Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Energy Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about customer support and the energy sector. You will engage with customers in German, assisting them with inquiries and providing top-notch service from the comfort of your home.

Key Responsibilities

• Handle customer inquiries related to energy services, billing, and account management via phone, email, and chat in German.
• Provide detailed information on energy solutions, service plans, and product offerings.
• Assist customers with troubleshooting issues and resolving inquiries efficiently.
• Document all interactions accurately in our CRM system for tracking and follow-up.
• Collaborate with internal teams to ensure comprehensive customer support and issue resolution.
• Stay updated on the latest energy market trends and company offerings to inform clients.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join a leading Digital Wallet Provider in Greece. This role offers a unique chance to work in a dynamic environment while assisting clients with their digital wallet inquiries and providing exceptional customer service in German.

Key Responsibilities

• Handle customer inquiries regarding digital wallet services, transactions, and account management via phone, email, and live chat in German.
• Provide assistance with troubleshooting issues related to digital payments and account access.
• Educate customers about features, security measures, and benefits of using the digital wallet.
• Document all customer interactions accurately in the CRM system for tracking and reporting.
• Collaborate with technical teams to address complex issues and ensure prompt resolutions.
• Stay updated on industry trends, new features, and regulatory changes affecting digital payments.

Requirements

Motia is seeking a dynamic and results-driven Senior Sales Executive to join our high-performing sales team in Bellshill.

In this role, you will be responsible for driving revenue growth by acquiring new customers and maintaining strong relationships with existing clients. You will utilise advanced sales techniques and our portfolio of Fuel Cards (Shell, BP, Esso, Texaco, Allstar, and more) and fleet products to effectively guide prospects throughout the sales process.

Please note this is an office-based Sales role working from our Bellshill office within Strathclyde Business Park. Please check your commute to ML4 3RA before applying, there is free parking available on site, but public transport links can be limited.

Please note we are recruiting for our intake on 26th January 2026.

Key Responsibilities:

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives at a leading Telecom Company in Greece. This role is ideal for individuals who are enthusiastic about telecommunications and committed to providing exceptional customer support. As a representative, you will assist Italian-speaking customers with their inquiries and technical support needs while ensuring a seamless and friendly experience.

Key Responsibilities

• Handle customer inquiries regarding telecom products, services, and account management via phone, email, and live chat in Italian.
• Provide detailed information about plans, pricing, and technical troubleshooting.
• Assist customers with billing inquiries, account changes, and service-related questions.
• Resolve customer complaints and technical issues effectively, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to address and resolve any product or service issues.
• Stay informed about the latest telecom advancements and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to provide an amazing opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. This role is perfect for individuals who have a passion for technology and a commitment to delivering exceptional customer support. As a representative, you will assist customers in Italian, providing them with guidance on tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products, services, and troubleshooting via phone, email, and chat in Italian.
• Assist customers with account management, product setup, and technical issues.
• Provide detailed information on product specifications, pricing, and available support services.
• Resolve customer concerns promptly, ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with the technical team to address complex issues and enhance customer service.
• Stay updated on the latest tech trends and company offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to present an opportunity for German Speaking Customer Service Representatives for a leading Telecom Company based in Greece. This role is perfect for individuals who are passionate about technology and telecommunications, and who excel in delivering high-quality customer support in German. As a customer service representative, you will assist clients in navigating their telecom inquiries while providing exceptional service.

Key Responsibilities

• Manage customer inquiries regarding telecom products, services, and billing via phone, email, and chat in German.
• Provide clear and accurate information about plans, coverage, and device specifications.
• Assist customers with service setup, troubleshooting, and account management.
• Resolve any issues or complaints efficiently to ensure a positive customer experience.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to enhance customer satisfaction and address service-related questions.
• Stay updated on the latest telecom offerings and promotions to provide relevant information to customers.

Requirements

We are looking for an enthusiastic and results-oriented Customer Success Specialist for one of our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

We are looking for an enthusiastic and results-oriented Customer Success Specialist for one of our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success;
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

Mercier Consultancy MD is proud to present an exciting opportunity for a German Speaking Support Agent to join our team for a prestigious Swiss telecom company. This position is based in Greece and is perfect for individuals looking to advance their careers in customer service within the telecommunications sector. As a German Speaking Support Agent, you will be responsible for assisting German-speaking customers with their inquiries and providing them with top-notch support.

Key Responsibilities

• Deliver excellent customer service to German-speaking clients through phone, email, and live chat.
• Assist customers with inquiries related to telecom services, billing, and account management.
• Effectively resolve customer issues and complaints to ensure satisfaction.
• Document all customer interactions and issues in our CRM system for accurate tracking and follow-up.
• Collaborate with other departments to address complex inquiries and enhance overall customer experience.
• Stay informed about the company's products, services, and promotions to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a Magical Streaming Service, with a unique opportunity to work in beautiful Greece! This position is perfect for individuals who are passionate about entertainment and customer service, and who want to help others enjoy their favorite shows and movies. As a member of our dynamic team, you will provide exceptional support to customers in German while creating a little magic in their streaming experience.

Key Responsibilities

• Handle customer inquiries related to streaming service content, subscriptions, and technical issues via phone, email, and chat in German.
• Provide detailed information about available content, features, and subscription options.
• Assist customers with account management, billing questions, and troubleshooting service issues.
• Resolve customer complaints swiftly while ensuring a positive experience.
• Document all interactions accurately in the CRM system for tracking and quality assurance.
• Work collaboratively with other teams to ensure smooth service delivery and enhance user satisfaction.
• Stay up-to-date with new content releases and platform features to effectively assist customers.

Requirements