Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is excited to offer a wonderful opportunity for Portuguese Speaking Customer Service Representatives, with the chance to work in vibrant Sofia, Bulgaria. This role is ideally suited for individuals who are passionate about delivering high-quality customer service and providing assistance to clients in Portuguese. As a representative, you will engage with customers, helping them navigate their inquiries and enhancing their overall experience.

Key Responsibilities

• Handle customer inquiries related to products and services via phone, email, and chat in Portuguese.
• Provide accurate information on company offerings, policies, and troubleshooting methods.
• Assist customers with account management, order processes, and any issues they may encounter.
• Resolve customer complaints and inquiries promptly to ensure a high level of customer satisfaction.
• Document all interactions and feedback in the CRM system for proper record-keeping.
• Collaborate with internal teams to enhance customer service delivery and address client needs effectively.
• Stay informed about market trends and product updates to offer relevant and helpful solutions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Icelandic Speaking Customer Agent to join our team in Greece, supporting a popular online streaming service. This role is perfect for individuals who have a passion for entertainment and deliver exceptional customer service. As a Customer Agent, you will assist our Icelandic-speaking customers with their inquiries, ensuring they have an enjoyable streaming experience.

Key Responsibilities

• Provide outstanding customer support in Icelandic via phone, email, and chat.
• Assist customers with inquiries related to subscription plans, content access, and technical issues.
• Resolve customer complaints and problems effectively, striving for high satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with other teams to enhance service delivery and streamline processes.
• Stay updated on content offerings, platform features, and customer service best practices.

Requirements

Mercier Consultancy MD is excited to announce a position for a Greek Speaking Customer Service Agent to work in vibrant Sofia. In this role, you will be the face of our client’s customer service team, providing exceptional support to Greek-speaking customers who need assistance with a variety of inquiries related to our products and services.

Responsibilities

• Assist Greek-speaking customers through phone, email, and chat, addressing their inquiries and providing helpful solutions.
• Deliver accurate information regarding products, services, and account management.
• Effectively resolve customer complaints and issues, ensuring high levels of customer satisfaction.
• Document all customer interactions meticulously in the CRM system to ensure consistent support and improvements.
• Collaborate with team members and other departments to improve customer service processes.
• Stay updated on company products, promotions, and policies to inform customers accurately.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a German Speaking Customer Care Representative to work in Bulgaria! This role comes with a fully paid relocation package, allowing you to embark on an exciting adventure while supporting our valued customers. If you have a passion for helping others and are fluent in German, we want you to be part of our dynamic team!

Key Responsibilities

• Provide exceptional customer service in German through various channels, including phone, email, and live chat.
• Assist customers with inquiries, order management, and any issues they may encounter.
• Collaborate with internal teams to resolve customer concerns promptly and effectively.
• Document all customer interactions accurately in our CRM system for future reference.
• Gather feedback from customers to identify areas for improvement in our services.
• Stay informed about our products and services to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Customer Support Representative fluent in Romanian, with a fully paid relocation package to Bulgaria. This position is perfect for individuals who are dedicated to delivering exceptional customer service while exploring the opportunities and culture of Bulgaria.

Key Responsibilities

• Provide high-quality customer support to Romanian-speaking clients across various channels, including phone, email, and live chat.
• Respond promptly to customer inquiries regarding products, services, and policies with clarity and professionalism.
• Effectively manage customer complaints and resolve issues to ensure a high level of satisfaction.
• Document all customer interactions accurately in our CRM system for continuous improvement.
• Collaborate with other departments to deliver comprehensive solutions that meet customer needs.
• Stay updated on product knowledge to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Croatian-Speaking Customer Experts to join our dynamic team in Athens, Greece. We offer fully paid relocation for the right candidates who are passionate about providing excellent customer service in the tobacco products sector. As a Customer Expert, you will engage with our Croatian-speaking customers, addressing their queries and providing them with the support they need.

Key Responsibilities

• Provide outstanding support to Croatian-speaking customers through various communication channels including phone, email, and chat.
• Respond to inquiries about tobacco products, ensuring that customers have a clear understanding of our offerings.
• Stay informed on tobacco industry regulations and company policies to deliver compliant and accurate information.
• Document interactions with customers in our customer relationship management (CRM) system to maintain detailed records.
• Collaborate with other teams to quickly resolve issues and enhance the customer experience.
• Gather customer feedback and share insights with management for continuous improvement.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title: Maintenance Technician
• Salary: $22.00 - $26.00 per hour, depending on qualifications, education, and prior experience
• Schedule: Monday – Friday; 8am – 5pm 
• Big Valley Woods: https://bigvalleywoodsipgliving.com/
  

Job Description Summary

The Administrative Specialist provides high‑level administrative, operational, and organizational support to ensure the efficient functioning of day‑to‑day activities. This role is responsible for managing workflow, coordinating communications, organizing information, and supporting projects across the department or organization. The ideal candidate is detail‑oriented, proactive, resourceful, and able to handle multiple priorities with professionalism and discretion.

Administrative & Office Support

• Manage calendars, schedule meetings, and coordinate appointments and logistics.
• Prepare, proofread, and edit correspondence, reports, presentations, and other documents.
• Maintain electronic and physical filing systems to ensure accuracy, accessibility, and confidentiality.
• Handle incoming calls, emails, and inquiries, responding or routing as appropriate.
• Order and maintain office supplies, equipment, and materials.

Project & Process Support

• Assist with planning and execution of department or cross‑functional projects.
• Develop and maintain tracking sheets, reports, and documentation.
• Support process improvements by identifying gaps and recommending enhancements.
• Coordinate travel arrangements and prepare travel itineraries and expense reports.

Data & Record Management

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support