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French Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Biotechnology industry. This role is tailored for individuals who are passionate about science and technology and possess a strong commitment to delivering exceptional customer support. As a customer service representative, you will engage with clients in French, assisting them with product inquiries and ensuring their needs are met effectively.


Key Responsibilities

  • Manage customer inquiries related to biotechnology products and services via phone, email, and live chat in French.
  • Provide detailed information on product specifications, applications, and industry regulations.
  • Assist customers with order processing, account management, and troubleshooting technical issues.
  • Resolve customer complaints and concerns promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in our CRM system for reference and follow-up.
  • Collaborate with technical and sales teams to provide support and enhance customer experience.
  • Stay updated on industry advancements and product offerings to provide current information to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Fashion industry - Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Fashion industry, tailored for our operations in Greece. This role is ideal for individuals passionate about fashion and committed to providing exceptional customer service. As a representative, you will engage with customers in Spanish, assisting them with their inquiries regarding our fashion products and ensuring a stylish shopping experience.


Key Responsibilities

  • Handle customer inquiries related to fashion products, orders, and returns via phone, email, and live chat in Spanish.
  • Provide guidance on sizing, style recommendations, and product availability.
  • Assist customers with order processing, payment issues, and shipping information.
  • Resolve customer complaints and issues promptly and effectively, ensuring a positive experience.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with the merchandising and logistics teams to enhance the customer experience.
  • Stay updated on current fashion trends and product knowledge to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the retail industry! This role is ideal for individuals who are enthusiastic about customer interaction and possess a strong passion for retail products and services. As a customer service representative, you will assist customers in their shopping experiences, providing knowledgeable and friendly support in Italian.


Key Responsibilities

  • Respond to customer inquiries related to retail products, orders, and store policies via phone, email, and live chat in Italian.
  • Offer guidance and recommendations based on customer needs and preferences.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve customer complaints and issues with professionalism and empathy.
  • Document all interactions accurately within the customer management system.
  • Collaborate with other team members to improve service delivery and customer satisfaction.
  • Stay updated on retail product offerings, promotions, and industry trends.

Requirements

Job Skills

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French Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an excellent opportunity for French Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is designed for individuals who are passionate about healthcare and committed to providing outstanding customer service. You will be responsible for assisting customers with their pharmaceutical inquiries, ensuring they receive accurate information while communicating effectively in French.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and chat in French.
  • Provide detailed information about product usage, benefits, and potential side effects while ensuring compliance with industry regulations.
  • Assist healthcare professionals and patients with order processing, refills, and product availability.
  • Resolve any issues or complaints promptly and professionally to ensure high levels of customer satisfaction.
  • Document all interactions accurately in the CRM system, adhering to privacy and regulatory standards.
  • Collaborate with clinical teams to provide customers with timely and relevant information.
  • Stay informed about industry trends, new products, and company offerings to enhance customer interactions.

Requirements

Job Skills

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French Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for French Speaking Customer Service Representatives in the Construction industry. If you are passionate about customer service and have an interest in the construction sector, this is an ideal role for you. You will be responsible for assisting clients with their inquiries, providing detailed information about construction services and products, and ensuring a positive customer experience in French.


Key Responsibilities

  • Handle inquiries from customers related to construction services, project details, and product availability via phone, email, and chat in French.
  • Provide timely and accurate information regarding project status, timelines, and cost estimates.
  • Assist clients with order processing and any issues that arise during the customer journey.
  • Document all interactions with customers in the CRM system to maintain comprehensive records.
  • Collaborate with project managers and technical teams to resolve client issues efficiently.
  • Stay updated on industry trends, products, and services to better assist customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the automotive industry. This position offers an excellent opportunity for individuals who are passionate about cars and committed to providing top-notch customer service. In this role, you will assist customers in Spanish, guiding them through inquiries related to automotive products and services and ensuring a smooth and pleasant experience.


Key Responsibilities

  • Handle customer inquiries related to automotive products, services, and warranty options via phone, email, and live chat in Spanish.
  • Educate customers about features, benefits, and services offered in the automotive sector.
  • Assist with technical support, service scheduling, and order processing.
  • Resolve customer issues and complaints promptly and professionally.
  • Document every customer interaction accurately in our customer relationship management (CRM) system.
  • Collaborate with sales and technical teams to ensure timely service delivery and customer satisfaction.
  • Stay up-to-date with automotive trends and service updates to enhance customer support.

Requirements

Job Skills

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Portuguese Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for customer interaction and excellence in service. As a member of our customer service team, you will assist customers with their inquiries related to products, services, and experiences, all while communicating effectively in Portuguese.


Key Responsibilities

  • Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Portuguese.
  • Provide detailed information on product availability, pricing, and promotional offers.
  • Assist customers with order processing, returns, and exchanges.
  • Resolve any customer complaints and issues with a positive and solutions-oriented approach.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry. This position is perfect for individuals who are enthusiastic about providing exceptional customer experiences and are fluent in Polish. As a customer service representative, you will be the first point of contact for customers seeking assistance and will play a vital role in ensuring their satisfaction with our products and services.


Key Responsibilities

  • Handle customer inquiries related to retail products, order statuses, and store policies via phone, email, and live chat in Polish.
  • Provide guidance on product features, recommendations, and usage.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve customer complaints and issues with empathy and professionalism.
  • Document all customer interactions accurately in the CRM system for follow-up purposes.
  • Collaborate with team members to share customer feedback and improve service delivery.
  • Stay updated on retail promotions, new products, and inventory levels to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the Manufacturing industry. This role offers a fantastic opportunity for individuals who are passionate about customer service and have a keen interest in the manufacturing sector. As a representative, you will assist customers in navigating their inquiries and ensuring they receive the best possible support in their native language.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products and services via phone, email, and live chat in Nordic languages (Swedish, Norwegian, Danish, or Finnish).
  • Provide detailed product information, pricing, and specifications to assist customers in their purchasing decisions.
  • Support customers with order processing, tracking, and issues related to delivery.
  • Document all customer interactions accurately to maintain up-to-date records in the CRM system.
  • Collaborate with sales and production teams to resolve customer issues efficiently.
  • Stay informed about industry trends and product developments to better assist customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to open applications for the role of Nordic Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are enthusiastic about providing customer support in a dynamic and growing sector. You will play a key role in assisting clients across the Nordic region with their inquiries and ensuring they receive top-notch service while communicating in their native languages.


Key Responsibilities

  • Handle customer inquiries related to construction services and products via phone, email, and chat in various Nordic languages.
  • Provide information on project specifications, pricing, and timelines.
  • Assist customers with order processing and any changes required during the project lifecycle.
  • Resolve customer complaints and issues promptly with a focus on achieving customer satisfaction.
  • Document customer interactions meticulously to maintain comprehensive records.
  • Work collaboratively with sales and project management teams to enhance customer service delivery.
  • Stay updated on industry trends and best practices to effectively assist clients.

Requirements

Job Skills

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