Mercier Consultancy MD is excited to invite applications for the position of Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers a fully paid relocation package, making it an excellent opportunity for individuals looking to start a new adventure in a vibrant and culturally rich city. As a Content Moderator, you will play a crucial role in ensuring that user-generated content adheres to our community standards, fostering a safe and enjoyable online environment for our Polish-speaking users.

Key Responsibilities

• Review and moderate user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content according to established moderation policies.
• Identify and report instances of inappropriate content or policy violations to the appropriate teams.
• Provide insights on content patterns and user engagement to help refine moderation strategies.
• Work collaboratively with colleagues to enhance moderation processes and improve user experience.
• Stay up to date with company policies regarding content moderation and community interaction.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Player Support Specialist based in Sofia, Bulgaria, with the added benefit of a welcome bonus! This role is perfect for those who are passionate about gaming and enjoy providing exceptional support to players. As a key part of our team, you will assist Polish-speaking players with their inquiries, ensuring they have a positive and engaging gaming experience.

Key Responsibilities

• Provide outstanding player support in Polish through multiple channels, including email and chat.
• Assist players with questions related to account management, game features, and technical issues.
• Efficiently resolve player concerns to enhance overall satisfaction and retention.
• Document player interactions thoroughly to support continuous improvement in services.
• Collaborate with other departments to convey player feedback and insights for service enhancements.
• Stay updated on game developments and trends to provide informed support to players.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This is a great chance for individuals who are passionate about gaming and eager to help fellow players enhance their gaming experience. In this role, you will provide top-tier support to Polish-speaking players, addressing their various inquiries and ensuring they receive the best assistance possible.

Key Responsibilities

• Deliver high-quality support to Polish-speaking players through multiple communication channels, including ticketing systems and live chat.
• Assist players with inquiries related to game mechanics, account management, and technical issues.
• Resolve player concerns efficiently to enhance satisfaction and loyalty.
• Maintain accurate documentation of player interactions and feedback to support continuous improvement.
• Collaborate with game developers and community teams to relay player insights and concerns.
• Stay informed about new game features, updates, and best practices in customer support.

Requirements

Join Mercier Consultancy MD and embark on an exciting career opportunity with our Polish Speaking Jobs based in Sofia, Bulgaria! We offer a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. We are looking for enthusiastic individuals fluent in Polish who are eager to make a difference in customer service.

Key Responsibilities

• Manage customer interactions in Polish, providing seamless support and assistance through various channels.
• Address customer inquiries, troubleshoot issues, and ensure high levels of satisfaction.
• Document customer interactions accurately in our CRM system and follow up on any outstanding issues.
• Collaborate with other departments to ensure comprehensive customer support and service delivery.
• Stay updated on product knowledge and company policies, enabling you to provide informed advice to customers.
• Contribute to a positive team environment and assist in enhancing customer experience strategies.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.

Key Responsibilities

• Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
• Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
• Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
• Stay updated on digital safety trends and best practices to proactively enhance our community standards.
• Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
• Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
• Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
• Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
• Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements

Senior iOS Engineer (Mobile Lead, Web3 Focus)

Location: Remote - NY or CA preference - will consider US remote

Compensation: $250K - $375K

We are seeking a highly motivated and experienced Senior iOS Engineer to take the mobile lead role in shaping the user experience for an innovative, new asset layer and decentralized platform. This is a unique opportunity to drive the architecture, development, and evolution of our native iOS applications, focusing on delivering a simple, elegant, and trustworthy mobile experience for complex on-chain asset interactions.

You will act as both a hands-on technical contributor and a mentor, shaping the mobile engineering culture alongside product, design, and Web3 teams.

As the Senior iOS Engineer, you will be the mobile expert responsible for defining how users engage with our platform's next-generation asset layer. Your primary focus will be on delivering exceptional UI/UX for consumers, creators, and communities on iOS.

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements