Mercier Consultancy MD is excited to announce a unique opportunity for Finnish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and desire to contribute to a greener future. As a customer service representative, you will support clients and stakeholders in navigating our renewable energy solutions while providing exceptional service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products and services via phone, email, and chat in Finnish.
• Provide accurate information on service offerings, energy savings opportunities, and installation processes.
• Assist customers with account management, including service updates and maintenance queries.
• Resolve customer issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system, maintaining accurate records.
• Collaborate with technical and sales teams to ensure seamless service delivery.
• Stay updated on industry trends and new technologies in renewable energy.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who have a keen interest in healthcare and pharmaceuticals and possess a strong commitment to customer service excellence. As a key member of our customer service team, you will assist clients and healthcare professionals in accessing essential information and support in Finnish.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, services, and regulations via phone, email, and live chat in Finnish.
• Provide accurate and timely information regarding product usage, side effects, and prescribed treatments.
• Assist healthcare professionals and patients with order processing, account management, and service-related inquiries.
• Resolve customer complaints and issues effectively while ensuring compliance with industry regulations.
• Document all customer interactions and maintain detailed records in the CRM system for quality assurance.
• Collaborate with internal teams, including sales and logistics, to enhance customer support and satisfaction.
• Stay informed about pharmaceutical developments and company offerings to deliver relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Finnish Speaking Customer Service Representatives in the biotechnology industry. This role presents a unique opportunity to support clients in navigating the complex world of biotechnology products and services. If you possess a strong customer service ethos and a passion for biotechnology, we encourage you to apply and be part of our supportive team.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and protocols via phone, email, and live chat in Finnish.
• Provide clear and accurate information to clients about product usage, compliance, and industry guidelines.
• Assist with troubleshooting and coordinate with technical teams to resolve customer queries.
• Accurately document customer interactions and ensure timely follow-ups.
• Work alongside sales and product teams to enhance customer experience and satisfaction.
• Stay updated on industry developments and training opportunities to better assist clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for Finnish Speaking Customer Service Representatives in the automotive industry. This is a fantastic opportunity for individuals who are passionate about cars and dedicated to providing exceptional customer service. In this role, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive accurate and helpful information in Finnish.

Key Responsibilities

• Manage customer inquiries related to automotive services, products, and warranties via phone, email, and chat in Finnish.
• Provide customers with information regarding vehicle specifications, pricing, and service options.
• Assist customers with service requests, troubleshooting, and scheduling appointments.
• Document all customer interactions and maintain accurate records in our CRM system.
• Work closely with sales and technical teams to ensure customer needs are met effectively.
• Stay updated on automotive trends and product offerings to provide informed assistance.

Requirements

Role Overview
We are hiring five Sales Executives to expand our telematics solutions across Abu Dhabi, Dubai, and Sharjah. Reporting to the Sales & Operations Manager, these roles require strong industry knowledge, a robust network, and a passion for building lasting client relationships.

Team Structure

• Senior Sales Executive (1 position): 5+ years of experience, responsible for overseeing all three markets (Abu Dhabi, Dubai, Sharjah) and supporting the regional team.
• Regional Sales Executives (4 positions): 3–5 years of experience, with specific allocations – Abu Dhabi (1), Dubai (2), Sharjah (1).

Key Responsibilities

• Develop and execute sales strategies within the assigned market.
• Build and maintain long-term relationships with clients, ensuring ongoing satisfaction beyond initial sales.
• Achieve sales targets and contribute to overall business growth.
• Collaborate with the technical team to support seamless installations and after-sales service.
• For the Senior role: provide mentorship to the regional team and align strategies across markets.

Requirements

Role Overview
We are seeking an experienced Sales & Operations Manager to lead our sales team and oversee the technical function, ensuring installation quality and client satisfaction. This role requires a strong blend of leadership, operational oversight, and business development, backed by deep expertise in the UAE’s telematics sector.

Key Responsibilities

• Lead, mentor, and motivate the sales team to achieve targets and KPIs.
• Oversee the technical/installation team, ensuring top-quality standards and timely delivery.
• Build and maintain long-term relationships with key clients, car rental companies, and workshops.
• Act as a bridge between technical operations and sales to ensure seamless execution.
• Drive business growth through market development and leveraging existing networks.

Requirements

• Extensive experience in the telematics industry, with a proven track record of engaging with car rental companies and automotive workshops in the UAE.
• Strong network of industry contacts across the UAE.
• Demonstrated ability to manage cross-functional teams (sales + technical).
• Excellent leadership, communication, and client management skills.

DSI is a sales enablement company that has an immediate career opportunity for a sales rock star to join our expanding team. This Account Manager plays a key role in supporting DIRECTV’s sales efforts in Lodging, Institutions (L&I), and Enterprise verticals.

As the DIRECTV L&I Account Manager, you will engage in every aspect of the sales cycle including front-end lead nurturing through to closing the deals. You will work cross-functionally with our sales and project leadership. Additionally, you will collaborate with the most exciting product vendors in the entertainment space to cultivate solutions to meet their needs.

DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.

This is an in-office position that will report to our Urbandale, Iowa location.

About DSI

Mercier Consultancy MD is excited to announce an opportunity for Portuguese Speaking Customer Service Representatives in the Renewable Energy industry. This is a fantastic chance for individuals passionate about sustainability and customer service to contribute to a greener future. In this role, you will assist customers in understanding and accessing renewable energy solutions while providing exceptional support in Portuguese.

Key Responsibilities

• Handle customer inquiries related to renewable energy services and products via phone, email, and chat in Portuguese.
• Educate customers about renewable energy options, benefits, and installation processes.
• Assist in troubleshooting issues and coordinating with technical teams to resolve service inquiries.
• Document all customer interactions accurately in the CRM system.
• Work closely with sales and engineering teams to ensure customer needs are met effectively.
• Stay informed about industry developments to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for those who are passionate about technology and dedicated to providing exceptional support to customers. In this position, you will assist clients in navigating their telecommunications needs, ensuring they receive accurate information and assistance in Polish.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, including plans, devices, and billing, via phone, email, and chat in Polish.
• Provide technical support and troubleshoot service-related issues for customers.
• Educate customers on product features and guide them in making informed decisions.
• Resolve complaints and issues promptly while ensuring high levels of customer satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with sales and technical teams to enhance customer experience and service delivery.
• Stay updated on the latest telecommunications technologies and offerings.

Requirements

Mercier Consultancy MD is excited to announce an open position for Polish Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about helping clients navigate their real estate needs. As a customer service representative, you will provide support to clients in Polish, assisting them with inquiries related to property listings, transactions, and market information.

Key Responsibilities

• Manage customer inquiries regarding real estate services, property listings, and market trends via phone, email, and chat in Polish.
• Provide clients with detailed information about properties and guide them through the buying or renting process.
• Assist in scheduling property viewings and coordinating with real estate agents.
• Resolve customer concerns and complaints in a professional manner, ensuring satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with the sales team to ensure seamless communication and service delivery.
• Stay updated on real estate market developments and company offerings to better assist clients.

Requirements