slovak

Slovak Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about supporting clients in a cutting-edge field and are dedicated to providing outstanding customer experiences. As a representative, you will assist customers with inquiries related to our biotechnology products and services, ensuring they receive the assistance they need in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products and services through phone, email, and chat in Slovak.
  • Provide detailed information about product features, usage, and compliance requirements.
  • Collaborate with technical teams to troubleshoot issues and provide effective solutions.
  • Document customer interactions accurately and follow up to ensure ongoing satisfaction.
  • Work closely with sales and product teams to enhance the customer care experience.
  • Stay up to date with biotechnology advancements and product offerings to assist clients effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Slovak Speaking Customer Service Representatives in the banking industry. This position is perfect for individuals who have a keen interest in finance and enjoy helping customers navigate their banking needs. As a part of our dedicated team, you will provide exceptional support and service to clients, using your Slovak language skills to ensure clear communication.


Key Responsibilities

  • Handle customer inquiries related to banking services, account management, and financial products via phone, email, and chat in Slovak.
  • Educate clients on banking processes, account features, and online banking tools.
  • Assist customers with troubleshooting issues related to transactions and account discrepancies.
  • Document all customer interactions accurately and ensure follow-up as needed.
  • Collaborate with internal teams to resolve complex customer issues efficiently.
  • Maintain up-to-date knowledge of banking regulations and financial products.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals passionate about aviation and customer service. As a member of our team, you will assist customers with their inquiries related to flights, bookings, and aviation services, all while providing exceptional support in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding aviation services, flight bookings, and travel information via phone, email, and live chat in Slovak.
  • Provide assistance with ticketing, changes, cancellations, and related services.
  • Resolve customer complaints and concerns in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Document all interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with airline partners and operational teams to provide customers with real-time updates and information.
  • Stay informed about flight schedules, aviation regulations, and industry trends to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about automotive solutions and enjoy helping customers with their inquiries. In this position, you will assist clients by providing information about automotive products and services, ensuring their needs are met with exceptional service in Slovak.


Key Responsibilities

  • Respond to customer inquiries regarding automotive products, services, and warranty information via phone, email, and chat in Slovak.
  • Provide guidance on product features, pricing, and availability.
  • Assist customers with order tracking, service bookings, and issue resolution.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical and sales teams to deliver timely solutions and updates to customers.
  • Stay informed about the latest automotive trends and developments to provide accurate information.

Requirements

Job Skills

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