Polish Speaking Customer Service for Finance industry
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for finance and a commitment to providing outstanding customer service. In this position, you will assist clients in navigating financial products and services while effectively communicating in Polish, ensuring a seamless and positive customer experience.
Key Responsibilities
- Manage customer inquiries regarding financial services, products, and account management via phone, email, and chat in Polish.
- Provide clear and accurate information on banking products, investment options, and loan services.
- Assist customers with account issues, transactions, and general financial advice.
- Resolve customer complaints and concerns promptly to maintain high satisfaction levels.
- Document all customer interactions accurately within our CRM platform.
- Collaborate with other departments to ensure comprehensive support for customers.
- Stay updated on financial regulations and products to provide informed assistance.
Requirements