Czech Speaking Agent For Booking.com - Work In Greece - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to offer a remarkable opportunity for a Czech Speaking Agent for Booking.com, complete with fully paid relocation to the stunning country of Greece. In this role, you will be the primary contact for Czech-speaking customers, providing them with exceptional support and assistance for their travel bookings and inquiries.
Responsibilities
- Respond to customer inquiries in Czech via phone, email, and chat, delivering comprehensive support for their travel needs.
- Assist clients throughout the booking process, including modifications, cancellations, and other travel-related questions.
- Troubleshoot issues and provide effective solutions to enhance customer satisfaction.
- Document customer interactions in the CRM system to ensure accurate records for quality assurance.
- Collaborate with internal teams to resolve complex customer inquiries and enhance the overall experience.
- Stay informed about Booking.com’s services, promotions, and policies to provide accurate information to customers.
Requirements