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Spanish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who are passionate about providing excellent customer service and enjoy working in a dynamic retail environment. As a member of our customer service team, you will assist customers with their inquiries related to products and services, all while communicating effectively in Spanish.


Key Responsibilities

  • Manage customer inquiries regarding product availability, pricing, and order processing via phone, email, and chat in Spanish.
  • Provide information on promotions, services, and returns while ensuring a positive customer experience.
  • Assist customers with order modifications, cancellations, and special requests.
  • Resolve customer complaints and issues promptly with a focus on customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with store teams to enhance the overall shopping experience for customers.
  • Stay informed about product knowledge and trends to better assist customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing exceptional support to clients. You will engage with customers in Spanish, helping them navigate inquiries related to pharmaceutical products and services, and ensuring outstanding customer satisfaction.


Key Responsibilities

  • Address customer inquiries regarding pharmaceutical products, services, and compliance via phone, email, and chat in Spanish.
  • Provide accurate information to healthcare professionals and patients about medication, dosage, and potential side effects.
  • Assist customers with order processing, tracking, and resolving any issues related to their orders.
  • Document all customer interactions in the CRM system for future reference and analysis.
  • Collaborate with internal teams to ensure timely and accurate responses to customer needs.
  • Stay updated on industry regulations and product knowledge to deliver informed support.

Requirements

Job Skills

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Spanish Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and are committed to providing high-quality customer support. As a customer service representative, you will assist clients and stakeholders with inquiries related to biotechnology products and services, all while communicating effectively in Spanish.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products, services, and research via phone, email, and live chat in Spanish.
  • Educate customers on product features, usage, and benefits of biotechnology solutions.
  • Assist with order processing, service inquiries, and troubleshooting of customer issues.
  • Resolve complaints and ensure a satisfactory customer experience through effective communication.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with research, sales, and technical teams to provide accurate and timely support.
  • Stay informed about industry developments and company offerings to enhance customer interactions.

Requirements

Job Skills

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German Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a job opening for German Speaking Customer Service Representatives in the Food & Beverage industry. This is a fantastic opportunity for individuals who are passionate about the culinary world and dedicated to providing excellent customer support. In this role, you will assist customers with inquiries related to food products, services, and orders while communicating effectively in German.


Key Responsibilities

  • Respond to customer inquiries about food and beverage products, services, and order status via phone, email, and chat in German.
  • Provide information regarding ingredients, nutritional information, and dietary restrictions.
  • Assist customers with placing orders, processing returns, and handling complaints with empathy and efficiency.
  • Document customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with internal teams, including logistics and marketing, to enhance customer experience.
  • Stay updated on product offerings and industry trends to inform customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a wonderful opportunity for French Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who excel in customer interactions and have a passion for retail. In this position, you will assist customers with their inquiries related to products and services, all while providing excellent service in French.


Key Responsibilities

  • Handle customer inquiries regarding retail products, orders, and services via phone, email, and live chat in French.
  • Provide information about product availability, pricing, and ongoing promotions.
  • Assist customers with order processing, returns, exchanges, and special requests.
  • Resolve any customer complaints and issues efficiently while ensuring a satisfactory resolution.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with other departments to enhance customer service and streamline processes.
  • Stay informed about product knowledge and retail trends to assist customers effectively.

Requirements

Job Skills

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French Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and enjoy providing exceptional customer support. As a representative, you will assist clients with their inquiries in French, ensuring smooth operations and satisfaction in their logistics needs.


Key Responsibilities

  • Handle customer inquiries related to logistics services, including shipping, tracking, and pricing via phone, email, and chat in French.
  • Provide clear and accurate information regarding shipment status, delivery times, and service options.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve any issues or complaints promptly, ensuring a positive customer experience.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about industry trends and company offerings to provide relevant and helpful information to customers.

Requirements

Job Skills

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French Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives in the Food & Beverage industry. This position is ideal for individuals who are passionate about delivering exceptional customer service and have a strong interest in food and beverage products. As a representative, you will assist customers in their inquiries, ensuring they enjoy a seamless experience while interacting with our offerings.


Key Responsibilities

  • Manage customer inquiries related to food and beverage products, orders, and services via phone, email, and chat in French.
  • Provide information about product ingredients, nutritional facts, and special promotions.
  • Assist customers with order processing, changes, and issue resolution in a timely manner.
  • Document customer interactions and feedback accurately in the customer relationship management (CRM) system.
  • Collaborate with teams to enhance product knowledge and customer experience.
  • Stay updated on industry trends and company offerings to provide relevant information.

Requirements

Job Skills

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French Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Biotechnology industry. This role is tailored for individuals who are passionate about science and technology and possess a strong commitment to delivering exceptional customer support. As a customer service representative, you will engage with clients in French, assisting them with product inquiries and ensuring their needs are met effectively.


Key Responsibilities

  • Manage customer inquiries related to biotechnology products and services via phone, email, and live chat in French.
  • Provide detailed information on product specifications, applications, and industry regulations.
  • Assist customers with order processing, account management, and troubleshooting technical issues.
  • Resolve customer complaints and concerns promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in our CRM system for reference and follow-up.
  • Collaborate with technical and sales teams to provide support and enhance customer experience.
  • Stay updated on industry advancements and product offerings to provide current information to customers.

Requirements

Job Skills

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Spanish Speaking Customer Service for Fashion industry - Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Fashion industry, tailored for our operations in Greece. This role is ideal for individuals passionate about fashion and committed to providing exceptional customer service. As a representative, you will engage with customers in Spanish, assisting them with their inquiries regarding our fashion products and ensuring a stylish shopping experience.


Key Responsibilities

  • Handle customer inquiries related to fashion products, orders, and returns via phone, email, and live chat in Spanish.
  • Provide guidance on sizing, style recommendations, and product availability.
  • Assist customers with order processing, payment issues, and shipping information.
  • Resolve customer complaints and issues promptly and effectively, ensuring a positive experience.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with the merchandising and logistics teams to enhance the customer experience.
  • Stay updated on current fashion trends and product knowledge to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the retail industry! This role is ideal for individuals who are enthusiastic about customer interaction and possess a strong passion for retail products and services. As a customer service representative, you will assist customers in their shopping experiences, providing knowledgeable and friendly support in Italian.


Key Responsibilities

  • Respond to customer inquiries related to retail products, orders, and store policies via phone, email, and live chat in Italian.
  • Offer guidance and recommendations based on customer needs and preferences.
  • Assist customers with order processing, returns, and exchanges efficiently.
  • Resolve customer complaints and issues with professionalism and empathy.
  • Document all interactions accurately within the customer management system.
  • Collaborate with other team members to improve service delivery and customer satisfaction.
  • Stay updated on retail product offerings, promotions, and industry trends.

Requirements

Job Skills

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