Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

The Management Analyst - Middle will provide management analysis support services for the Materiel Fielding and Medical Liaison Support Services contract. This role involves planning, conducting life-cycle management reviews, impact assessments, and providing administrative and management planning support.

Mercier Consultancy MD is excited to offer the position of Fitbit Customer Support Specialist for individuals fluent in Danish and English, working in Sofia. Join our team and help customers get the most out of their Fitbit devices. In this vital role, you will provide comprehensive support to Danish-speaking clients, assisting them with inquiries related to their Fitbit products and ensuring an exceptional user experience.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking clients regarding Fitbit devices via phone, email, and chat.
• Assist customers with troubleshooting, account management, and product inquiries.
• Document customer interactions accurately and follow up on unresolved issues to ensure resolution.
• Collaborate with technical teams to escalate complex inquiries as needed.
• Stay updated on product features, new devices, and company policies to provide informed assistance.
• Participate in ongoing training to enhance product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is proud to present an exciting opportunity for a Dutch Speaking Customer Service Agent to join the renowned brand, Dyson. This position allows you to work in beautiful Greece while providing exceptional support to Dutch-speaking customers regarding their Dyson products. Your role will significantly contribute to enhancing customer satisfaction and brand loyalty.

Responsibilities

• Assist Dutch-speaking customers through various communication channels including phone, email, and chat, addressing inquiries related to Dyson products and services.
• Provide detailed explanations about product features, usage, and troubleshooting to ensure a seamless customer experience.
• Resolve customer complaints and issues swiftly and professionally, aiming for complete satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Collaborate with colleagues and other departments to continuously improve customer support processes.
• Stay informed about the latest Dyson products, promotions, and market trends to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Consumer Electronics Brand, with the unique chance to work in beautiful Greece. This position is ideal for individuals who are enthusiastic about technology and committed to providing excellent customer service while living in a vibrant and culturally rich environment.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, services, and support via phone, email, and chat in Polish.
• Provide detailed information on product features, specifications, and troubleshooting guidance.
• Assist customers with order processing, warranty claims, and technical support queries.
• Resolve customer complaints and ensure a positive customer experience at every interaction.
• Accurately document customer interactions in the CRM system for effective follow-up.
• Collaborate with product and technical teams to provide the best solutions to customers.
• Stay informed about the latest technology trends and brand developments to offer valuable insights to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. DSI Systems Inc., an authorized AT&T partner and sales enablement company, has an immediate career opportunity for a motivated individual to fill one of our key roles as a Territory Sales Manager in the Denver metropolitan area.

We are looking for an individual who will use their drive and expertise to develop and deliver solutions that satisfy and satisfy our clients. You will maintain strong business relationships and make it easy for customers to do business with DSI, by listening, anticipating, and responding to their needs. 

Job Overview

The Territory Sales Manager leads sales performance and people development across an assigned retail territory. You will onboard and coach Retail Sales Associates (RSAs), drive weekly store execution, and personally sell each week to stay sharp and lead by example. You’re accountable for hitting company goals while building a healthy, high-performance culture.

Location: Denver, CO

Key Responsibilities

Join us as our new Remote Systems Manager

With a key member of our team retiring, we are searching for a new Remote Systems Manager to join our Assets and Operations team. The position leads DOF’s Remote Systems and ROV operations, ensuring the safe, efficient, and high‑quality delivery of underwater intervention and remote technology services. This role provides strategic and operational leadership, including managing personnel, technical delivery, equipment readiness, and continuous improvement initiatives.

Reporting to the Regional Assets and Operations Manager (APAC), you will deliver operational performance, competency development, and procedural governance to achieve the best results for internal and external clients. To succeed in this position, you will require a strong technical background in work‑class ROV systems, a commitment to safety, and proven experience leading high‑performing teams in complex offshore environments.

By leveraging your expertise, you will play a crucial role in maintaining efficient and effective ROV operations that will contribute to DOF’s long term success.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a renowned Consumer Electronics Brand, with exciting opportunities to work in Greece. This role is perfect for individuals who are passionate about electronics and dedicated to providing outstanding customer service. You will assist customers in Polish, addressing their inquiries and helping them make informed decisions about their electronic purchases.

Key Responsibilities

• Respond to customer inquiries related to consumer electronics products, services, and technical support via phone, email, and chat in Polish.
• Guide customers through product features, specifications, and usage instructions.
• Assist customers with order placements, returns, and warranty inquiries.
• Troubleshoot technical issues and resolve customer complaints in a timely manner.
• Document all customer interactions accurately in our CRM system.
• Collaborate with technical support and sales teams to ensure customer satisfaction.
• Stay updated on the latest product releases and trends in the consumer electronics sector.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Brand based in Greece. This role is perfect for individuals who are passionate about technology and delivering exceptional customer service. As part of our team, you will assist customers in Danish, providing support and guidance related to their electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, troubleshooting, and services via phone, email, and chat in Danish.
• Provide detailed product information, usage instructions, and technical support to customers.
• Assist with order processing, returns, and exchanges while ensuring a seamless experience.
• Resolve customer complaints and technical issues efficiently and professionally.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance product knowledge and improve customer service delivery.
• Stay updated on the latest consumer electronics trends and product releases to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives with a focus on Smart Home Technology. This role offers the unique chance to work in Greece while helping customers navigate the innovative world of smart home products. As part of our dynamic team, you will assist clients in Italian, ensuring they receive exceptional support and guidance on their smart home solutions.

Key Responsibilities

• Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive information about product features, usage, and benefits of smart home solutions.
• Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems.
• Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with technical teams to address complex issues and improve service delivery.
• Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading consumer electronics brand, with the unique chance to work in Greece! This position is perfect for individuals who have a passion for technology and exceptional customer service skills. In this role, you will assist customers in Dutch, addressing their inquiries and ensuring a great experience with our prestigious electronics brand.

Key Responsibilities

• Handle customer inquiries about consumer electronics products, services, and promotions via phone, email, and live chat in Dutch.
• Provide expert guidance on product features, troubleshooting, and usage instructions to customers.
• Assist with order processing, modifications, and resolving billing or service issues.
• Document customer interactions thoroughly in our CRM system for effective follow-up.
• Work closely with technical support and sales teams to ensure accurate information and high standards of service.
• Stay up to date with the latest product launches and technology trends in consumer electronics.

Requirements