communication

Portuguese Speaking Customer Service For A Global Online Fashion Website

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Portuguese Speaking Customer Service Representatives for a leading global online fashion website. This role is perfect for those who have a passion for fashion and desire to provide top-notch customer support. In this position, you will engage with customers in Portuguese, helping them navigate their shopping experiences and ensuring their satisfaction with our fashion offerings.


Key Responsibilities

  • Assist customers with inquiries related to orders, products, delivery, and return processes via phone, email, and chat in Portuguese.
  • Provide detailed information about fashion products, including sizing, styles, and availability.
  • Resolve any issues related to orders, including cancellations and exchanges, in a timely manner.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with team members to ensure seamless customer experiences.
  • Stay updated on fashion trends and website promotions to provide informed assistance to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service Agent For The Leading Swiss Bank - Athens

posted by: spj_bot

Mercier Consultancy MD is proud to announce an opportunity for a Portuguese Speaking Customer Service Agent for the leading Swiss bank located in Athens. In this pivotal role, you will be the first point of contact for Portuguese-speaking clients, providing them with top-notch customer service and support related to their banking needs.


Responsibilities

  • Engage with Portuguese-speaking customers via phone, email, and chat, answering inquiries related to banking products and services.
  • Provide detailed information on account management, financial products, and assist with transaction-related queries.
  • Resolve customer complaints and issues efficiently while ensuring a high level of customer satisfaction.
  • Maintain accurate records of customer interactions and feedback in the CRM system.
  • Collaborate with various departments to ensure a seamless banking experience for customers.
  • Stay updated on banking regulations, new products, and offers to provide informed responses to clients.

Requirements

Job Skills

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Portuguese Speaking CS Agent For Hong Kong-Based Multinational

posted by: spj_bot

Mercier Consultancy MD is pleased to present an exciting opportunity for a Portuguese Speaking Customer Service Agent for a prestigious Hong Kong-based multinational company. In this essential role, you will provide exceptional customer support to Portuguese-speaking clients, ensuring they receive top-notch assistance with the organization’s innovative solutions.


Responsibilities

  • Respond to customer inquiries and support requests through phone, email, and chat in Portuguese.
  • Educate customers on the company's products and services to enhance user experience and satisfaction.
  • Troubleshoot and resolve customer issues efficiently, maintaining a high level of service quality.
  • Document interactions and solutions in the CRM system for tracking and improvement purposes.
  • Collaborate with other teams to escalate and resolve complex technical issues when necessary.
  • Maintain knowledge of product updates and industry changes to provide informed support to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Lithuanian Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and dedicated to providing exceptional customer service. As a representative, you will assist customers in understanding renewable energy solutions and contribute to a greener future while communicating effectively in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in Lithuanian.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting needs.
  • Document all customer interactions accurately in our CRM system, ensuring regulatory compliance.
  • Collaborate with technical teams to provide timely resolutions and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide informed assistance to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Lithuanian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional customer service. You will be responsible for assisting customers and healthcare professionals with inquiries related to pharmaceutical products and services, ensuring clarity and support in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding pharmaceutical products, prescription information, and service offerings via phone, email, and chat in Lithuanian.
  • Provide accurate information on product availability, side effects, and usage instructions.
  • Assist customers with prescription refills, account management, and any concerns they may have.
  • Resolve complaints and issues swiftly to ensure customer satisfaction.
  • Maintain accurate and detailed records of customer interactions in the CRM system.
  • Collaborate with healthcare professionals and internal teams to improve service delivery and response times.
  • Stay informed about industry regulations and product updates to better assist customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Lithuanian Speaking Customer Service Representatives in the manufacturing industry. This position is perfect for individuals who are dedicated to customer satisfaction and have an interest in the manufacturing sector. As a representative, you will be responsible for assisting customers with their inquiries and ensuring they receive the best possible service in Lithuanian.


Key Responsibilities

  • Manage customer inquiries regarding manufacturing products, services, and order statuses via phone, email, and chat in Lithuanian.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order placement, changes, and tracking shipment progress.
  • Resolve customer issues and complaints efficiently, ensuring a positive experience.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal teams to address technical questions and enhance service delivery.
  • Stay informed about industry trends and product developments to better assist clients.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the finance industry. This role offers an exceptional opportunity for individuals who are passionate about finance and dedicated to providing excellent customer support. As a representative, you will engage with clients in Lithuanian, assisting them with their inquiries and helping them navigate financial products and services.


Key Responsibilities

  • Handle customer inquiries regarding financial products, services, and accounts via phone, email, and chat in Lithuanian.
  • Provide clear and accurate information about account balances, transactions, and financial regulations.
  • Assist clients in resolving issues related to their accounts and facilitate necessary follow-ups.
  • Maintain meticulous records of customer interactions in the CRM system.
  • Collaborate with financial advisors and internal teams to ensure customer needs are addressed effectively.
  • Stay informed about new financial products and services to provide up-to-date guidance to clients.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are enthusiastic about customer service and want to contribute to a vital industry that powers communities. You will assist clients in navigating their inquiries related to oil and gas products and services, all while providing exceptional support in Lithuanian.


Key Responsibilities

  • Handle customer inquiries related to oil and gas products via phone, email, and chat in Lithuanian.
  • Provide information regarding service options, pricing, and industry regulations to clients.
  • Assist customers with account management and troubleshoot issues as they arise.
  • Document interactions accurately and maintain comprehensive customer records.
  • Collaborate with technical support teams to resolve inquiries efficiently.
  • Stay updated on industry developments and changes in policies to provide accurate information.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an excellent opportunity for Lithuanian Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who are passionate about finance and dedicated to providing exceptional service to clients. As a vital part of our team, you will assist customers with their banking inquiries while ensuring a positive and informative experience.


Key Responsibilities

  • Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Lithuanian.
  • Provide information on banking procedures, loan options, and investment services.
  • Assist customers in troubleshooting account issues and resolving complaints effectively.
  • Document customer interactions accurately within the banking system.
  • Collaborate with various departments to ensure seamless service delivery and customer satisfaction.
  • Stay updated on banking regulations and product offerings to provide accurate assistance.

Requirements

Job Skills

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Estonian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to delivering outstanding customer support. As a customer service representative, you will engage with clients in Estonian, assisting them with their telecommunications needs and ensuring a positive user experience.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and live chat in Estonian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information on product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to improve service delivery and enhance customer experiences.
  • Stay informed on new products, services, and industry trends to assist customers effectively.

Requirements

Job Skills

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