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Italian Speaking Customer Service For An Indian Multinational Company - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a unique opportunity for Italian Speaking Customer Service Representatives for an esteemed Indian Multinational Company based in Athens. This role is perfect for individuals who are enthusiastic about delivering excellent customer service while representing a globally recognized brand. As a key member of the customer service team, you will assist clients and partners in Italian, ensuring they receive the support and information they need.


Key Responsibilities

  • Respond to customer inquiries regarding products and services via phone, email, and live chat in Italian.
  • Guide customers through service offerings and assist with order processing and issue resolution.
  • Provide accurate information about policies, pricing, and promotions to enhance the customer experience.
  • Document all inquiries and interactions accurately in the CRM system for efficient tracking.
  • Collaborate with team members and other departments to resolve customer issues effectively.
  • Stay knowledgeable about the company's offerings and market trends to provide informed support.

Requirements

Job Skills

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Dutch Speaking Customer Service For U.S. Multinational Technology Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a prominent U.S. Multinational Technology Corporation. This role is ideal for technology enthusiasts who are committed to delivering outstanding service. As a representative, you will assist customers with inquiries about technology products and services, ensuring a seamless and positive experience in Dutch.


Key Responsibilities

  • Manage customer inquiries related to technology products and services via phone, email, and live chat in Dutch.
  • Provide detailed information regarding product features, pricing, and availability.
  • Assist customers with order processing, account management, and technical support.
  • Address customer complaints and troubleshoot issues to ensure satisfaction.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to resolve customer issues and improve service delivery.
  • Stay updated on industry trends and company offerings to provide informed support to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Swedish-based, Multinational Corporation

posted by: spj_bot

Mercier Consultancy MD is excited to present an outstanding opportunity for Dutch Speaking Customer Service Representatives for a prominent Swedish-based multinational corporation. This role is ideal for individuals who thrive in a dynamic international environment and are committed to providing exceptional service. You will be the first point of contact for customers, assisting them with inquiries and ensuring a seamless customer experience with the corporation's products and services.


Key Responsibilities

  • Manage customer inquiries related to the corporation's products and services via phone, email, and live chat in Dutch.
  • Provide clear and accurate information to customers regarding product features, availability, and troubleshooting.
  • Assist customers with order processing, returns, and account management.
  • Resolve customer issues and complaints promptly while ensuring a positive interaction.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with various internal teams to enhance the customer experience and address complex inquiries.
  • Stay updated on product knowledge and company policies to provide informed support.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Prominent German Multinational Corporation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for Dutch Speaking Customer Service Representatives for a prominent German multinational corporation. This role is ideal for individuals who are passionate about providing top-quality customer service and interested in working within a global environment. As a representative, you will assist customers with inquiries and deliver exceptional support in Dutch.


Key Responsibilities

  • Manage customer inquiries related to products and services via phone, email, and chat in Dutch.
  • Provide detailed information about product features, pricing, and company policies.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for future reference and analysis.
  • Collaborate with various departments to provide informed and timely responses to inquiries.
  • Stay updated on company products, services, and industry trends to best support customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Global Online Fashion And Beauty Retailer

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a Global Online Fashion and Beauty Retailer. If you are passionate about fashion and beauty, and enjoy providing top-notch customer service, this role is made for you! You will play a vital role in assisting customers with their inquiries and needs while promoting a positive shopping experience in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding fashion and beauty products, orders, shipping, and returns through phone, email, and live chat in Dutch.
  • Provide detailed information about product availability, sizes, and styles to assist customers in their purchasing decisions.
  • Handle order processing, address any changes or cancellations, and manage customer feedback.
  • Resolve issues and complaints promptly, ensuring customer satisfaction and loyalty.
  • Keep track of customer interactions and maintain accurate records in our CRM system for future reference.
  • Collaborate with logistics and marketing teams to enhance the overall customer experience.
  • Stay informed about the latest fashion trends and product offerings to assist customers effectively.

Requirements

Job Skills

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Swedish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Swedish Speaking Customer Service Representatives in the Pharmaceuticals industry. If you have a passion for healthcare and a commitment to delivering high-quality service, this role is perfect for you. As a member of our customer service team, you will assist healthcare professionals and customers with their inquiries regarding pharmaceutical products and services, all while communicating effectively in Swedish.


Key Responsibilities

  • Handle inquiries related to pharmaceutical products, prescriptions, and healthcare solutions via phone, email, and chat in Swedish.
  • Provide accurate information on product availability, usage instructions, and regulatory guidelines.
  • Assist customers with order processing, billing questions, and service-related issues.
  • Resolve customer complaints and inquiries promptly, ensuring a high level of satisfaction.
  • Document all interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless and efficient service delivery.
  • Stay informed about pharmaceutical industry regulations and product updates to provide the most relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who have a passion for customer engagement and are enthusiastic about providing exceptional service. As a customer service representative, you will assist clients with inquiries related to products, services, and retail experiences, all while communicating effectively in Slovenian.


Key Responsibilities

  • Manage customer inquiries regarding retail products, order processing, and service inquiries via phone, email, and chat in Slovenian.
  • Provide detailed information on product availability, pricing, discounts, and ongoing promotions.
  • Assist customers with their orders, including changes, cancellations, and returns.
  • Resolve any customer complaints or concerns efficiently to ensure a positive experience.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with other departments to enhance the customer experience and streamline processes.
  • Remain updated on product knowledge and retail trends to assist customers effectively.

Requirements

Job Skills

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Finnish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who have a passion for customer interaction and excellence in service. You will play a crucial role in assisting customers with their inquiries related to retail products and services while delivering exceptional customer service in Finnish.


Key Responsibilities

  • Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Finnish.
  • Provide detailed information on product availability, pricing, and promotions.
  • Assist customers with order processing, returns, and exchanges.
  • Resolve customer complaints and issues with a friendly and professional approach.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with other departments to enhance customer satisfaction and streamline processes.
  • Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Job Skills

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Finnish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who have a keen interest in healthcare and pharmaceuticals and possess a strong commitment to customer service excellence. As a key member of our customer service team, you will assist clients and healthcare professionals in accessing essential information and support in Finnish.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products, services, and regulations via phone, email, and live chat in Finnish.
  • Provide accurate and timely information regarding product usage, side effects, and prescribed treatments.
  • Assist healthcare professionals and patients with order processing, account management, and service-related inquiries.
  • Resolve customer complaints and issues effectively while ensuring compliance with industry regulations.
  • Document all customer interactions and maintain detailed records in the CRM system for quality assurance.
  • Collaborate with internal teams, including sales and logistics, to enhance customer support and satisfaction.
  • Stay informed about pharmaceutical developments and company offerings to deliver relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for individuals who are passionate about logistics solutions and committed to delivering outstanding customer service. In this role, you will facilitate communication with clients in Polish, assisting them with their logistics inquiries and ensuring a seamless experience.


Key Responsibilities

  • Respond to customer inquiries regarding logistics services, shipment tracking, and supply chain solutions via phone, email, and live chat in Polish.
  • Provide information on shipping options, delivery timeframes, and customs regulations.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve customer complaints and issues in a timely and effective manner.
  • Document all interactions with customers accurately in the CRM system for reference.
  • Collaborate with operational teams to provide real-time updates and ensure customer satisfaction.
  • Stay informed about industry trends and company offerings to better assist clients.

Requirements

Job Skills

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