customer service

Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy connecting with users, this role is ideal for you. You will be responsible for assisting clients with their inquiries, troubleshooting issues, and enhancing their experience on our platform, all while communicating effectively in Polish.


Key Responsibilities

  • Provide exceptional customer service by managing inquiries related to social media platforms, user accounts, and features via phone, email, and chat in Polish.
  • Assist users with account setup, password recovery, and security inquiries.
  • Offer support in navigating platform features, community guidelines, and troubleshooting common issues.
  • Resolve user complaints and concerns efficiently and professionally to ensure satisfaction.
  • Document all customer interactions accurately within the CRM system for follow-up and quality assurance.
  • Collaborate with internal teams to enhance service delivery and address user feedback.
  • Stay informed about platform updates, trends in social media, and best practices to provide relevant advice to users.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Polish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer interaction and retail products. As part of our customer service team, you will assist customers in Polish, addressing their inquiries and ensuring a delightful shopping experience.


Key Responsibilities

  • Manage customer inquiries regarding retail products, order statuses, and services via phone, email, and live chat in Polish.
  • Provide information on product availability, pricing, promotions, and return policies.
  • Assist customers with the entire order process, including placement, changes, and cancellations.
  • Resolve customer complaints and issues professionally and promptly to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for tracking and future reference.
  • Collaborate with other departments to improve customer experience and streamline processes.
  • Stay informed about product knowledge and retail updates to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. If you have a strong commitment to customer satisfaction and a passion for sustainable energy solutions, this role is tailor-made for you. As a customer service representative, you will assist customers in understanding renewable energy options while providing outstanding support in Polish.


Key Responsibilities

  • Address customer inquiries related to renewable energy products, programs, and services via phone, email, and live chat in Polish.
  • Educate customers on energy efficiency initiatives and the benefits of renewable energy solutions.
  • Assist customers with account management, service inquiries, and troubleshooting issues.
  • Document all customer interactions accurately in the CRM system while adhering to regulatory standards.
  • Collaborate with technical experts to resolve customer concerns and enhance their experience.
  • Stay informed about industry trends, company offerings, and customer preferences to provide relevant and accurate information.

Requirements

Job Skills

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Polish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to provide an opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainable solutions and dedicated to providing excellent customer service. As a customer service representative, you will assist customers in navigating renewable energy options while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
  • Educate customers about energy efficiency, benefits of renewable energy, and available solutions.
  • Assist customers with account management, service inquiries, and troubleshooting issues.
  • Document all customer interactions accurately in the CRM system, ensuring compliance with regulations.
  • Collaborate with technical teams to resolve customer issues and enhance the overall experience.
  • Stay updated on industry developments and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.


Key Responsibilities

  • Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
  • Provide detailed information on available properties, market trends, and real estate regulations.
  • Assist customers with application processes, negotiate terms, and address any concerns.
  • Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
  • Document all interactions accurately within the CRM system for effective tracking and follow-up.
  • Collaborate with real estate agents and other departments to improve service delivery.
  • Stay informed about industry changes and company offerings to provide relevant advice to clients.

Requirements

Job Skills

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Polish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing superior customer support. As a member of our team, you will assist clients in navigating their pharmaceutical needs while delivering exceptional service in Polish.


Key Responsibilities

  • Handle customer inquiries regarding pharmaceutical products, prescription information, and healthcare services via phone, email, and chat in Polish.
  • Provide accurate information on medication usage, side effects, and available healthcare options.
  • Assist customers with order processing, medication refills, and account management.
  • Resolve customer complaints and issues promptly while ensuring customer satisfaction.
  • Document customer interactions accurately in our CRM system, maintaining compliance with industry regulations.
  • Collaborate with healthcare professionals and internal teams to enhance the customer experience.
  • Stay informed about pharmaceutical products, industry developments, and company offerings.

Requirements

Job Skills

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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and enjoy providing excellent customer support. You will engage with clients in Polish, assisting them with their inquiries and ensuring a satisfying experience in a dynamic environment.


Key Responsibilities

  • Provide top-notch customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Polish.
  • Assist customers with account management, including subscription adjustments and technical troubleshooting.
  • Inform clients about new releases, features, and promotional offers within the media and entertainment sector.
  • Effectively resolve customer complaints and issues, striving for high levels of satisfaction.
  • Document all customer interactions accurately for future reference and follow-up.
  • Work collaboratively with internal teams to improve service delivery and address customer needs.
  • Stay informed on industry trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Manufacturing industry. This position is ideal for individuals who are passionate about customer service and have an interest in the manufacturing sector. In this role, you will provide essential support to clients while ensuring they receive outstanding service in Polish.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products, order status, and production schedules via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order placement, changes, cancellations, and troubleshooting.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with production and logistics teams to provide customers with timely updates and information.
  • Stay informed about industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for those who are passionate about logistics and delivering exceptional customer service. In this role, you will assist customers in Polish with their inquiries related to logistics solutions, ensuring an outstanding experience throughout the supply chain process.


Key Responsibilities

  • Manage customer inquiries related to logistics services, shipment tracking, and supply chain solutions via phone, email, and chat in Polish.
  • Provide accurate information regarding delivery schedules, service offerings, and pricing options.
  • Assist customers with order processing, changes, cancellations, and inquiries related to inventory and shipment status.
  • Resolve issues and complaints in a timely manner, maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with operations and logistics teams to ensure seamless service delivery to customers.
  • Stay informed about industry trends and service enhancements to better assist customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Polish Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service while helping customers navigate their insurance needs. As a representative, you will assist clients in Polish, ensuring they receive the support and information they require regarding their insurance policies.


Key Responsibilities

  • Manage customer inquiries related to insurance products, claims, and coverage options via phone, email, and chat in Polish.
  • Provide detailed information on policy details, premiums, and benefits to assist customers in making informed decisions.
  • Assist clients with the claims process, including filing and follow-up inquiries.
  • Resolve issues and complaints in a timely and customer-focused manner, ensuring client satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to ensure the effective handling of customer requests and inquiries.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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