fashion retail

Strategy Consultant - Allocation & Replenishment

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for a Value Strategy Consultant owning the business relationship with brand planning teams and serving as the strategic voice of allocation performance. You will not manage the allocation engine or build dashboards; your role is to interpret what the numbers mean, why outcomes occur, and what should change, using automated diagnostic tools to translate insights into clear recommendations for vendors, internal partners, and leadership.

This role is part strategist, part diagnostician, and part trusted advisor, acting as a fiduciary advocate for brands by proactively identifying issues, driving solutions, and communicating with transparency.

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Dutch Customer Care Advisor for Fashion Retail - Remote In Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Customer Care Advisor for Fashion Retail in a remote role based in Greece! We are seeking energetic and fashion-savvy individuals who are dedicated to providing outstanding customer support to our Dutch-speaking clientele in the fashion industry. Your role will play a vital part in ensuring customer satisfaction and enhancing their shopping experience.


Key Responsibilities

  • Provide top-notch customer service in Dutch through phone, email, and live chat.
  • Assist customers with inquiries related to fashion products, order tracking, and store policies.
  • Educate customers on product selections and current fashion trends.
  • Document and manage customer interactions in our CRM platform to ensure timely follow-ups.
  • Address customer complaints and issues promptly, escalating as necessary.
  • Collaborate with team members to maintain a high level of service quality.
  • Stay up-to-date with the latest fashion trends and product knowledge to better assist customers.

Requirements

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Portuguese Speaking Customer Service For A Global Online Fashion Website

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Portuguese Speaking Customer Service Representatives for a leading global online fashion website. This role is perfect for those who have a passion for fashion and desire to provide top-notch customer support. In this position, you will engage with customers in Portuguese, helping them navigate their shopping experiences and ensuring their satisfaction with our fashion offerings.


Key Responsibilities

  • Assist customers with inquiries related to orders, products, delivery, and return processes via phone, email, and chat in Portuguese.
  • Provide detailed information about fashion products, including sizing, styles, and availability.
  • Resolve any issues related to orders, including cancellations and exchanges, in a timely manner.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with team members to ensure seamless customer experiences.
  • Stay updated on fashion trends and website promotions to provide informed assistance to customers.

Requirements

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