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French Speaking Customer Service for Payment Solutions Provider - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an excellent opportunity for French Speaking Customer Service Representatives with a focus on Payment Solutions. This role is based in beautiful Greece and is perfect for individuals who have a passion for customer service and are interested in the financial technology sector. As a valued member of our team, you will assist clients in navigating their inquiries regarding payment solutions while communicating effectively in French.


Key Responsibilities

  • Handle customer inquiries regarding payment solutions, transactions, and related services via phone, email, and chat in French.
  • Provide clear and detailed information about product features, pricing, and integration processes.
  • Assist customers with troubleshooting issues and resolving concerns related to payment processing.
  • Document all interactions accurately in the CRM system for efficient customer follow-up.
  • Work collaboratively with technical teams to ensure seamless service delivery and customer satisfaction.
  • Stay updated on industry trends and product updates to provide knowledgeable support.
  • Promote trust and confidence in our payment solutions by fostering positive customer relationships.

Requirements

Job Skills

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French Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for French Speaking Customer Service Representatives to join a dynamic food delivery platform in Greece. This position is perfect for individuals who are passionate about food delivery services and providing exceptional customer support. As a customer service representative, you will assist clients in navigating their orders and inquiries while effectively communicating in French.


Key Responsibilities

  • Manage customer inquiries regarding orders, delivery issues, and account-related questions via phone, email, and chat in French.
  • Provide detailed information on menu options, delivery times, and payment issues.
  • Assist customers in placing orders and resolving any issues that may arise during the ordering process.
  • Handle customer complaints professionally and ensure high levels of customer satisfaction.
  • Accurately document all customer interactions and feedback in the CRM system.
  • Collaborate with delivery teams and other departments to improve service efficiency and customer experience.
  • Stay informed about the latest promotions, menus, and food delivery trends to provide effective support.

Requirements

Job Skills

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Swedish Speaking Customer Service Subscription-Based Services - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish.


Key Responsibilities

  • Manage inquiries related to subscription services via phone, email, and chat in Swedish.
  • Provide information about subscription plans, pricing, and benefits to customers.
  • Assist customers with subscription management, including upgrades, downgrades, and cancellations.
  • Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction.
  • Document customer interactions in the CRM system to maintain accurate records.
  • Collaborate with internal teams to enhance customer experience and streamline processes.
  • Stay informed about company products and industry trends to better assist customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives for a leading Food Delivery Platform, based in beautiful Greece. This role is ideal for individuals who are passionate about food, customer service, and experiencing a vibrant culture. As a representative, you will assist customers with their inquiries and support them in enjoying a seamless food delivery experience, all while communicating effectively in Swedish.


Key Responsibilities

  • Handle customer inquiries related to food orders, delivery statuses, and account management via phone, email, and chat in Swedish.
  • Provide accurate information about menu options, promotions, and delivery processes.
  • Assist customers with placing orders and resolving any issues that may arise during the ordering process.
  • Address customer complaints and offer solutions to ensure high levels of satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with restaurant partners and internal teams to facilitate an outstanding delivery experience.
  • Stay updated on local restaurant offerings and industry trends to provide relevant insights to customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Energy Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to provide an exciting opportunity for Swedish Speaking Customer Service Representatives for an Energy Company, with the unique chance to work in beautiful Greece. This role is ideal for individuals who are passionate about the energy sector and dedicated to delivering high-quality customer support. As a representative, you will assist customers in navigating their inquiries related to energy services while communicating effectively in Swedish.


