German Speaking Customer Service for Sports Betting Platform - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.
Key Responsibilities
- Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German.
- Provide guidance on using the sports betting platform and explain features, odds, and betting rules.
- Handle complaints and resolve issues with a focus on customer satisfaction.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with internal teams to enhance the customer experience and promote responsible betting.
- Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers.
Requirements