Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.

Key Responsibilities

• Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
• Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
• Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
• Stay updated on digital safety trends and best practices to proactively enhance our community standards.
• Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
• Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
• Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
• Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
• Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements

Senior iOS Engineer (Mobile Lead, Web3 Focus)

Location: Remote - NY or CA preference - will consider US remote

Compensation: $250K - $375K

We are seeking a highly motivated and experienced Senior iOS Engineer to take the mobile lead role in shaping the user experience for an innovative, new asset layer and decentralized platform. This is a unique opportunity to drive the architecture, development, and evolution of our native iOS applications, focusing on delivering a simple, elegant, and trustworthy mobile experience for complex on-chain asset interactions.

You will act as both a hands-on technical contributor and a mentor, shaping the mobile engineering culture alongside product, design, and Web3 teams.

As the Senior iOS Engineer, you will be the mobile expert responsible for defining how users engage with our platform's next-generation asset layer. Your primary focus will be on delivering exceptional UI/UX for consumers, creators, and communities on iOS.

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a renowned Cybersecurity Company located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity and are eager to assist customers in navigating complex digital security challenges. In this position, you will communicate with clients in Polish, providing support for inquiries related to cybersecurity products and services.

Key Responsibilities

• Respond to customer inquiries about cybersecurity solutions, service offerings, and technical support via phone, email, and chat in Polish.
• Assist customers with issues related to account management, product functionalities, and troubleshooting security concerns.
• Provide clear information on cybersecurity best practices and company policies.
• Document customer interactions and troubleshooting steps accurately in the CRM system.
• Collaborate with technical support teams to address customer concerns efficiently.
• Stay informed about industry trends, cybersecurity threats, and product updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. As a customer service representative, you will assist clients in Polish, addressing their inquiries and providing the information needed to enhance their automotive experience.

Key Responsibilities

• Handle customer inquiries related to automotive products and services, including vehicle specifications, availability, and maintenance tips via phone, email, and chat in Polish.
• Provide customers with information regarding warranty claims, service bookings, and parts availability.
• Assist customers with order processing, tracking, and resolving any issues or complaints that may arise.
• Document all customer interactions comprehensively in the CRM system.
• Collaborate with technical teams to ensure that complex inquiries are addressed and resolved efficiently.
• Stay updated on automotive trends and product knowledge to provide accurate information and exceptional service.

Requirements

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are seeking a dedicated and passionate Polish Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a beautiful country while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Polish-speaking clients, ensuring all inquiries are managed with professionalism and care.
• Effectively communicate through various channels including phone, email, and chat.
• Become familiar with our client systems to provide outstanding service.
• Work closely with team members to ensure the quick resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer-oriented mindset.
• Willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Polish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Polish-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits