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Czech Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Food & Beverage industry. If you are passionate about food and dedicated to providing excellent customer experiences, this role is ideal for you. You will assist customers by addressing their inquiries related to products, services, and orders while communicating effectively in Czech.


Key Responsibilities

  • Handle customer inquiries regarding food and beverage products, orders, and services via phone, email, and chat in Czech.
  • Provide detailed information about product availability, pricing, and promotions.
  • Assist customers with order processing, modifications, and cancellations.
  • Resolve customer complaints efficiently, ensuring a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with the logistics and operational teams to ensure timely fulfillment of orders.
  • Stay informed about industry trends and new product offerings to better serve customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Czech Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and eager to assist students and educators in maximizing their learning experiences. In this position, you will provide valuable support and guidance while communicating in Czech.


Key Responsibilities

  • Manage customer inquiries related to educational programs, online courses, and e-learning platforms via phone, email, and chat in Czech.
  • Provide information on course content, enrollment procedures, and platform navigation.
  • Assist users with account management, including registration, troubleshooting, and payment inquiries.
  • Resolve any issues or complaints promptly and professionally to ensure customer satisfaction.
  • Accurately document customer interactions and feedback in the CRM system.
  • Collaborate with educational content teams to provide comprehensive support and resources to customers.
  • Stay informed about industry trends and updates to effectively assist customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Czech Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about travel and customer service excellence. You will be responsible for assisting customers with their inquiries related to aviation services while communicating effectively in Czech.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, cancellations, and travel information via phone, email, and chat in Czech.
  • Provide accurate information about flight schedules, baggage policies, and additional services.
  • Assist customers with the booking process, changes, and special requests.
  • Resolve customer issues and complaints promptly and courteously, ensuring high levels of satisfaction.
  • Document all interactions accurately in the CRM system for effective tracking and reporting.
  • Collaborate with operational teams to ensure seamless customer experiences and timely updates.
  • Stay informed about industry trends and company services to provide valuable assistance to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy connecting with users, this role is ideal for you. You will be responsible for assisting clients with their inquiries, troubleshooting issues, and enhancing their experience on our platform, all while communicating effectively in Polish.


Key Responsibilities

  • Provide exceptional customer service by managing inquiries related to social media platforms, user accounts, and features via phone, email, and chat in Polish.
  • Assist users with account setup, password recovery, and security inquiries.
  • Offer support in navigating platform features, community guidelines, and troubleshooting common issues.
  • Resolve user complaints and concerns efficiently and professionally to ensure satisfaction.
  • Document all customer interactions accurately within the CRM system for follow-up and quality assurance.
  • Collaborate with internal teams to enhance service delivery and address user feedback.
  • Stay informed about platform updates, trends in social media, and best practices to provide relevant advice to users.

Requirements

Job Skills

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Polish Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to provide an opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainable solutions and dedicated to providing excellent customer service. As a customer service representative, you will assist customers in navigating renewable energy options while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
  • Educate customers about energy efficiency, benefits of renewable energy, and available solutions.
  • Assist customers with account management, service inquiries, and troubleshooting issues.
  • Document all customer interactions accurately in the CRM system, ensuring compliance with regulations.
  • Collaborate with technical teams to resolve customer issues and enhance the overall experience.
  • Stay updated on industry developments and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love travel and have a passion for providing outstanding customer service. As a member of our customer service team, you will assist clients with their inquiries related to travel accommodations, bookings, and tourist experiences, all while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Polish.
  • Provide accurate information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who have a passion for helping others and providing outstanding customer support. As a representative in the healthcare sector, you will assist patients and families with inquiries regarding services, appointments, and health-related information, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and live chat in Polish.
  • Provide accurate information on healthcare policies, procedures, and available services.
  • Assist customers with booking, rescheduling, and cancelling appointments.
  • Resolve any issues or concerns promptly and ensure a positive patient experience.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare providers and administrative teams to enhance service delivery.
  • Stay informed about healthcare trends and company offerings to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.


Key Responsibilities

  • Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide clear information regarding account management, transactions, and service features.
  • Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
  • Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals with a passion for vehicles and customer service excellence. As a customer service representative, you will assist clients with their inquiries and provide information regarding automotive products and services, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and repairs via phone, email, and live chat in Polish.
  • Provide detailed information on vehicle features, pricing, and available options.
  • Assist customers with scheduling appointments, service inquiries, and warranty information.
  • Resolve any customer complaints or issues professionally and effectively.
  • Document all interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with service departments to ensure a seamless customer experience.
  • Stay informed about automotive trends and new product offerings to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Nordic Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are passionate about customer engagement and enjoy providing an exceptional shopping experience. As a key member of our customer service team, you will assist clients in their inquiries while communicating effectively in one of the Nordic languages.


Key Responsibilities

  • Address customer inquiries related to retail products, services, and orders via phone, email, and chat in the Nordic language.
  • Provide precise information about product availability, pricing, and ongoing promotions.
  • Assist customers with the ordering process, returns, and exchanges.
  • Resolve customer complaints and provide effective solutions to ensure satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay informed about retail trends and product knowledge to better serve customers.

Requirements

Job Skills

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