account management

Spanish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the finance industry. This position is an excellent opportunity for individuals who are driven, detail-oriented, and enjoy helping customers with their financial inquiries. As a customer service representative, you will provide essential support to clients in Spanish, ensuring they receive accurate information and assistance with their financial needs.


Key Responsibilities

  • Handle customer inquiries regarding financial products and services via phone, email, and chat in Spanish.
  • Provide assistance with account management, transactions, and troubleshooting issues.
  • Educate clients on financial policies, procedures, and regulations.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with financial advisors and back-office teams to resolve customer concerns.
  • Stay updated on financial industry trends and company offerings to deliver exceptional service.

Requirements

Job Skills

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Spanish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is pleased to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Energy sector, specifically in the Oil & Gas industry. If you have a passion for providing excellent customer service and an interest in energy solutions, this is your chance to join a dedicated team. You will assist customers in navigating their inquiries and deliver essential information in Spanish, ensuring a seamless experience in this critical field.


Key Responsibilities

  • Respond to customer inquiries related to oil and gas products and services via phone, email, and chat in Spanish.
  • Provide information on service options, pricing, and compliance with regulations.
  • Assist customers with account management and troubleshooting technical issues.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with internal departments to ensure effective resolution of customer issues.
  • Stay updated on industry developments and company offerings to provide timely information.

Requirements

Job Skills

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Spanish Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an outstanding opportunity for Spanish Speaking Customer Service Representatives in the banking industry. If you are passionate about finance and enjoy providing top-notch customer support, this role is an excellent fit for you. In this position, you will assist clients with their banking needs, ensuring they receive clear and accurate information in Spanish.


Key Responsibilities

  • Respond to customer inquiries regarding banking products and services, account management, and financial transactions in Spanish.
  • Assist customers with online banking, including troubleshooting issues and providing guidance.
  • Educate clients about financial products, services, and policies to enhance their banking experience.
  • Resolve inquiries and complaints with professionalism, aiming to achieve high customer satisfaction.
  • Document all customer interactions in the CRM system accurately.
  • Collaborate with other banking departments to ensure seamless service delivery.
  • Stay up-to-date on banking regulations and product offerings to provide informed customer support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives in the fast-paced and exciting social media industry. In this role, you will be at the forefront of customer interaction, helping users navigate social media platforms while providing excellent support in Portuguese. Your passion for communication and social engagement will be key in enhancing the user experience.


Key Responsibilities

  • Respond to customer inquiries and support requests related to social media platforms via phone, email, and chat in Portuguese.
  • Troubleshoot user issues with account management, including profile setup, security settings, and content queries.
  • Provide insights and guidance to users on best practices for using social media services effectively.
  • Document all customer interactions and resolutions accurately in the CRM system.
  • Collaborate with technical teams to escalate and resolve complex issues as needed.
  • Stay updated on platform updates, trends, and user policies to provide relevant information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to providing excellent customer service, this position is perfect for you. In this role, you will assist customers and clients in understanding renewable energy solutions, while delivering exceptional service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Portuguese.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting.
  • Document all customer interactions accurately in our CRM system, following regulatory compliance.
  • Collaborate with technical teams to resolve issues and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Portuguese Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals who are enthusiastic about media services and enjoy helping customers navigate their options. As a representative, you will assist clients with their inquiries and ensure they receive the best experience possible in a vibrant and fast-paced environment.


Key Responsibilities

  • Provide exceptional customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Portuguese.
  • Assist customers with account management, including adjustments to subscriptions and troubleshooting service issues.
  • Offer information about new releases, features, and promotions within the media and entertainment sector.
  • Resolve customer complaints efficiently and strive to ensure satisfaction.
  • Document customer interactions accurately for future reference and follow-up.
  • Collaborate with internal teams to enhance service delivery and address customer needs.
  • Stay up-to-date on industry trends and company offerings to provide current information to customers.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Portuguese Speaking Customer Service Representatives in the Energy sector, focusing on the Oil & Gas industry. This position is perfect for individuals who are enthusiastic about delivering top-notch customer support and are eager to assist clients with their energy needs. In this role, you will communicate with customers in Portuguese, providing them with essential information and assistance related to oil and gas services.


Key Responsibilities

  • Manage customer inquiries regarding oil and gas products and services via phone, email, and chat in Portuguese.
  • Provide accurate and timely information on pricing, availability, and service options.
  • Assist customers with account management and handling service-related issues.
  • Document all customer interactions efficiently and maintain accurate records in the CRM system.
  • Collaborate with technical teams to resolve customer concerns effectively.
  • Stay up-to-date on industry regulations and company offerings to provide informed support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who thrive in a financial environment and are dedicated to providing excellent customer service. You will assist clients in navigating banking services, answering inquiries, and ensuring a smooth banking experience—all while communicating in Portuguese.


Key Responsibilities

  • Handle customer inquiries about banking products, services, and account management via phone, email, and chat in Portuguese.
  • Provide accurate information on account balances, transaction details, and financial products.
  • Assist customers with opening accounts, applying for loans, and resolving account issues.
  • Document all customer interactions accurately in the CRM system for follow-up.
  • Collaborate with banking teams to enhance service delivery and address customer concerns.
  • Stay informed about banking regulations and company policies to ensure compliance and accuracy.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Portuguese Speaking Customer Service Representatives in the automotive industry. This role offers a fantastic opportunity for individuals who are enthusiastic about customer support and have a passion for automotive products and services. As a member of our team, you will assist customers in navigating their inquiries, providing them with the necessary information and support in Portuguese.


Key Responsibilities

  • Handle customer inquiries regarding automotive products and services via phone, email, and chat in Portuguese.
  • Provide detailed information on vehicle features, pricing, service options, and warranty details.
  • Assist customers with their account management, including service bookings and inquiries about maintenance.
  • Resolve issues and complaints efficiently, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system to maintain comprehensive records.
  • Collaborate with internal teams to ensure timely responses to customer questions and issues.
  • Stay updated on automotive industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are enthusiastic about technology and have a passion for assisting customers with their telecommunications needs. As a representative, you will provide essential support in Polish, ensuring that customers receive timely and effective solutions to their inquiries.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, rates, and troubleshooting via phone, email, and chat in Polish.
  • Provide guidance on service activation, account management, and device usage.
  • Resolve customer complaints and technical issues while ensuring a high level of satisfaction.
  • Accurately document customer interactions in the CRM system for reference and follow-up.
  • Stay informed about current telecommunications products, services, and promotions.
  • Work collaboratively with internal teams to enhance service delivery and customer experience.

Requirements

Job Skills

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