Mercier Consultancy is thrilled to announce an opening for a Dutch Speaking Content Reviewer to join our friendly team in Sofia, Bulgaria. This role comes with a paid relocation package, so you can settle in comfortably while enjoying the vibrant culture and history that Sofia has to offer! As a Content Reviewer, you’ll play an important part in ensuring our online community remains safe and enjoyable for Dutch-speaking users.

Your Role Will Involve:

• Reviewing and moderating user-generated content in Dutch to make sure it aligns with our community guidelines.
• Assessing and classifying content based on our established policies.
• Identifying and reporting any inappropriate content to the relevant teams.
• Providing insights into content trends and user interactions to help improve our moderation strategies.
• Working closely with your teammates to enhance overall content review processes.
• Staying updated on policies and procedures related to content moderation and community standards.

Requirements

Are you ready to take your career to a new country? Mercier Consultancy MD is seeking a Dutch Speaking Client Solutions Consultant for Multinational Clients in the stunning backdrop of Bulgaria! This exciting opportunity not only allows you to harness your skills in client solutions but also offers the chance for a paid relocation to a vibrant culture and dynamic work environment.

In this engaging role, you will be the go-to consultant for our Dutch-speaking clients, helping them navigate their business needs and making them feel supported every step of the way. Your insights and solutions will be pivotal for their success, so we are looking for someone with a passion for problem-solving and a flair for communication!

Key Responsibilities

• Build and nurture strong relationships with Dutch-speaking clients, understanding their business challenges and needs.
• Craft and present customized solutions that not only meet but exceed client expectations.
• Collaborate with internal teams to ensure exceptional implementation and follow-up support.
• Provide expert consultations, sharing industry insights and best practices that add real value to our clients.
• Conduct engaging training sessions, empowering clients to leverage our solutions effectively.
• Stay ahead of industry trends to provide relevant, informed advice that positions our clients for success.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Czech Speaking Player Support Specialist for Riot Games, located in the vibrant country of Bulgaria. This role is ideal for individuals who are enthusiastic about gaming and dedicated to delivering exceptional support to enhance the player experience. As a pivotal member of the support team, you will engage with Czech-speaking players, addressing their inquiries and ensuring satisfaction with Riot Games' offerings.

Key Responsibilities

• Deliver outstanding player support to Czech-speaking customers via chat, email, and phone.
• Assist players with game inquiries, technical issues, and account management concerns.
• Quickly and effectively resolve player issues to maintain a high level of satisfaction.
• Accurately document player interactions and feedback to aid in service improvement.
• Work collaboratively with game developers and community management to relay player insights and concerns.
• Remain up to date with game features, events, and industry trends to provide knowledgeable support.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Czech Speaking Gaming Support Specialist! We are offering a fantastic opportunity to work remotely with the added benefit of paid relocation to the trendy city of Sofia, Bulgaria. If you are an avid gamer and love helping others navigate their gaming adventures, this is the perfect role for you!

Key Responsibilities

• Deliver exceptional customer service in Czech through email only.
• Assist customers with inquiries about games, account issues, and technical problems.
• Identify and troubleshoot any issues to enhance the gaming experience for our users.
• Keep detailed records of customer interactions and feedback to contribute to service improvements.
• Work closely with game development teams to communicate player insights and enhance gameplay.
• Stay informed about the latest gaming trends and updates to provide informed support.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.

Responsibilities

• Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
• Troubleshoot and resolve issues related to reservations promptly and efficiently.
• Document and track customer interactions in the CRM system for reference and quality assurance.
• Collaborate with teams within the organization to address complex customer concerns effectively.
• Stay updated on company promotions, services, and policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.

Responsibilities

• Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
• Assist clients in utilizing the Booking.com platform to maximize their travel experience.
• Resolve issues related to reservations in a timely and effective manner.
• Document all customer interactions and transactions in the CRM system to maintain accurate records.
• Collaborate with other departments to ensure prompt resolutions to customer issues.
• Stay updated on promotions, services, and policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Nederlands Sprekende Wegenwacht Service Agent, specifically designed for remote work from Greece. In this vital role, you will provide road assistance and support to Dutch-speaking customers, ensuring their safety and satisfaction while they are on the road.

Responsibilities

• Assist Dutch-speaking customers who require roadside assistance via phone, providing timely and accurate information.
• Coordinate assistance services promptly, ensuring that customers receive the help they need as quickly as possible.
• Document customer interactions and service requests in the CRM system for record keeping and process improvement.
• Communicate clearly and clearly with customers, guiding them through the assistance process.
• Work collaboratively with service partners to ensure effective delivery of roadside assistance.
• Stay informed about company services, policies, and procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is op zoek naar een Nederlands Sprekende Klantenservice Agent voor een remote positie in Griekenland, met een aantrekkelijk salaris van 1500 PM. In deze rol ben je verantwoordelijk voor het bieden van uitstekende klantenservice aan onze Nederlandstalige klanten. Dit is een geweldige kans voor gemotiveerde individuen die willen bijdragen aan een positieve klantervaring.

Verantwoordelijkheden

• Ondersteun Nederlandstalige klanten via telefoon, e-mail en chat met vragen en verzoeken.
• Bied gedetailleerde informatie over producten en diensten, en help klanten bij het oplossen van problemen.
• Documenteer klantinteracties in ons CRM-systeem om een constante kwaliteitsservice te waarborgen.
• Werk samen met teamleden en andere afdelingen om de algehele klantbeleving te verbeteren.
• Houd je op de hoogte van productkennis en promoties om klanten goed te informeren.
• Behandel klantklachten en zorg voor een snelle en professionele oplossing.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Advisor and embark on a rewarding career working remotely from Greece, offering a competitive salary of 1733 Euro per month. This position is perfect for tech-savvy individuals who are eager to assist customers with their technical inquiries and support their use of our products. You will play a crucial role in ensuring customer satisfaction through effective troubleshooting and solutions.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking clients via phone, email, and chat.
• Diagnose, troubleshoot, and resolve technical issues effectively to enhance customer experience.
• Guide customers through detailed solutions, ensuring they understand the processes involved.
• Document customer interactions and maintain a record of issues and resolutions in the CRM system.
• Collaborate with internal teams to escalate and resolve complex technical problems.
• Stay up-to-date with product knowledge and industry trends to provide accurate and relevant support.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Inbound Sales Agent, working remotely from Greece, with a competitive salary of 1650 Euro per month. This position is perfect for energetic individuals who have a flair for sales and exceptional communication skills in Dutch. As an Inbound Sales Agent, you will be responsible for responding to incoming inquiries and guiding potential customers through their buying journey.

Key Responsibilities

• Handle incoming sales inquiries from Dutch-speaking customers across various channels, including phone, email, and chat.
• Understand customer needs and provide product recommendations to drive sales.
• Convert inquiries into sales by effectively communicating features and benefits of our products and services.
• Document customer interactions and update the CRM system with accurate information.
• Collaborate with sales and marketing teams to share customer feedback and contribute to improving sales strategies.
• Maintain up-to-date knowledge of our products and industry trends to effectively support customer decisions.
• Achieve personal and team-based sales targets while maintaining a high level of customer satisfaction.

Requirements