slovak

Content Moderator - Polish/Czech/Slovak and English - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is seeking a skilled Content Moderator fluent in Polish, Czech, or Slovak, alongside English, to join our team in Sofia, Bulgaria! This role includes a paid relocation package, making it an ideal opportunity for individuals looking to embrace a new cultural experience while playing a critical role in maintaining a safe online community. In this position, you will be responsible for moderating user-generated content to ensure it adheres to community standards and guidelines.


Key Responsibilities

  • Moderate and evaluate online content in Polish, Czech, or Slovak, as well as English, to ensure compliance with community guidelines.
  • Classify and assess content according to established moderation policies.
  • Identify and report inappropriate content or policy violations to the necessary teams.
  • Provide insights on content trends and user engagement to improve moderation strategies.
  • Collaborate with colleagues to enhance content moderation processes.
  • Remain up-to-date on company policies regarding content moderation and community interaction.

Requirements

Job Skills

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Slovak Speaking Customer Service Agent In Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.


Responsibilities

  • Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
  • Address inquiries related to products and services, providing clear and accurate information.
  • Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
  • Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
  • Collaborate with team members to enhance the overall customer experience.
  • Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

Job Skills

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Solutions Consultant with Slovak and English

posted by: spj_bot

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Slovak and English. In this role, you will partner with clients to understand their needs and collaborate on tailored solutions that drive business success. We seek a proactive individual committed to delivering exceptional service and fostering lasting client relationships.


Key Responsibilities

  • Engage clients to thoroughly understand their requirements and business objectives.
  • Design and propose customized solutions that effectively address clients' challenges.
  • Act as a trusted advisor, providing insightful consultations and recommendations.
  • Work in collaboration with internal teams to ensure seamless delivery and implementation of solutions.
  • Provide training and ongoing support to clients, ensuring they achieve maximum value from our products and services.
  • Stay updated with industry trends and advancements to offer relevant insights to clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
  • Provide customers with detailed information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, as well as any changes or cancellations required.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain organized records in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals with a passion for technology and a commitment to delivering excellent customer support. As a representative, you will assist customers in Slovak, helping them navigate their telecommunications needs and ensuring a positive experience.


Key Responsibilities

  • Handle customer inquiries regarding telecommunications services, including plans, devices, and technical support via phone, email, and chat in Slovak.
  • Assist customers with account management, billing questions, and service updates.
  • Provide accurate and timely information about product features, promotions, and service availability.
  • Effectively resolve customer complaints and technical issues to ensure satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
  • Stay updated on new products, services, and industry developments to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to open a position for Slovak Speaking Customer Service Representatives within the Social Media industry. This role is ideal for individuals who are passionate about social media platforms and enjoy helping users maximize their online experiences. As a customer service representative, you will assist clients with their inquiries, providing support in Slovak and ensuring a high level of satisfaction.


Key Responsibilities

  • Respond to customer inquiries regarding social media services, features, and troubleshooting via phone, email, and chat in Slovak.
  • Assist users with account management, profile settings, and content issues.
  • Provide guidance on best practices for using social media platforms effectively and safely.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical teams to respond to inquiries that require specialized knowledge.
  • Stay informed about social media trends and updates to provide relevant information to users.

Requirements

Job Skills

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Slovak Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the Retail industry. This role is perfect for individuals who are dedicated to providing excellent customer service and have a strong interest in retail products and services. As a member of our team, you will assist customers with their inquiries and ensure they have a seamless shopping experience while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information on product availability, pricing, and promotions to enhance customer satisfaction.
  • Assist customers with the processing of orders, returns, and exchanges.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with other departments to streamline processes and enhance the customer experience.
  • Stay informed about product knowledge and retail trends to provide relevant and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
  • Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and technical troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for real estate and are dedicated to providing exceptional service to clients. As a customer service representative, you will assist customers in navigating their real estate queries, ensuring they receive accurate information and support in Slovak.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property management, and transactions via phone, email, and chat in Slovak.
  • Provide comprehensive information about properties, services, and market trends to clients.
  • Assist customers with application processes, bookings for viewings, and answering general real estate questions.
  • Resolve any issues or complaints from clients promptly and professionally.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with real estate agents and teams to enhance the customer experience and streamline services.
  • Stay informed about local real estate trends and regulations to provide clients with relevant guidance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
  • Provide accurate information on product availability, usage, and health recommendations.
  • Assist customers with order processing, tracking, and returns.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document all customer interactions accurately and maintain records in the CRM system.
  • Collaborate with healthcare professionals and internal teams to enhance service delivery.
  • Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Job Skills

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