Mercier Consultancy MD is excited to present Dutch Speaking Customer Service roles available in the beautiful country of Greece, complete with a fully paid relocation package! This unique opportunity allows you to develop your career while experiencing the stunning culture and landscapes Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we pride ourselves on cultivating a positive and collaborative work environment. Join our team and help us deliver exceptional service to our customers while enjoying the benefits of living in a new country.

Key Responsibilities

• Provide outstanding support to Dutch-speaking customers through various channels, including phone, email, and chat, ensuring professionalism in every interaction.
• Assist customers in understanding and navigating our products and services, offering clear and accurate information.
• Quickly resolve customer inquiries and complaints to uphold a high level of satisfaction.
• Maintain detailed records of customer interactions and follow up to ensure their needs are fully met.
• Work collaboratively with your team and other departments to enhance service quality and efficiency.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Who we are

With a multi-national workforce of about 5,600 personnel, DOF Group ASA is an international group of companies which owns and operates a fleet of modern offshore/subsea vessels, and engineering capacity to service both the offshore and subsea market. With over 40 years in the offshore business, the group has a strong position in terms of experience, innovation, product range, technology and capacity.

DOF's core businesses are vessel ownership, vessel management, project management, engineering, vessel operations, survey, remote intervention and diving operations primarily for the oil and gas sector. From PSV charter to Subsea engineering, DOF offers a full spectrum of top quality offshore services to facilitate an ever-growing and demanding industry. The Company's main operation centres and business units are located in Norway, the UK, the USA, Singapore, Brazil, Argentina, Canada, Angola, and Australia.

Our Values video

Overview of Role Requirements

DOF are seeking a professional with experience in Light Well Intervention and/or Plug and Abandonment who is motivated by working closely with clients and contributing directly to business growth.

Mercier Consultancy MD is seeking a dedicated and enthusiastic Swedish Speaking Customer Service Payment Solutions Provider to join our talented team in the stunning landscape of Greece! In this dynamic role, you will provide top-notch customer support to our Swedish-speaking clients, ensuring they have the best experience with our payment solutions.

Key Responsibilities

• Provide excellent customer service to Swedish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about payment solutions, ensuring swift and effective issue resolution.
• Inform clients about available payment options and guide them through our services.
• Maintain accurate records of customer interactions and follow-up actions within our systems.
• Work collaboratively with internal teams to enhance service quality and identify improvement opportunities.
• Stay informed about industry trends and updates in payment processing to assist clients better.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives to join an automotive company in the beautiful location of Greece. This role is perfect for individuals who are passionate about the automotive industry and eager to provide excellent customer service while experiencing the vibrant lifestyle in Greece. As part of our customer service team, you will assist customers in Swedish, providing them with the necessary support and information related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and technical support via phone, email, and live chat in Swedish.
• Provide comprehensive information about vehicle specifications, pricing, and maintenance services.
• Assist customers with booking service appointments and resolving any issues or complaints promptly.
• Document all customer interactions accurately in our CRM system to ensure follow-up and accountability.
• Work collaboratively with internal teams to enhance the customer experience and ensure effective service delivery.
• Stay informed about automotive trends, company products, and promotions to offer valuable insights to customers.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Agent for Eneco! This remote position based in Greece offers an exciting opportunity to work with one of the leading energy companies in the Netherlands. In this role, you will engage with potential customers to promote Eneco's services and solutions, helping them transition to sustainable energy options.

Key Responsibilities

• Make outbound calls to Dutch-speaking prospects to inform them about Eneco’s products and services.
• Utilize persuasive communication skills to effectively sell energy solutions and convert leads into loyal customers.
• Achieve quarterly sales targets by consistently following up on leads and managing the sales cycle.
• Maintain an accurate record of customer interactions and sales activity using our CRM system.
• Work collaboratively with the marketing team to refine outreach strategies and enhance lead generation efforts.
• Deliver exceptional customer service to ensure client satisfaction while addressing inquiries and resolving issues as needed.
• Stay informed about Eneco’s offerings and industry trends to effectively communicate value propositions to potential clients.

Requirements

Mercier Consultancy MD is excited to offer a position for a Content Moderator fluent in Spanish to work in beautiful Greece! This role provides a fantastic opportunity to immerse yourself in a rich cultural setting while contributing to a secure online community. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Spanish, ensuring it complies with our community guidelines and standards.

Key Responsibilities

• Evaluate and moderate user-generated content in Spanish to ensure compliance with community standards.
• Accurately classify content based on established policies and moderation guidelines.
• Identify and report inappropriate content or policy violations to the appropriate teams.
• Provide feedback on content trends and user interactions to support moderation strategies.
• Collaborate with team members to enhance content moderation processes and efficiency.
• Stay updated on company policies related to content moderation and community engagement.

Requirements

Our team is developing a set of services that support the company's operational activities, starting with the gaming platform itself, back-offices, and data analytics. The product is being developed by a small team of experienced professionals.

We work extensively with databases and distributed systems, discuss and implement architectural solutions, and conduct RND procedures to check the performance of certain solutions. We are looking for a team member who will work as part of the DevOps Team and collaborate closely with cross-functional teams to maintain and improve the current delivery workflow.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the possibility of working in beautiful Greece. This position is perfect for individuals who are enthusiastic about food and customer service, and who can effectively communicate with customers in Polish. As part of our team, you will assist customers in enjoying a seamless food delivery experience.

Key Responsibilities

• Handle customer inquiries regarding orders, menu options, and delivery services via phone, email, and chat in Polish.
• Provide accurate information on restaurant offerings, delivery times, and pricing.
• Assist customers with issues related to their orders, including modifications and complaints.
• Work collaboratively with delivery personnel to ensure timely and efficient service.
• Document all customer interactions and maintain detailed records in the CRM system.
• Stay informed about food safety regulations and company policies to provide accurate guidance to customers.
• Contribute to a positive work environment and team spirit among colleagues.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Danish Speaking Customer Service Representatives with a focus on Smart Home Technology. This role allows you to work in the beautiful environment of Greece while assisting customers in navigating their smart home solutions. If you are passionate about technology and enjoy helping people, this position is perfect for you!

Key Responsibilities

• Respond to customer inquiries related to smart home products and services through phone, email, and live chat in Danish.
• Assist customers with setup, troubleshooting, and usage of smart home devices.
• Provide clear and helpful information regarding product features, installation, and compatibility.
• Document customer interactions accurately in our CRM system for tracking and follow-up.
• Work collaboratively with technical support teams to resolve complex issues efficiently.
• Stay up-to-date on the latest trends and features in smart home technology to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an Online Marketplace, with work based in Greece. This role is perfect for individuals who are enthusiastic about e-commerce and customer service. As a representative, you will assist customers in Italian, helping them navigate our online platform, resolve inquiries, and enhance their shopping experience.

Key Responsibilities

• Handle customer inquiries regarding products, orders, and services through phone, email, and live chat in Italian.
• Assist customers with account management, order placement, and payment issues.
• Resolve complaints and provide solutions to ensure a positive customer experience.
• Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
• Work collaboratively with internal teams to ensure customer satisfaction and streamline processes.
• Stay updated on product offerings, promotions, and marketplace policies to provide accurate information.

Requirements