Mercier Consultancy MD is delighted to offer an excellent opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is designed for individuals who are passionate about healthcare and committed to providing outstanding customer service. You will be responsible for assisting customers with their pharmaceutical inquiries, ensuring they receive accurate information while communicating effectively in French.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
• Provide detailed information about product usage, benefits, and potential side effects while ensuring compliance with industry regulations.
• Assist healthcare professionals and patients with order processing, refills, and product availability.
• Resolve any issues or complaints promptly and professionally to ensure high levels of customer satisfaction.
• Document all interactions accurately in the CRM system, adhering to privacy and regulatory standards.
• Collaborate with clinical teams to provide customers with timely and relevant information.
• Stay informed about industry trends, new products, and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have an interest in the construction sector, this is an ideal role for you. You will be responsible for assisting clients with their inquiries, providing detailed information about construction services and products, and ensuring a positive customer experience in French.

Key Responsibilities

• Handle inquiries from customers related to construction services, project details, and product availability via phone, email, and chat in French.
• Provide timely and accurate information regarding project status, timelines, and cost estimates.
• Assist clients with order processing and any issues that arise during the customer journey.
• Document all interactions with customers in the CRM system to maintain comprehensive records.
• Collaborate with project managers and technical teams to resolve client issues efficiently.
• Stay updated on industry trends, products, and services to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the automotive industry. This position offers an excellent opportunity for individuals who are passionate about cars and committed to providing top-notch customer service. In this role, you will assist customers in Spanish, guiding them through inquiries related to automotive products and services and ensuring a smooth and pleasant experience.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and warranty options via phone, email, and live chat in Spanish.
• Educate customers about features, benefits, and services offered in the automotive sector.
• Assist with technical support, service scheduling, and order processing.
• Resolve customer issues and complaints promptly and professionally.
• Document every customer interaction accurately in our customer relationship management (CRM) system.
• Collaborate with sales and technical teams to ensure timely service delivery and customer satisfaction.
• Stay up-to-date with automotive trends and service updates to enhance customer support.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for customer interaction and excellence in service. As a member of our customer service team, you will assist customers with their inquiries related to products, services, and experiences, all while communicating effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Portuguese.
• Provide detailed information on product availability, pricing, and promotional offers.
• Assist customers with order processing, returns, and exchanges.
• Resolve any customer complaints and issues with a positive and solutions-oriented approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about providing exceptional customer experiences and are fluent in Polish. As a customer service representative, you will be the first point of contact for customers seeking assistance and will play a vital role in ensuring their satisfaction with our products and services.

Key Responsibilities

• Handle customer inquiries related to retail products, order statuses, and store policies via phone, email, and live chat in Polish.
• Provide guidance on product features, recommendations, and usage.
• Assist customers with order processing, returns, and exchanges efficiently.
• Resolve customer complaints and issues with empathy and professionalism.
• Document all customer interactions accurately in the CRM system for follow-up purposes.
• Collaborate with team members to share customer feedback and improve service delivery.
• Stay updated on retail promotions, new products, and inventory levels to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the Manufacturing industry. This role offers a fantastic opportunity for individuals who are passionate about customer service and have a keen interest in the manufacturing sector. As a representative, you will assist customers in navigating their inquiries and ensuring they receive the best possible support in their native language.

Key Responsibilities

• Manage customer inquiries related to manufacturing products and services via phone, email, and live chat in Nordic languages (Swedish, Norwegian, Danish, or Finnish).
• Provide detailed product information, pricing, and specifications to assist customers in their purchasing decisions.
• Support customers with order processing, tracking, and issues related to delivery.
• Document all customer interactions accurately to maintain up-to-date records in the CRM system.
• Collaborate with sales and production teams to resolve customer issues efficiently.
• Stay informed about industry trends and product developments to better assist customers.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Nordic Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are enthusiastic about providing customer support in a dynamic and growing sector. You will play a key role in assisting clients across the Nordic region with their inquiries and ensuring they receive top-notch service while communicating in their native languages.

Key Responsibilities

• Handle customer inquiries related to construction services and products via phone, email, and chat in various Nordic languages.
• Provide information on project specifications, pricing, and timelines.
• Assist customers with order processing and any changes required during the project lifecycle.
• Resolve customer complaints and issues promptly with a focus on achieving customer satisfaction.
• Document customer interactions meticulously to maintain comprehensive records.
• Work collaboratively with sales and project management teams to enhance customer service delivery.
• Stay updated on industry trends and best practices to effectively assist clients.

Requirements

As an Client Service Manager, you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment. Your primary objective will be to ensure that orders are processed in a timely manner, with a strong focus on accuracy and attention to detail. You will play a crucial role in ensuring customer satisfaction by coordinating order processing activities and maintaining effective communication with internal teams and external partners. 

Requirements

ALUMIL, one of the leading manufacturers of architectural aluminum systems, is looking for a Warehouse Associate to join our growing team. Operating in an international environment, we value teamwork, responsibility, and a strong willingness to learn and grow.

About the Role

As a Warehouse Associate, you will play a key role in the day-to-day operations of our warehouse, ensuring smooth order processing and efficient inventory management.

This is an excellent opportunity for someone who is eager to work in a multinational environment, ready to take on challenges, and motivated to develop both personally and professionally.

Key Responsibilities

• Inspect incoming goods and record them in the system.
• Organize and store products appropriately to ensure smooth warehouse operations.
• Pick customer orders and prepare them for shipment (order picking & packing).
• Prepare shipping documentation and ensure accurate loading.
• Manage and update inventory using ERP/WMS systems.
• Collaborate closely with other teams (e.g., procurement, logistics, sales).

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business line of your own.

What You’ll Do

• Own a market — you will be focused on a specific industry based on your prior experience, and you’ll be responsible for growing it as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe