communication

Italian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Italian Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who love interacting with customers and are passionate about providing top-notch service. As a key member of our team, you will support customers in navigating their retail inquiries and enhancing their shopping experience, all while communicating in Italian.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, services, and store policies via phone, email, and live chat in Italian.
  • Assist customers with order placements, returns, and any service-related questions.
  • Provide detailed product information and recommendations to enhance customer satisfaction.
  • Resolve customer complaints and issues promptly and professionally.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with team members to ensure efficient service delivery and promote team objectives.
  • Stay updated on product lines, promotions, and industry trends to offer informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

🌟 Are you an engaging Italian speaker with a passion for the Media & Entertainment industry? Mercier Consultancy MD has the perfect opportunity for you! Join our vibrant team as an Italian Speaking Customer Service Representative, where you'll be at the forefront of delivering exceptional service to our clients. In this exciting role, your customer service expertise will help our users connect with the entertainment content they love while highlighting your flair for communication and problem-solving.


🎬 Key Responsibilities

  • Manage customer inquiries related to media and entertainment services through phone, email, and live chat in Italian.
  • Provide personalized assistance for subscriptions, content inquiries, and technical issues.
  • Share your passion for entertainment by guiding customers through our offerings and enhancing their experience.
  • Resolve customer complaints and issues with a friendly and solution-oriented approach.
  • Document customer interactions accurately, ensuring follow-through and maintaining high service standards.
  • Collaborate closely with cross-functional teams to improve service delivery and customer satisfaction.
  • Stay updated on the latest trends in the media and entertainment industry to better assist customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Aviation industry - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the aviation industry, based in Athens. This position is perfect for individuals who have a passion for aviation and exceptional customer service skills. As part of our team, you will assist passengers and clients with their inquiries, ensuring a smooth and enjoyable experience while communicating effectively in Italian.


Key Responsibilities

  • Address customer inquiries regarding flight schedules, ticket bookings, baggage policies, and other aviation-related services via phone, email, and live chat in Italian.
  • Provide accurate and timely information while demonstrating a high level of customer care and professionalism.
  • Assist customers in resolving issues related to booking changes, cancellations, and complaints.
  • Document customer inquiries and interactions in the customer relationship management (CRM) system.
  • Work closely with other departments, including operations and technical support, to ensure efficient service delivery.
  • Stay updated on airline policies, procedures, and industry trends to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Advisor for World's Leading Insurance Broker

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for an Italian Speaking Advisor to join the ranks of the World's Leading Insurance Broker. This role is perfect for those who are passionate about customer service and want to make a difference in the insurance industry. As an Advisor, you will play a critical role in assisting Italian-speaking clients with their insurance needs, providing expert advice and support to help them navigate their policies and options.


Key Responsibilities

  • Respond to client inquiries in Italian, providing detailed information about insurance products and services.
  • Assist clients with the application and claims process, ensuring a smooth and efficient experience.
  • Build strong, trusting relationships with clients by providing personalized guidance based on their unique needs.
  • Document client interactions and maintain accurate records in the company's CRM system.
  • Collaborate with underwriting and policy teams to ensure client requirements are met effectively.
  • Stay informed on industry trends and regulatory changes to provide the best advice to clients.

Requirements

Job Skills

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Italian Customer Support Specialist - Remote In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for an Italian Customer Support Specialist to join our dynamic team remotely from Greece, with paid relocation available. This position is perfect for individuals who possess exceptional customer service skills and are fluent in Italian. As part of our team, you will assist customers with their inquiries, ensuring a seamless experience while representing our brand with professionalism and enthusiasm.


Key Responsibilities

  • Provide top-notch customer support to Italian-speaking clients through various channels, including phone, email, and chat.
  • Resolve customer inquiries and issues effectively, ensuring high levels of satisfaction.
  • Document customer interactions accurately to maintain records and track inquiries.
  • Coordinate with technical teams to address more complex issues when necessary.
  • Stay updated on product knowledge and company policies to provide accurate information.
  • Participate in ongoing training and development activities to enhance skills.

Requirements

Job Skills

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Italian Customer Support Specialist - Digital Advertising - Athens

posted by: spj_bot

Mercier Consultancy MD is seeking an enthusiastic Italian Customer Support Specialist specializing in Digital Advertising to join our team in Athens. This role is ideal for individuals who are passionate about digital marketing and possess excellent communication skills in Italian. You will play a crucial role in assisting clients with their digital advertising campaigns, ensuring they achieve their goals while fostering strong relationships.


Key Responsibilities

  • Provide exceptional customer support to Italian-speaking clients in the digital advertising sector via phone, email, and chat.
  • Assist clients in understanding and optimizing their digital advertising campaigns.
  • Resolve inquiries related to digital marketing tools and strategies effectively.
  • Document and escalate issues to the technical team when necessary.
  • Conduct follow-ups with clients to ensure satisfaction and campaign success.
  • Stay informed about industry trends and best practices in digital advertising.

Requirements

Job Skills

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German Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting opportunity for German Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and a keen interest in transportation solutions, this role is designed for you. You will play a crucial role in assisting customers with their transportation needs while delivering exceptional service in German.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in German.
  • Provide information on shipping options, expected delivery times, and service regulations.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide real-time information to customers.
  • Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Job Skills

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German Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for German Speaking Customer Service Representatives in the manufacturing industry. This position offers a unique opportunity for individuals who are interested in the technical aspects of manufacturing and are committed to providing exceptional customer support. In this role, you will assist clients in addressing their inquiries and concerns regarding products, services, and order management, all while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products and services via phone, email, and live chat in German.
  • Provide detailed information about product specifications, pricing, and order status.
  • Assist customers with order placements, modifications, and troubleshooting any issues that may arise.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with the logistics and production teams to ensure timely delivery and service quality.
  • Stay updated on manufacturing processes and product offerings to provide comprehensive support.

Requirements

Job Skills

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German Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are motivated by the challenges of the logistics field and are committed to delivering outstanding customer service. As part of our dynamic team, you will assist clients in navigating their inquiries related to shipping, warehousing, and supply chain management while providing support in German.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and supply chain processes via phone, email, and chat in German.
  • Provide accurate information on shipping rates, timelines, and customs regulations.
  • Assist customers in resolving logistical issues and coordinating solutions effectively.
  • Document customer interactions and maintain records in our CRM system.
  • Collaborate with internal teams to ensure timely communication and service resolution.
  • Stay informed about industry trends and best practices to better assist our clients.

Requirements

Job Skills

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German Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for German Speaking Customer Service Representatives in the Government & Public Sector industry. This role is suited for individuals who are dedicated to public service and enjoy helping others. As a key member of our team, you will assist citizens in navigating government services, providing them with the necessary information and support in German.


Key Responsibilities

  • Manage inquiries related to government services, programs, and policies via phone, email, and chat in German.
  • Provide accurate and timely information to citizens while ensuring a professional and courteous interaction.
  • Assist in resolving issues related to public services and facilitate necessary follow-up actions.
  • Document all customer interactions in the system to maintain comprehensive records.
  • Collaborate with various government departments to ensure effective responses to inquiries.
  • Stay updated on changes in government policies and services to provide relevant information.

Requirements

Job Skills

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