Key Responsibilities

  • Manage customer inquiries regarding energy services, billing, and account management via phone, email, and chat in Swedish.
  • Provide detailed information on energy plans, usage, and customer benefits.
  • Assist customers with account setup, service issues, and problem resolution.
  • Resolve customer complaints swiftly and professionally to ensure satisfaction.
  • Accurately document all interactions in the CRM system for transparency and follow-up.
  • Collaborate with internal teams to enhance customer experiences and ensure effective service delivery.
  • Stay informed about the latest developments in the energy sector to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for SaaS Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading SaaS company based in Greece. This role is perfect for individuals who are enthusiastic about technology and dedicated to providing exceptional customer support. As a vital member of our team, you will assist clients in navigating our software solutions while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to software products and services via phone, email, and chat in Polish.
  • Provide clients with comprehensive information regarding product features, troubleshooting, and technical assistance.
  • Assist customers with onboarding and guide them through the software setup and usage.
  • Resolve issues, complaints, and technical questions rapidly, ensuring customer satisfaction.
  • Document all customer interactions accurately in the CRM system for follow-ups and quality control.
  • Collaborate with technical teams to improve the customer experience and resolve complex issues.
  • Stay updated on industry trends and software developments to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for HealthTech Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for Polish Speaking Customer Service Representatives with a HealthTech company. This role is perfect for individuals passionate about healthcare technology and dedicated to providing high-quality support to clients. As a member of our customer service team, you will assist clients in understanding and utilizing health technology products while communicating effectively in Polish from the comfort of your home in Greece.


Key Responsibilities

  • Handle customer inquiries regarding HealthTech products and services via phone, email, and chat in Polish.
  • Provide assistance on product features, technical support, and troubleshooting procedures.
  • Guide customers through the onboarding process and help them maximize their usage of HealthTech solutions.
  • Resolve customer issues and complaints efficiently to ensure customer satisfaction.
  • Document all interactions and maintain comprehensive records in the CRM system.
  • Collaborate with the technical team to provide solutions and enhance customer experiences.
  • Stay informed about the latest advancements in health technology to assist customers effectively.

Requirements

Job Skills

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Danish Speaking Customer Service for Social Media Platform - Work In greece

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading social media platform. This position is based in beautiful Greece, allowing you to experience a vibrant culture while providing top-notch customer support. As a member of our customer service team, you will assist users with inquiries, ensuring a positive experience on the platform while communicating effectively in Danish.


Key Responsibilities

  • Manage customer inquiries related to account issues, content policies, and platform features via phone, email, and chat in Danish.
  • Provide assistance with troubleshooting, privacy concerns, and account management.
  • Resolve user complaints efficiently and ensure satisfaction through effective communication.
  • Document all interactions accurately in the CRM system for future reference and follow-up.
  • Collaborate with internal teams to understand product updates and resolve user issues effectively.
  • Stay updated on social media trends and platform policies to provide informed support to users.

Requirements

Job Skills

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Danish Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the work location in beautiful Greece. This role is perfect for dynamic individuals who are passionate about customer service and food delivery solutions. As a representative, you will assist customers in navigating their inquiries efficiently while communicating effectively in Danish.


Key Responsibilities

  • Handle customer inquiries regarding orders, delivery status, and service-related questions via phone, email, and live chat in Danish.
  • Provide clients with accurate information about menu options, pricing, and promotions.
  • Assist customers with order modifications, cancellations, and feedback management.
  • Resolve customer complaints and issues promptly to ensure satisfaction.
  • Accurately document all interactions and update customer information in the CRM system.
  • Collaborate with delivery teams and restaurant partners to enhance the customer experience.
  • Stay informed about the latest trends in food delivery and service offerings to better assist customers.

Requirements

Job Skills

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Danish Speaking Customer Service for Digital Marketing Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.


Key Responsibilities

  • Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish.
  • Provide guidance on platform features, tools, and best practices to maximize customer success.
  • Assist customers in troubleshooting issues and resolving technical problems promptly.
  • Educate clients on marketing strategies and campaign optimization to enhance their experience.
  • Document all customer interactions and feedback accurately in the CRM system.
  • Collaborate with the technical team to escalate complex issues effectively.
  • Stay informed about industry trends and updates to provide relevant insights to customers.

Requirements

Job Skills

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