Gritter Francona is looking to hire a Customer Service Technician to support a contract with the Veterans Affairs.

A Customer Service Technician will respond to technical issues escalated by customers. This position will act as a liaison between operations, the client, and Engineering/Development. You are able to respond to end user request for assistance using existing manuals and scripted responses.  Must be able to effectively interact with customers and be able to refer ongoing issues to the appropriate engineering support team.

Requirements

• High school diploma or GED
• Experience with problem solving, debugging, and providing solutions to technical issues
• Ability to prioritize and execute tasks in a high-pressure environment.
• Experience working within a team-oriented, collaborative, agile environment.
• Highly self-motivated and directed with the ability to manage multi-discipline triage calls.
• Experience documenting and communicating work-a-rounds and solutions clearly

We are looking for a proactive and tech-savvy Technical Support Engineerfor for one of our B2B clients. In this role, you will combine technical expertise with customer-facing skills — from product setup and troubleshooting to long-term relationship management. The ideal candidate enjoys solving complex problems, working with APIs and data, and guiding clients through every stage of their journey.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product with advanced functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to understand client business needs and deliver compelling product presentations;
• Develop and lead client training sessions to ensure strong adoption and effective product usage;
• Troubleshoot technical issues, including API requests, data flows, and integrations;
• Act as a trusted advisor by proactively managing the client journey and ensuring long-term success;
• Manage a portfolio of accounts, focusing on retention and identifying growth opportunities;
• Collaborate with product and engineering teams to resolve complex technical challenges;
• Build strong, long-lasting relationships with customers through clear and proactive communication.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Location: Remote - NYC preferred. Also open to US remote.

Remote | Full-time

Compensation: $200K - $275K

We are hiring on behalf of our client, a leading innovator in the blockchain space who is seeking a Senior Golang Engineer/ Staff Backend Engineer (with deep Go expertise) to join their core backend team. Our client has developed a real-time parimutuel prediction market platform built on Solana, designed to integrate ultra-fast, 60-second to 30-minute prediction markets directly into livestream environments and web platforms.

Following a successful $1M pre-seed round in April 2026 led by prominent venture participants in the Solana ecosystem, the organization is scaling its infrastructure to handle high-concurrency, traffic patterns. As one of the first backend engineering hires, the successful candidate will own critical systems responsible for market creation, settlement, and automated payouts during high-stakes global livestream events.

Key Responsibilities:

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Job Overview

We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Mobile Developer (React Native) to lead the technical development of a web portal project.

Key Responsibilities:

• Develop and maintain mobile applications using React Native
• Build reusable components and write clean, maintainable code
• Collaborate with UI/UX designers to implement intuitive user interfaces
• Integrate APIs and third-party services
• Debug, troubleshoot, and optimize application performance
• Ensure the performance, quality, and responsiveness of applications
• Participate in code reviews and contribute to team best practices
• Stay up to date with the latest industry trends and technologies

Requirements

Staff Software Engineer - Backend & AI Infra

Remote | Full-time

Location: Based in US to GMT timezones

Compensation: Competitive Compensation Package

Our client is a high-growth technology firm. They are seeking a Staff Software Engineer to spearhead two critical domains: the core agent runtime and backend infrastructure powering a high-frequency trading fleet, and the comprehensive migration of model hosting and agent deployment to in-house, proprietary infrastructure.

This is a foundational, high-impact building role. The successful candidate will design and implement the backend services, runtime engines, and deployment systems that enable a fleet of autonomous agents to operate with superior speed, reliability, and intelligence. By moving away from third-party LLM providers and hosted platforms, this role will establish the sovereign infrastructure necessary for the next generation of autonomous financial software.

Key Responsibilities

Agent Runtime & Backend Development

Tiger Analytics is looking for experienced Java Application Developer to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a highly experienced Java Application Developer to design, develop, and support scalable microservices-based applications. The ideal candidate will have strong expertise in Java, cloud-native development on AWS, containerization, DevOps practices, and application monitoring tools.

This role requires hands-on technical depth, strong architectural understanding, and the ability to work in a fast-paced hybrid environment.

Responsibilities

Senior Backend Engineer

Location: US or Europe (Must have solid overlap with EST)

Remote | Full-time

Compensation: $150K - $200K

Our client is an industry-leading DeFi organization building the next generation of trading infrastructure. Operating as the largest builder-code product on a major decentralized exchange protocol, the company has processed over $65B in cumulative trading volume and generated eight-figure revenue over the past year. With a user base exceeding 400,000 registered traders, the platform is at the forefront of democratizing access to global financial markets across crypto, equities, and commodities.

The organization operates as a lean, highly technical team of individual contributors who prioritize autonomy, ownership, and rapid execution. This environment is designed for a Senior Backend Engineer who thrives in 0-to-1 environments and is capable of building ambitious systems from the ground up. This role is central to scaling trading interfaces that manage billions of dollars in daily volume while maintaining high-speed, intuitive user experiences.

Key Responsibilities

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: