Join Mercier Consultancy MD as a Danish Speaking Solutions Consultant in Sofia, Bulgaria, where we provide fully paid relocation for the right candidate! This exciting opportunity invites you to engage with clients, understand their unique challenges, and help them achieve business success through tailored solutions. If you are passionate about technology, problem-solving, and delivering exceptional client service, we want to hear from you!

Key Responsibilities

• Conduct deep consultations with clients to identify their specific needs and objectives.
• Develop and propose customized solutions that effectively address client challenges and enhance their operations.
• Act as a trusted advisor by providing insightful recommendations and strategies based on industry best practices.
• Work collaboratively with internal teams to ensure the successful implementation of solutions and maintain ongoing client support.
• Provide training sessions to clients, ensuring they maximize the value of our products and services.
• Stay informed about market trends and emerging technologies to offer relevant insights during client engagements.

Requirements

• Werken met het volledige Microsoft-ecosysteem binnen verschillende klantomgevingen 

• Doorgroeimogelijkheden buiten D365 F&O 

Stap aan boord als Supply Chain Consultant en word medereiziger in onze missie om klanten vooruit te helpen. Jij weet hoe je met externe partijen schakelt om deze koppelingen soepel te realiseren. Dankzij jouw expertise ben je een betrouwbare adviseur die vertrouwen wekt en relaties opbouwt.  

Als Supply Chain Consultant ben jij de schakel tussen complexe productie- en logistieke processen en slimme oplossingen in Microsoft Dynamics 365 F&O.Jij vertaalt klantuitdagingen; van voorraadbeheer en productieplanning tot integraties met MES, PDM of WMS naar een optimaal werkend systeem. 

Je werkt nauw samen met key-users, begeleidt optimalisatietrajecten en adviseert over toekomstige Microsoft-ontwikkelingen. Jouw kennis en communicatieve kracht zorgen voor sterke partnerships en innovatieve oplossingen voor onze klanten. 

Jouw reisgezelschap  

Mercier Consultancy MD is excited to announce opportunities for Icelandic Speaking professionals to join our team in beautiful Bulgaria, complete with a fully paid relocation package! In this role, you will be an integral part of our team, providing outstanding support and services to our Icelandic-speaking clients. This position offers an exceptional chance to advance your career while experiencing the rich culture and stunning landscapes of Bulgaria.

Key Responsibilities

• Communicate effectively with Icelandic-speaking clients, addressing inquiries and providing top-notch assistance through various channels such as phone, email, and chat.
• Assist clients with product information, account management, and troubleshooting, ensuring a seamless customer experience.
• Document client interactions in our CRM system, maintaining accurate records for follow-up and reporting purposes.
• Collaborate with internal teams to enhance service offerings based on client feedback and market insights.
• Stay updated on product knowledge, industry trends, and best practices to offer informed and professional support to clients.
• Participate in team meetings and contribute to discussions aimed at improving overall customer satisfaction.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Experience Agent, providing the flexibility to work remotely from Greece! We are looking for driven individuals who are committed to delivering exceptional customer service and enhancing the experience of our Swedish-speaking clients. As a vital part of our customer service team, you will be responsible for addressing inquiries and ensuring a supportive and informative interaction.

Key Responsibilities

• Offer outstanding customer support in Swedish through various communication channels, including phone, email, and chat.
• Effectively manage customer queries and issues, ensuring prompt and accurate resolutions.
• Document customer interactions and maintain up-to-date records in our CRM system.
• Collect and relay customer feedback to contribute to continuous improvement of our services.
• Work collaboratively with team members to share customer insights and enhance service offerings.
• Stay knowledgeable about our products, promotions, and best practices in customer service.

Requirements

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty.

Key Responsibilities

• Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat.
• Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns.
• Maintain accurate and organized records of customer interactions in our CRM system.
• Gather and analyze customer feedback to identify opportunities for improving service quality.
• Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience.
• Stay current with product information, services, and industry trends to effectively assist customers.

Requirements

Mercier Consultancy MD is delighted to offer the opportunity for a Norwegian Speaking Customer Experience Agent to join our remote team from Greece! We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will be instrumental in ensuring our Norwegian-speaking customers receive the highest level of support and satisfaction.

Key Responsibilities

• Provide exceptional customer service in Norwegian across multiple channels, including phone, email, and chat.
• Effectively resolve customer inquiries and issues to ensure a positive experience.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Gather and analyze customer feedback to enhance service offerings and improve processes.
• Work collaboratively with team members to optimize customer experiences and share best practices.
• Stay informed about company products, services, and industry trends to provide accurate information to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Norwegian Speaking Customer Experience Agent, providing the opportunity to work remotely from Greece! We are seeking passionate individuals who are dedicated to delivering excellent customer support to our Norwegian-speaking clientele. In this role, you will help create positive customer experiences and contribute to our mission of outstanding service.

Key Responsibilities

• Provide high-quality customer service in Norwegian through various channels, including phone, email, and chat.
• Effectively handle customer inquiries, ensuring prompt resolution of issues and concerns.
• Document customer interactions accurately and maintain detailed records in our CRM system.
• Collect customer feedback to identify opportunities for service enhancements and improvements.
• Collaborate with team members to share insights and best practices, enhancing the customer experience across all touchpoints.
• Stay updated on products, services, and industry trends to assist customers effectively and knowledgeably.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.

Key Responsibilities

• Provide top-notch technical support to Dutch-speaking customers.
• Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
• Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
• Maintain detailed documentation of customer interactions and issues in the CRM system.
• Collaborate with internal teams to address complex technical challenges and improve service delivery.
• Stay informed about products, service updates, and best practices in technical support.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for a Dutch Speaking Customer Service Advisor who is ready to relocate to the stunning landscapes of Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture.

As a part of our dedicated team, you will provide exceptional customer support to Dutch-speaking clients, ensuring their experience is smooth and enjoyable. This position comes with the chance to develop your career in a dynamic environment while enjoying the Mediterranean lifestyle.

Key Responsibilities:

• Respond to inquiries from Dutch-speaking customers through various communication channels, including phone, email, and live chat.
• Deliver outstanding service by resolving issues and answering questions with professionalism and enthusiasm.
• Accurately document customer interactions to improve service quality and internal processes.
• Collaborate with other team members to share best practices and enhance overall customer satisfaction.
• Engage in training programs to continuously develop your skills and product knowledge.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Agent and enjoy the flexibility of working remotely from Greece! We are looking for enthusiastic individuals who are dedicated to providing outstanding service to our Dutch-speaking customers. This role offers you the opportunity to engage with clients, assist with their inquiries, and contribute to their overall satisfaction.

Key Responsibilities

• Provide excellent customer support in Dutch through various platforms, including phone, email, and chat.
• Handle inquiries effectively, ensuring customer concerns are resolved in a timely manner.
• Maintain accurate records of customer interactions in our CRM system.
• Identify opportunities to enhance the customer experience and recommend solutions to improve service delivery.
• Collaborate with the team to share insights and feedback regarding customer trends and needs.
• Keep up to date with product knowledge, trends, and best practices in customer service.

Requirements