Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for a leading Nordic Entertainment Company. This role offers a fantastic chance to work in a dynamic environment where you will be the voice of the company, assisting customers with their entertainment inquiries and ensuring a delightful experience as they engage with our products and services.

Key Responsibilities

• Handle customer inquiries regarding entertainment services, including streaming, subscriptions, and technical support via phone, email, and chat in Dutch.
• Provide information on current promotions, service updates, and content availability.
• Assist customers in troubleshooting technical issues related to content access and usage.
• Document interactions accurately in the customer relationship management (CRM) system.
• Work collaboratively with the product and technical teams to resolve customer issues quickly and effectively.
• Stay current on new releases, features, and services to provide informed support to customers.

Requirements

InfyStrat is seeking a detail-oriented Software Tester to join our quality assurance team. In this role, you will be responsible for validating the functionality and performance of our software applications through comprehensive testing practices. You will work closely with developers and project managers to design and execute test cases, identify defects, and ensure that our software meets the highest quality standards. The ideal candidate will possess a strong understanding of software testing principles, excellent problem-solving skills, and a commitment to delivering high-quality results. At InfyStrat, we prioritize quality and customer satisfaction, and your role will be crucial in helping us achieve our objectives. If you are passionate about software quality and looking for an opportunity to grow within a collaborative environment, we encourage you to apply.

Mercier Consultancy MD is thrilled to offer a new opportunity for Portuguese Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals who are passionate about media content and dedicated to delivering exceptional customer experiences. As a representative, you will assist clients with various inquiries and guide them through the vast array of entertainment options available.

Key Responsibilities

• Address customer inquiries regarding media services, subscriptions, and entertainment content via phone, email, and live chat in Portuguese.
• Assist customers with account management tasks such as setting up new subscriptions, canceling services, or troubleshooting issues.
• Provide detailed information about media offerings, including new releases, features, and ongoing promotions.
• Effectively resolve customer complaints and issues to ensure a high level of satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system for tracking and follow-up purposes.
• Work collaboratively with internal teams to improve service delivery and resolve customer concerns.
• Keep informed about industry trends, new media content, and technology to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who have a passion for travel and customer service. As a vital member of our team, you will assist customers with their inquiries regarding air travel and aviation services while providing exceptional support in Polish.

Key Responsibilities

• Manage customer inquiries related to flight reservations, cancellations, and travel policies via phone, email, and chat in Polish.
• Provide customers with information on flight schedules, pricing, and service regulations.
• Assist with bookings and modifications to existing reservations, ensuring a smooth customer experience.
• Resolve any issues or complaints promptly, maintaining high levels of customer satisfaction.
• Document all customer interactions accurately in our CRM system.
• Work collaboratively with other departments to provide customers with real-time updates and assistance.
• Stay informed about aviation trends and company offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and customer support. As a representative, you will assist customers in managing their telecommunications needs and ensure a high level of satisfaction while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding telecommunications products and services via phone, email, and chat in Danish.
• Assist customers with account management, billing questions, and service modifications.
• Provide information about service plans, promotions, and technical support options.
• Resolve customer complaints and issues promptly to ensure customer satisfaction.
• Document customer interactions accurately in the CRM system for reference and follow-up.
• Work collaboratively with internal teams to improve service delivery and address customer needs.
• Stay informed about new products, services, and industry developments to enhance customer support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and committed to delivering exceptional customer experiences. In this position, you will assist customers with their inquiries, helping them navigate through various media options while communicating fluently in Danish.

Key Responsibilities

• Provide outstanding customer support by handling inquiries related to media services, subscriptions, and entertainment options through phone, email, and chat in Danish.
• Assist customers with account management, including subscription changes, troubleshooting issues, and billing inquiries.
• Inform customers about new releases, features, and promotions within the media and entertainment sector.
• Effectively resolve customer complaints and issues to ensure high levels of satisfaction.
• Maintain accurate documentation of customer interactions for future reference and follow-up.
• Work collaboratively with internal teams to enhance service delivery and customer satisfaction.
• Stay up-to-date with the latest industry trends and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who are passionate about building and construction and enjoy providing excellent customer service. You will assist customers with their inquiries, guide them through the available services, and ensure a smooth experience throughout their engagement with our construction projects.

Key Responsibilities

• Handle customer inquiries related to construction services, project details, and timelines via phone, email, and chat in Danish.
• Provide information on construction materials, processes, and consultation services.
• Assist customers with service scheduling, updates, and modifications to existing projects.
• Resolve issues and address any concerns raised by customers efficiently and professionally.
• Document customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with project managers and teams to ensure customer satisfaction and service delivery.
• Stay updated on construction industry trends and standards to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent, working remotely from Greece, with a competitive monthly salary of 1657 Euro. This role is an excellent opportunity for individuals passionate about customer service and able to communicate effectively in Dutch. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

• Respond to customer inquiries related to products and services via phone, email, and chat in Dutch.
• Provide information about products, assist with order placements, and resolve customer complaints.
• Document all customer interactions accurately in the CRM system for future reference.
• Work collaboratively with team members to improve customer satisfaction and service delivery.
• Stay informed about product details, updates, and promotions to assist customers effectively.
• Troubleshoot issues while providing clear guidance and support to customers.

Requirements

We are seeking a highly skilled Technical Solution Architect specializing in Data & AI Presales to join our team. The ideal candidate will have extensive experience with Microsoft Data and AI tools, and will be responsible for creating and demonstrating solutions, as well as building strong relationships with customers and prospects.

As a Data and AI Technical Presales Architect you can expect to…

• Understand customer challenges and requirement around Data & AI
• Design and architect data and AI solutions that meet business and IT needs.
• Conduct Data & AI assessments, Interview Business and IT teams
• Conduct Discovery Workshops for Data Engineering, Analytics, Data Integrations, AI and Business use cases.
• Create data and analytics roadmaps, drive hands-on Proof of Concepts (PoCs) and Minimum Viable Products (MVPs).
• Ensure long-term technical viability of new deployments, infusing key AI technologies where appropriate.
• Conduct technical presentations and demonstrations to customers.
• Collaborate with various departments to ensure seamless integration of solutions.
• Provide technical consultancy and advisory services to customers.
• Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.

Requirements

As an Azure Data Engineer you can expect to…