Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Frontend Engineer (Decentralized Ownership & Governance) - Remote/Hybrid

Location: Remote - Milan preferred or EU based

Compensation: $70K - $90K

TL;DR: We are building a groundbreaking new platform that enables the launch, ownership, and governance of ownership tokens using decision markets on EVM chains. We are seeking an experienced Frontend Engineer to help bring these innovative, complex interfaces to life.

This is a chance to work at the intersection of DeFi, tokenized ownership, and futarchic governance, creating the core user-facing applications that will define a new paradigm for founders, investors, and traders.

As a Frontend Engineer, you will be responsible for developing and maintaining the core user-facing applications of our protocol. You will translate complex crypto concepts and governance mechanics into beautiful, intuitive, and highly performant interfaces.

What You'll Build (Key Applications):

1. Interface (Main Web App): The primary application where users interact with the protocol for investing and ownership management.
2. Landing Page: The marketing site that tells the platform's story.
3. Governance Layers: Specialized, intuitive interfaces for decision market participation and voting.

Principal Software Engineer, Backend Infrastructure (Remote, US)

Location: US (remote-first, office optional), will consider strong profiles from Canada. EST preferred.

Compensation: $220K - $300K

Are you a technical leader ready to build the next generation of financial infrastructure?

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of secure, resilient systems for the evolving financial era. Our client is hiring a Principal Software Engineer to lead the design, development, and scaling of their core backend systems. This is a high-impact, remote-first role for someone who excels at setting technical direction and owning critical projects end-to-end.

As a Principal Software Engineer, you will be more than just a coder; you will be a key driver of technical strategy and execution. You will own mission-critical projects while setting the technical direction and ensuring their platform is fast, resilient, and secure under the high-stakes demands of financial workflows.

Lead/Senior Front-End Engineer (DeFi Infrastructure on Solana)

Location: Remote - PST-CAT preference

Compensation: Competitive

We are building the next generation of Decentralized Finance (DeFi) liquidity infrastructure on Solana. Our platform solves major industry problems by moving beyond traditional over-collateralized lending. We enable under-collateralized borrowing, programmable margin accounts, and composable strategies, all through one seamless application, unlocking capital efficiency and reducing risk.

We are seeking a foundational hire, a Lead/Senior Front-End Engineer, to own and drive the frontend of our flagship platform. This role will shape the entire user experience, technical architecture, and future frontend engineering culture.

As the go-to person for all things frontend, you will be responsible for defining the technical vision and delivering a world-class, high-performance user experience for advanced DeFi users.

Mercier Consultancy MD is excited to announce various Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! If you are fluent in Italian and looking for an enriching international experience, this is your chance to work in a vibrant location while contributing to a thriving company. We are seeking motivated individuals to join our dynamic teams across multiple sectors, offering valuable support and services to our clients.

Key Responsibilities

• Provide exceptional service and support to Italian-speaking clients through telephone, email, and chat communications.
• Assist customers with inquiries, product information, and issue resolution across various departments.
• Document customer interactions effectively in our CRM system for quality assurance and training purposes.
• Support and collaborate with team members to enhance customer experience and service delivery.
• Stay informed about company products, services, and industry trends to deliver accurate assistance.
• Participate in training programs to continuously improve your skills and knowledge within the role.

Requirements

Mercier Consultancy MD is excited to announce multiple Czech Speaking job opportunities in Greece! We are offering a fully paid relocation package for candidates eager to immerse themselves in a new culture while leveraging their language skills in a dynamic work environment. As part of our team, you will engage with Czech-speaking clients across various roles, providing excellent customer service and support in a thriving industry.

Key Responsibilities

• Communicate effectively in Czech with clients through various channels including phone, email, and live chat.
• Address customer inquiries, providing information and solutions to enhance their experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with team members to ensure a seamless service delivery and customer satisfaction.
• Assist with administrative tasks and reporting as required to support operational efficiency.
• Stay updated on products/services and industry changes to better assist clients.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for Czech speakers looking to work in Greece! We are looking for motivated individuals to join our team, and we provide a fully paid relocation package to make your transition smooth and easy. This position allows you to work in a vibrant environment outside of your home country while immersing yourself in Greek culture.

Key Responsibilities

• Provide excellent customer service in Czech across various communication channels, including phone, email, and live chat.
• Assist clients with their inquiries, keeping them informed about our products and services.
• Document customer interactions accurately to ensure an organized follow-up process.
• Resolve customer complaints and issues professionally, striving for prompt and effective solutions.
• Collaborate with team members to continuously improve processes and enhance customer satisfaction.
• Stay informed about industry trends and product updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Swedish Customer Service Agent at a leading fashion website. This role provides the unique chance to work in beautiful Greece while assisting Swedish-speaking customers in navigating their online shopping experience.

Responsibilities

• Provide outstanding support to Swedish-speaking customers via phone, email, and chat regarding their inquiries about fashion products and services.
• Assist customers with order placements, returns, and exchanges while ensuring a smooth shopping experience.
• Troubleshoot and resolve customer complaints in a professional and timely manner.
• Document all customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to improve service processes and enhance overall customer satisfaction.
• Stay updated on fashion trends, product offerings, and promotions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer Spanish Speaking Jobs in Greece with a fully paid relocation package! This unique opportunity allows you to start a fulfilling career while embracing a new culture in beautiful Greece. We are seeking motivated individuals who are fluent in Spanish and eager to contribute to our team's success across various roles within our company.

Key Responsibilities

• Engage with Spanish-speaking clients and customers, providing excellent service across multiple channels (phone, email, live chat).
• Assist with inquiries related to products, services, and any other relevant information.
• Document customer interactions and ensure accurate data entry in our CRM systems.
• Identify and resolve customer issues promptly, ensuring a seamless experience.
• Collaborate with diverse teams to enhance service delivery and efficiency.
• Stay updated on company products, services, and industry trends to provide informed support.

Requirements