing their inquiries, resolving issues, and enhancing overall user engagement.


Key Responsibilities

  • Provide timely and effective support to users via social media channels in German, ensuring inquiries are addressed professionally.
  • Engage with the community by responding to comments, messages, and reviews, creating a welcoming and supportive environment.
  • Identify trends in user feedback and escalate issues to the relevant teams for resolution.
  • Collaborate with the marketing and content teams to create engaging and relevant social media content.
  • Monitor the social media landscape for ongoing trends and user sentiment to inform community strategies.
  • Stay updated on best practices in community support and social media management.

Requirements

Job Skills

View the job post & apply

Danish speaking Customer Suppor Agent to Greece

posted by: spj_bot

Join a multicultural Team as a Danish speaking Customer Service Agent – with a free relocation to Greece!

Are you a fluent Danish speaker with a passion for helping others and a desire to work in an international environment? We're looking for Customer Service Agents to join our growing team in Greece, representing one of the world’s most well-known and respected brands!

What You'll Be Doing:

-Communicating with customers via phone, chat, and email to resolve issues and provide support

-Tracking and following up on cases to ensure timely and efficient resolution

-Maintaining high levels of customer satisfaction while upholding the values of a major global brand

-Building professional relationships with customers and partners, showing empathy and understanding

-Working towards achieving both client-defined and internal performance targets

This role includes full, paid relocation package including flights, travel costs and accommodation.

Take the next step in your career and experience life in beautiful Greece while working in a friendly, multicultural environment!

Apply today and start your journey in Greece!

Requirements

-Fluency in Danish (spoken and written)

-Strong communication skills in English

Job Skills

View the job post & apply
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