customer service

Polish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.


Key Responsibilities

  • Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
  • Provide guidance and support to customers on product features, installation, and troubleshooting.
  • Assist with account management, billing questions, and service upgrades.
  • Resolve issues and complaints promptly while ensuring customer satisfaction.
  • Document interactions accurately in the CRM system for seamless follow-up and reporting.
  • Collaborate with technical teams to resolve complex issues and enhance the user experience.
  • Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love travel and have a passion for providing outstanding customer service. As a member of our customer service team, you will assist clients with their inquiries related to travel accommodations, bookings, and tourist experiences, all while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Polish.
  • Provide accurate information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who have a passion for helping others and providing outstanding customer support. As a representative in the healthcare sector, you will assist patients and families with inquiries regarding services, appointments, and health-related information, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and live chat in Polish.
  • Provide accurate information on healthcare policies, procedures, and available services.
  • Assist customers with booking, rescheduling, and cancelling appointments.
  • Resolve any issues or concerns promptly and ensure a positive patient experience.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare providers and administrative teams to enhance service delivery.
  • Stay informed about healthcare trends and company offerings to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are committed to helping the community and delivering outstanding customer service. As a representative, you will assist citizens with inquiries related to government services and resources, providing support in Polish to ensure effective communication.


Key Responsibilities

  • Handle customer inquiries related to government services, programs, and policies via phone, email, and chat in Polish.
  • Guide customers through processes such as applications, renewals, and information requests.
  • Provide accurate information about service eligibility and requirements.
  • Effectively resolve customer complaints and issues to ensure satisfaction and trust in public services.
  • Document all interactions and maintain detailed records in the CRM system for compliance and reporting.
  • Collaborate with internal departments and government entities to provide comprehensive assistance.
  • Stay updated on changes in policies, programs, and services to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and customer service. In this position, you will assist customers with their inquiries related to products, orders, and services, all while providing exceptional support in Polish.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, orders, and deliveries via phone, email, and chat in Polish.
  • Provide information on product availability, nutritional information, and promotions.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve any customer complaints and issues in a timely and professional manner, ensuring satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance customer experience and streamline operations.
  • Stay informed about industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.


Key Responsibilities

  • Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide clear information regarding account management, transactions, and service features.
  • Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
  • Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. This role is perfect for individuals who are passionate about the energy industry and committed to delivering excellent customer service. In this position, you will assist customers by addressing their inquiries and providing support in Polish.


Key Responsibilities

  • Handle customer inquiries related to oil and gas services, including pricing, account management, and service updates via phone, email, and chat in Polish.
  • Provide customers with information on service options, billing inquiries, and energy solutions.
  • Assist with account setup, service issues, and product-related inquiries to ensure a seamless customer experience.
  • Resolve customer complaints promptly and effectively, ensuring satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with internal teams to provide timely updates and enhance customer service delivery.
  • Stay informed about industry trends, energy policies, and company offerings to assist customers more effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals passionate about education and dedicated to providing outstanding support to learners and educational institutions. As a representative, you will assist customers in navigating e-learning platforms and resources, all while delivering exceptional service in Polish.


Key Responsibilities

  • Manage customer inquiries related to e-learning services, course offerings, and enrollment processes via phone, email, and chat in Polish.
  • Provide detailed information about educational programs, features, and pricing.
  • Assist customers with account management, including updates, troubleshooting, and technical support.
  • Resolve issues and complaints promptly, ensuring a positive experience for all users.
  • Accurately document all customer interactions in our CRM system for future reference.
  • Collaborate with the education team to enhance service delivery and support ongoing student learning.
  • Stay updated on industry trends and educational technologies to effectively assist customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in construction services and are passionate about delivering excellent customer support. As a customer service representative, you will assist clients with their inquiries in Polish, helping them navigate our services and ensure a smooth and positive experience.


Key Responsibilities

  • Manage customer inquiries related to construction projects, services, and materials via phone, email, and live chat in Polish.
  • Provide information on project timelines, service offerings, and pricing.
  • Assist customers with order placements, changes, and tracking their requests effectively.
  • Resolve customer complaints and issues promptly while ensuring a positive customer experience.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with project managers and teams to provide customers with real-time information and updates.
  • Stay informed about industry trends and company services to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a new opportunity for Polish Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and are committed to providing top-notch customer support. As a representative, you will assist clients with their inquiries and provide information about biotechnology products and services in Polish.


Key Responsibilities

  • Respond to customer inquiries related to biotechnology products and services via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, usage, and benefits to assist customers in making informed decisions.
  • Assist customers with order placement, processing, and tracking.
  • Resolve issues and complaints in a timely and efficient manner, ensuring high customer satisfaction.
  • Document customer interactions accurately and maintain comprehensive records in the CRM system.
  • Collaborate with internal teams to enhance the customer experience and address client needs.
  • Stay current on industry trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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