Polish Speaking Customer Service for Healthcare industry
posted by: spj_bot
Mercier Consultancy MD is eager to announce an opening for Polish Speaking Customer Service Representatives in the healthcare industry. This is a fantastic opportunity for individuals who are committed to providing compassionate support and assistance to patients and healthcare providers. In this role, you will communicate in Polish and play a vital part in helping clients navigate their healthcare options and access essential services.
Key Responsibilities
- Respond to customer inquiries regarding healthcare services, appointment scheduling, and insurance queries via phone, email, and chat in Polish.
- Provide information to patients about treatment plans, health resources, and service eligibility.
- Assist in resolving issues related to services, ensuring a high level of patient satisfaction.
- Document all customer interactions and maintain accurate records in the system.
- Work collaboratively with healthcare professionals and administrative staff to enhance service delivery.
- Stay up-to-date on healthcare policies, programs, and updates to provide accurate information.
Requirements